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Customer Success Stories Table
Customer | Challenge | Result |
|---|---|---|
Bullhorn | Slow review and collaboration cycles delaying content delivery | 80% faster review collaboration — reduced from 3 hours to 30 minutes per review cycle |
Rogers Communications | High documentation costs across a large enterprise workforce | 53% cost reduction across 54,000+ employees |
Bullhorn | Making help content accessible to AI-powered customer support | 285,000 page visits; Sophia AI agent pulls directly from MadCap Flare content |
Energir | Legacy documentation system unable to scale for modern content delivery | 10,000+ documents consolidated into IXIA CCMS |
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IXIA CCMS
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Syndicate
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- Telecommunications
- Software and Technology
- Semiconductor & Electronics Documentation
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- Energy, Manufacturing & Mining Documentation
- Consumer Goods & Retail Documentation
- Aerospace and Defense
Webinars
- Build a Portal, Not a Patchwork: Modern Documentation Delivery with MadCap Syndicate
- Scaling Content with Control: Inside IXIA CCMS
- Transforming Content into a Strategic AI Growth Asset: Building a Unified Content Fabric
- Flare Desktop Tips, Tricks & Hidden Tools to Boost Productivity
- New Release: Unleash AI-Ready Knowledge at Scale
- Building a Metadata Management Plan: The Foundation for Searchability, Personalization, and Intelligent Content
- Content Modernization with AI: What Digital Content Publishers Must Do Next
- The DITA Recipe for Success: The Best Ingredients and a How-to Guide for a Perfectly Baked CCMS Migration
- Define Your Content Lifecycle Management Process: Best Practices for Governance and Collaboration
- MadCap Syndicate: Deliver Consistent, AI-Ready Content
- Building Your Single-Source Publishing Roadmap: Strategy, Synergy, and Scalability
- Supercharge Your MadCap Flare Workflow with the AI Helper Plugin
- Begin with the End in Mind: Current & Future State Deliverable Analysis
- Built in Stone not Sand: Leveraging User Experiences to Cultivate a Robust Solution Ecosystem
- How to Operationalize Learning Content to Drive Business Impact
- Beyond Basic AI: Unlocking Next-Level Intelligence with Structured Content for L&D
- The Power of Structured Authoring
- What’s New in Flare Online: Enhancements for Smarter, Faster Content Development
- Unlocking the Power of Flare Online
- Using AI Successfully and Efficiently in Translation Management
- AI & Learning and Development: Beyond the Button
- Our AI Journey: What we learned from building our AI agent
- Five Ways to Future-Proof Your Content
- Hedging Your Bets on a Successful AI Implementation
- Preparing for AI in Content Development and Management - Content Assistance
- Mastering Technical Writing: From SDK Docs to End-User Guides
- Preparing for AI in Content Development and Management – Content Intelligence
- Unlocking MadCap Flare and Central's Latest Updates
- Integrating Personalized Learning in the Flow of Work
- The Journey to the Right Content Management Solution
- Preparing for AI in Content Development and Management: Content Access
- Unlocking Productivity: Streamlining Learning in the Flow of Work
- Avoid the Hype: A Framework to Help Focus Your L&D AI Strategy
- Preparing for AI in Content Development and Management
- AI for Technical Writers: Practical Strategies for Better Documentation
- The Power of Conditions
- Empower Your Content Strategy: Unleashing the Potential of MadCap Flare and Central's Latest Updates
- Gain the AI Edge: Knowledge Management Is Your Competitive Advantage
- AI Readiness Tested: Your Proprietary Content is the Answer
- From Human Only to AI Inclusive: Now Is The Time to Evolve Your Content Strategy
- Content Chaos Cripples AI: Level Up Your Content IQ Now
- Part 2: Navigating the Complexities of Medical Device Information with MadCap Software
- Building A Foundation: The Top Strategic Capabilities For Future L&D Growth
- A Guide to LCMS & CCMS: Unlock the Secrets of Enterprise Content Management
- Case Study: How AdvancedMD Implemented Micro Content to Improve User Experience
- Agile Learning: Content in the Moment of Need
- The Power of Nudging: How Small Changes Drive Employee Skill Development
- MadCap’s Acquisition Of Xyleme: CEO & CRO Talk Synergies And Opportunities
- More Content Isn’t the Answer: Using AI to Build New Strategic Capabilities
- Structured Content Unveiled: Is Your Organization Ready?
- AI: What is your L&D Team not Considering?
- Productive Uses of AI in Technical Communications
- Elevate Your Content Strategy: Taking Learning Experiences to New Heights
- Navigating the Complexities of Medical Device Information with MadCap Software
- Setting the Table: Creating mobile-friendly, accessible tables in Flare
- Time is Money: How to Maximize Efficiency in Content Management
- The Role of AI in Technical Writing: Embracing Innovation in a Brave New World
- 10 Essential Questions to Centralize Your Content Repository
- Learning Data and Analytics: What You Need to Know
- Do More With Less: Introducing AI Assist and Branding Editor
- The Missing Piece of Your Learning Tech Stack
- Modernizing Your Content Strategy: Omnisource, Omnichannel, Omnipresent
- Everything is Awesome! A DITA Story
- Transparency in Data is Crucial for Content Success
- The Secret to Doing More With Less: How to Double Your Content Development Output
- Content Engineering Eco-Friendliness – How to Go Green
- From Zero to Hero — Content In The Flow Of Work
- It’s Time to Rethink ROI
- Maximizing Your Collaboration Workflow with MadCap Central's New Review Packages Feature
- Connecting the Dots Across Employee Engagement, Turnover, Recruitment and Upskilling
- Accelerate Your Content Strategy to Drive Better Learning Experiences
- The Future of Content Design
- Streamlining Communication: Why Your Company Needs Terminology Management
- Emerging Trends in L&D — How Modern Learning Will Disrupt the Status Quo
- Product Tour: Stop Rebuilding and Start Reassembling with MadCap Create and Syndicate
- The Secret to Driving Engagement with Personalized Content
- Driving Consistent Customer Experiences in an Omnichannel World
- It’s Time for a Content Design Revolution
- Turn Your Learning Content Into a Competitive Advantage
- Optimizing Content Operations: Reimagining Your Learning Content Lifecycle
- LTDX 2021: 3 Ways Your Content is Holding You Back
- How Allina Health Cut Content Development Time by 66%
- Building an Adaptable Learning Ecosystem
- 3 Ways a “Building Block” Approach Supports Content Personalization at Scale
- Achieving Personalization at Scale
- DevLearn 2020: Personalizing Content at Scale? 3 Reasons an LCMS is Essential for Success
- Personalizing Content at Scale? 3 Reasons an LCMS is Essential for Success
- Is Your Content Keeping Up with the Learning Experience?
- How to Get Rid of Translation Pain – Tips from the Experts
- Learning Ecosystem Best Practices
- Implementing a New Learning Environment at Rogers Communications
- Energy + Utilities Panel: How to Adapt Your Learning Ecosystem for the Future
- How Cisco Delivers Amazing Learning Experiences through Content
- Advanced Techniques for Great Landing Pages
- Content Strategy Best Practices with MadCap Flare and Central
- Introducing Cloud-based Authoring in MadCap Central
- Content Experience – What is it and How Did We Get Here?
- Create Powerful Presentations Using MadCap Flare
- How You Can Leverage SSO for Your User and Password Management
- The Art and Science of Rapid Prototyping in MadCap Flare
- Six Positive Business Outcomes When Using MadCap Software
- Migrating a Help Site from Salesforce to MadCap Flare
- Case Study: Learn How Rivian Uses MadCap Flare to Increase Productivity
- The Ten Best MadCap Flare Features You Never Knew You Forgot
- What’s New in MadCap Central, June 2022 Release
- Translation Management: A New Look at Language Assets
- What's New in MadCap Flare 2022
- Project Analysis and Reporting Features in MadCap Flare
- Enhancing the Search Experience
- Crossing the Bridge from Technical Documentation to Interactive Self-Directed Training with MadCap Flare
- Why Documenting Your Project is Crucial to Staying Organized, Part 2
- Why Documenting Your Project is Crucial to Staying Organized, Part 1
- MadCap Flare Power Features: How to Leverage the Not So Obvious to Improve Your Productivity
- Single-Sourcing With MadCap Flare – A Speed Review
- Using MadCap Flare to Generate API Documentation
- New Releases of MadCap Flare 2021 r3 & MadCap Central – A Walkthrough of What’s New - Session 2
- New Releases of MadCap Flare 2021 r3 & MadCap Central – A Walkthrough of What’s New
- Case Study: Implementing Role-Based Online Help with MadCap Flare
- Migrating Large Projects into MadCap Flare
- Write More, Chase Less: Project Management for Technical Writers
- Bridging the Gap: Integrating Training & Technical Documentation
- Structured Publishing: How to Convert Excel Sheets to MadCap Flare at a Staggering Speed
- Writing for Field Service: From PDF to HTML5
- How CSS Variables and Other Small But Mighty Features Changed My Life
- The Blended Learning Model & MadCap Flare
- Major New Learning & Development Updates in MadCap Flare 2021
- Usability Testing for Your Products and Documentation
- Major New Learning & Development Updates in MadCap Flare 2021 r2
- Where Help and Learning Meet: An Inside Look at 84.51°’s Content Strategy
- Breaking the Build Event Horizon
- MadCap Central Analytics: The Bridge From Neophyte to Ninja
- Objects in the Mirror May Be Closer Than They Appear: The Basics of Transforming Your Technical Documentation Into eLearning Content
- Creating a Modern Documentation Portal That Will Wow Your Customers and Improve Customer Experiences, Part 5
- Customer Success Story: How Jet Linx Created FAA-Approved Airline Operations Manuals and Training with MadCap Software
- The Importance of Data Security When Choosing a Translation Provider
- Get Out Your Markers! Using ::marker in CSS to Jazz Up Your Lists
- Creating a Modern Documentation Portal That Will Wow Your Customers and Improve Customer Experiences, Part 4
- Automating Quality Assurance with the Mad Quality Plugin
- New Releases of MadCap Flare 2021 & MadCap Central – A Walkthrough of What’s New
- Fundamentals of Importing Word Content into MadCap Flare
- Using MadCap Flare to Publish to Zendesk
- Creating a Modern Documentation Portal That Will Wow Your Customers and Improve Customer Experiences, Part 3
- Nestlé IT Combines MadCap Central with Google to Shape Learning and Development Content and Reduce Internal IT Costs
- How MadCap Central Fuels Team Collaboration, Provides Actionable Usage Analytics, Removes Dependencies on IT Resources and More
- Best Practices for Following European Union and United States Regulatory Requirements for Electronic and Print-based Documentation
- Introducing the Target Control Utility for MadCap Flare
- Creating a Modern Documentation Portal That Will Wow Your Customers and Improve Customer Experiences, Part 2
- Efficient File Management in a Fast-Moving Agile Environment
- Unqork Delivers State-of-the-Art Educational Offering Via "Four Stages of Maturity" Model
- Techniques for Great Landing Pages
- Chatbots and Translation: How Micro Content Authoring Can Fuel Chatbots, Customer Self-Help and an Enhanced Customer Experience
- MadCap Flare 2020 r2 New Release – Find Out What’s New
- Creating a Modern Documentation Portal That Will Wow Your Customers and Improve Customer Experiences, Part 1
- Inside the Author’s Studio: Using Micro Content and Analytics for the Best Documentation Experience
- How Did You Do That? 10 Hidden Tricks Every MadCap Flare User Should Know, Part 2
- How to Integrate Technical Documentation Into Your Content Strategy
- Expert Panel: How to Stay Ahead of the Curve in the Constantly Evolving Content Delivery Landscape
- Context-Sensitivity Demystified
- How Did You Do That? 10 Hidden Tricks Every MadCap Flare User Should Know, Part 1
- Micro Content Authoring: Exciting New Opportunities with MadCap Flare 2020
- Preparing Your Team for Success: Remote Documentation and Streamlined Workflows with MadCap AMS
- MadCap AMS, MadCap Flare and MadCap Central May 2020 Releases: Micro Content, Private Output and More
- Microlearning: Less Can Be Much More
- Why ISO 13485 Matters if You’re Translating Medical Content
- Inside the Author’s Studio: MadCap Central Checklists
- Contextualizing Content – Today and Tomorrow
- MadCap Software One-Day Online Workshop
- Snippets, Conditions, and Variables in MadCap Flare — A Powerful Trio
- The Power of MadCap Flare Supports Large-scale Documentation and Fuels SimCorp's Continuous Delivery of 450k+ Help Topics
- Using MadCap Flare to Produce and Maintain a Multilingual Instruction Sheet
- The Organized MadCap Method: Best Practices on Maintaining Consistent Documentation
- Using Micro Content in MadCap Flare to Create An Effective Search Experience
- What’s New in MadCap Flare: Major New Features Introduced in 2019
- MadCap Flare and MadCap Central October 2019 Releases: Drag and Drop Word Import, Output Analytics and More
- Pro Tip: Formatting Images with CSS
- MadCap Flare’s Stylesheet Editor for the Total Newbie: Seven CSS Skills You Should Know
- MadCap Flare for the Total Newbie: Why Single-sourcing, Multi-channel Publishing is Essential
- What’s New in MadCap Lingo 11, MadTranslations Q&A
- MadCap Flare Listapalooza: A Guide to Customizing Lists in Flare
- Replacing a Learning Management System (LMS) with MadCap Flare: A Case Study with TEAM Software
- MadCap Flare and MadCap Central April 2019 Releases: Micro Content and More
- Getting Started with Micro Content Authoring in MadCap Flare
- Navigation 101: A Guide to Links in MadCap Flare
- How to Prepare Your MadCap Flare Project for Localization
- How to Integrate MadCap Flare HTML5 Outputs with a Marketing Site
- Interactive Wizards in MadCap Flare
- How to Build a Learning and Development Program: Tips, Tactics, and Tools
- A Guide to MadCap Flare and the Globally Distributed Team
- Laying the Foundation for MadCap Flare Implementation
- The World’s Oldest Living MadCap Flare Project: A Study on Project Architecture
- Information 4.0 and MadCap Flare
- See What’s New in MadCap Flare and MadCap Central
- See What’s New in the MadCap Central May 2018 Release
- See What’s New in MadCap Flare 2018
- The Journey to Modern Responsive Online Help with MadCap Flare: A Case Study with cleverbridge
- The Framework of MadCap Flare: Understanding The Key Principles Behind How Flare Works
- Single-sourcing Best Practices with Multiple MadCap Flare Projects
- Maximizing Re-use Within MadCap Flare
- An Overview of MadCap Flare: From Content Import to Publishing Responsive Online Help and PDFs
- Fred NXT Case Study: From Tripane to a Modern Website Using MadCap Flare’s Templates
- Your Guide to Adding the New Responsive Top Navigation Templates to MadCap Flare
- Using MadCap Flare to Teach Technical Writing Students About XML
- An Overview of MadCap Flare: Topic-Based Authoring and Single-Source Publishing
- What’s New in MadCap Central, October 2017 Release
- Five Advanced CSS Techniques That Every Technical Writer Should Know, Part 2
- Taking Snippets to the Next Level: Snippet Conditions and Variables
- Five CSS Techniques That Every Technical Writer Should Know, Part 1
- Cutting Edge HTML5 Design with MadCap Flare
- Case Study: How Hewlett Packard Enterprise Leverages MadCap Lingo to Reduce Translation Costs By 50%
- MadCap Analyzer: The Missing Piece in Your Workflow
- Introducing MadCap Flare 2017 r2: Salesforce Integration, Top Nav Updates and More
- Harnessing the Power of MadCap Flare’s Stylesheet Editor
- Selecting the Right Selector: Taking Advantage of Advanced CSS Selectors in MadCap Flare
- Single-sourcing and Localization Best Practices with MadCap Flare
- Introducing MadCap Flare 2017 + MadCap Central for Cloud-based Content Management
- Custom Font Usage in MadCap Flare Outputs
- Introducing MadCap Central: An Overview + MadCap Flare 2016 r2
- Navigation Essentials in Your Print and Web-based Content - TOCs, Indexes, and Glossaries in MadCap Flare
- How to Use Font Iconography to Enhance Your MadCap Flare Outputs
- Your Secret Weapon: The Documentation Bible
- Padding, Borders and Margins, Oh My! What You Need to Know About the Box Model to Design Effective Page Layouts in MadCap Flare
- Advanced CSS: Best Practices for Formatting Notes, Tips, Cautions and Warnings in MadCap Flare
- Automatic for the Numbers: Understanding and Using Flare’s Autonumbering Capabilities
- Responsive Content in MadCap Flare 12: How to Create Responsive Content in Minutes, Not Hours
- An Overview of MadCap Lingo + What’s New in Version 10
- Customize All the Things! Creating a Unique Help Experience Using MadCap Flare
- A New Perspective on Migrating from FrameMaker® to Flare
- A Case Study in Translation Management — How to Reduce Cost by 90% While Enabling New Markets
- Why MadCap Analyzer May Soon Be Your Best Friend
- I Just Bought MadCap Flare. Now Where Do I Start?
- Crash Course: Source Control for the Technical Writer
- What are All These MadCap Flare Link Options? Drop-Downs vs. Popups, Cross-References and Togglers?
- Managing Projects: File Tags and Reports in MadCap Flare and Analyzer
- Pro Tips: Practical MadCap Flare Examples to Make Your Life Easier
- Live Webinar Customer Showcase: Developing Modern Responsive Help Sites with MadCap Flare 11
- Leveraging the Power of Relationship Tables in MadCap Flare
- Leveraging CSS & HTML5 to Enhance Your MadCap Flare Output: Part 2
- Getting Started With MadCap Flare, Part 5: Generating Print Output
- MadCap Analyzer: Your Secret Weapon for Higher Quality Projects
- An Overview of MadCap Contributor
- Getting Started With MadCap Flare, Part 4: Controlling Project Location and Structure
- Using MadCap Flare to Support Your International Content Strategy
- Getting Started With MadCap Flare, Part 3: More Feature Concepts
- MadCap Flare for Programmers: Getting the Most Out of Flare
- Getting Started With MadCap Flare, Part 2: Feature Concepts
- Getting Started With MadCap Flare, Part 1: Basic Concepts
- API ABCs
- A Hands-on Look at Migrating from FrameMaker® to Flare
- Supercharging Search: Delivering More Robust Search in Your HTML Outputs
- Responsive Content: A CSS-based Approach
- Goodbye Tripane, Hello Frameless Top Navigation Web Output – Part 1
- Live Panel Discussion: Migrating from FrameMaker® to Flare
- MadCap Flare and Translation: Five Things to Consider When Developing Multilingual Content
- Cascading Style Sheets (CSS) Webinar Epilogue: Attendee Questions & Challenges
- Targets Of Opportunity: Maximizing Your Productivity with MadCap Flare
- Cascading Style Sheets (CSS) Part 3: Images
- Master Pages and Page Layouts: Where Do I Start?
- Cascading Style Sheets (CSS) Part 2: Fonts and Beyond
- Cascading Style Sheets (CSS) Part 1: Introduction and Overview
- Modern Help Design: How OverDrive Built a Custom User Assistance Website Using MadCap Flare
- Advanced Table Styles in MadCap Flare
- Down In the Weeds – Working With Topics in Code in MadCap Flare
- Every Page is Page One: Information Design with MadCap Flare
- Agile Development Practices for Translation and Localization
- Bust a Move: From Technical Communication to Content Strategy
- Math Authoring for Everyone: How to Create and Edit Equations with MathFlow in MadCap Flare
- How to Properly Handle User Interface Translation Using MadCap Lingo
- Single Sourcing: Where Do I Start? A Deep Dive into the Power of MadCap Flare.
- MadCap Flare in an Agile World: Strategies for Optimizing Quality and Productivity
- Using MadCap Lingo Alongside the MadPak Suite (Benefits of using w/ Flare, Capture & Mimic)
- Responsive Design and Best Practices for Publishing to Mobile Devices
- Content Optimization: Learn How Acrolinx Can Help Optimize Your Flare Content
- Live Panel Discussion: What You Need to Know, What You Can Afford to Ignore, and the Future of TechComm
- Let’s Get Analytical: Advanced Reporting and User Statistics in MadCap Pulse
- Storming the Castle: How to Reach Those Who Control the Power and Purse Strings
- Migrating from Adobe® FrameMaker® to MadCap Flare: Preparation and Processes
- Topic-Based and Structured Authoring Made Simple
- It All Comes Down to ROI: How Smart Companies Increase Productivity and Reduce Costs
- Crackin’ the Code - The Who, What, When, Where and How of QR Codes
- Publishing Multilingual Content from Flare - Best Practices for Quality Assurance
- Designing the Documentation User Experience to Speed Information
- The Power of Scripts in MadCap Flare’s HTML5 Output
- Project Showcase: Bomgar Improves SEO with a New Approach to WebHelp Targets
- ePub Formatting Tips and Tricks
- How Effective is Your Documentation? Reports and User Feedback Using MadCap Pulse.
- Project Showcase: N-able Technologies Migrates from FrameMaker® to Flare
- Collaborative Single-Source Development using Flare and Contributor
- Converting From FrameMaker® to Flare? We’ve Got Your Back.
- Calling All Propeller Heads: How to Start Your Own Flare User Group
- Code-o-phobic? Time to Get Over It!
- Social Collaboration: How User-Added Content Enhances Your Documentation
- Picture This: Optimizing Images with MadCap Flare and Capture
- Writing for Translation: Best Practices and Things to Consider When Translating Content
- MadCap Pulse: Where Documentation Meets Social Collaboration
- Using MadCap Lingo for Your Translation Workflow (Part 1)
- Utilizing Page Layouts to Optimize Printed Outputs in MadCap Flare
- Affective Writing: Turning Technical Documentation into an Emotional Experience for the User
- The Power of Graphics: Getting the Best from Screenshots and Images in Flare
- Optimizing Image Maps for Online and Printed Output
- The Lean User Guide – Applying Lean Principles in User Assistance
- Generating Quality Print Output from MadCap Flare
- Best Practices for Indexing Online Help
- Advanced Use of Condition Tags and Single Sourcing in MadCap Flare
