Live Webinar Schedule

Rivian had the unique challenge of starting their documentation from scratch. While many of us imagine starting from scratch to be a dream when we inherit legacy content, trust me when I say it is much harder than you would expect! We had to zoom out to put together a strategy to accommodate current and future products and maximize content reuse. We were able to use the global project concept as well as features such as conditions, variables, and much more to publish to various outputs such as in-vehicle, web, tablet, mobile and a variety of print sizes. Join me to learn about our decision-making process and what we found to be successful and where we had to pivot and make different choices.

MadWorld Conference Webinar Series: This webinar series features sessions presented at MadWorld 2022 Austin. The conference featured 40 sessions covering industry trends and best practices packed with useful takeaways and practical knowledge. The conference showcased industry experts with representatives from Fitbit, Rivian, Maxar Technologies, MadCap Software, and more.

In this presentation, Jess Kuras will discuss how she moved the Fitbit Help site from Salesforce to MadCap Flare, including why they made the transition, how her team accesses MadCap software on a Mac, the process of managing 12 different languages using Flare and Lingo, how the site was tested and published using an AWS S3 bucket, how they set up URL redirects, their approach to meeting accessibility requirements, and a creative solution to gather analytics and feedback from users using free tools.

MadWorld Conference Webinar Series: This webinar series features sessions presented at MadWorld 2022 Austin. The conference featured 40 sessions covering industry trends and best practices packed with useful takeaways and practical knowledge. The conference showcased industry experts with representatives from Fitbit, Rivian, Maxar Technologies, MadCap Software, and more.