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MadCap Flare 2021 r2 Introduces Major New Features for Learning & Development Programs and eLearning Content

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Advance your skills and stay up-to-date with the latest product news with complimentary webinars taught by industry experts and MadCap Software product specialists. All webinars are recorded and registered attendees will receive a link following the conclusion of the presentation.

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Write More, Chase Less: Project Management for Technical Writers

Write More, Chase Less: Project Management for Technical Writers

Dec 9, 10:00-11:00 am (Pacific Time)

Presented By:

Photo of Leigh Hartzman, Content Strategist at  | Waze, Google

Leigh Hartzman

Content Strategist | Waze, Google

Technical writers are expected to do way more than just write. We juggle multiple projects at once, meet tight deadlines, manage stakeholders’ expectations and chase down important information—all with a smile.

In this webinar, Leigh Hartzman, Content Strategist at Waze, Google will highlight new ways to tackle these challenging responsibilities. If you want to make your life easier, delight your internal clients and your manager, this is the webinar for you.

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Migrating Large Projects into MadCap Flare

Migrating Large Projects into MadCap Flare

Dec 16, 10:00-11:00 am (Pacific Time)

Presented By:

Photo of Scott DeLoach, Certified Flare Instructor and Consultant at  | ClickStart, Inc.

Scott DeLoach

Certified Flare Instructor and Consultant | ClickStart, Inc.

Photo of Thomas Bro-Rasmussen, Owner at  | TBRO

Thomas Bro-Rasmussen

Owner | TBRO

Imagine you have years of work in Microsoft Word, FrameMaker, InDesign, RoboHelp, or other applications, and you have wisely invested in MadCap Flare. How do you migrate all of this content to Flare? Flare provides several import options, however, there are a lot of opportunities and challenges involved and the migration can quickly feel overwhelming.

In this session, Thomas Bro-Rasmussen and Scott DeLoach will discuss and demonstrate Flare's migration options and provide tips for selecting the best options based on your content and goals. We will also share best practices and provide migration recommendations based on our extensive experience migrating content into Flare. Our goal for this session is to help you set realistic migration expectations and take advantage of all of Flare’s importing features.

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Case Study: Implementing Role-Based Online Help with MadCap Flare

Case Study: Implementing Role-Based Online Help with MadCap Flare

Jan 13, 10:00-11:00 am (Pacific Time)

Presented By:

Photo of Ann Pillman, Owner at  | Technical Information Solutions

Ann Pillman

Owner | Technical Information Solutions

Large-scale corporate applications often have several types of users. These users have different roles when interacting with the application, and the help information that they need or should be allowed to access varies depending on their role. For example, administrators might need to see all application help, but order placers only need to see a subset of help. How do you ensure that users only see the help information that’s appropriate for their role?

This webinar discusses best practices for setting up your MadCap Flare project to create role-based help, and what to talk about with your software development team so that they can implement role-based help in your application. We’ll share examples of how Rochester Software Associates implemented role-based help for two of their software products: a webapp installed on a proprietary web server, and a Windows application.

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Using MadCap Flare to Generate API Documentation

Using MadCap Flare to Generate API Documentation

Jan 27, 10:00-11:00 am (Pacific Time)

Presented By:

Photo of Athena Adiksson, Manager of Technical Documentation at  | VAS

Athena Adiksson

Manager of Technical Documentation | VAS

Photo of Jana Cromer, Technical Writer at  | VAS

Jana Cromer

Technical Writer | VAS

REST APIs demand detailed documentation to empower partner companies to adopt your API and understand the responses and associated data without a lot of hands-on developer support. MadCap Flare is a robust documentation solution that handles required API details, including illustrative code samples and data schema explanations using drop-downs for improved legibility. Flare is also adept at maintaining multiple API versions or environments with variables and unique publishing targets.

This presentation demonstrates the VAS Customer Documentation team's approach for sharing the details of our API, including code "beautification" using Prism (https://prismjs.com/) syntax highlighting, the indispensable Flare inline text paste option, and variables to handle multiple API versions. Additionally, we are proponents of leveraging a single Flare project to manage product and API documentation to share content across multiple publishing targets for consistency in styling and branding.

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Single-Sourcing With MadCap Flare – A Speed Review

Single-Sourcing With MadCap Flare – A Speed Review

Feb 3, 10:00-11:00 am (Pacific Time)

Presented By:

Photo of Neil Perlin, Certified Flare Trainer and Consultant at  | Hyper/Word Services

Neil Perlin

Certified Flare Trainer and Consultant | Hyper/Word Services

MadCap Flare is a powerful single-sourcing tool but if you’re new to Flare, you may not realize how much that description covers. That’s the purpose of this webinar - to explain what “single-sourcing” means and to review obvious features like conditionality and placeholders and less well-known ones like Flare project import, conditionalized styles, CSS variables, Easy-Sync, and more. We’ll end this webinar by looking at the vital issue of managing the use of these features in order to keep your project under control and future-proofed.

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