MadCap Software LogoLeft Quotation MarkRight Quotation Mark

Coronavirus Update:  We Are Committed to Providing Exceptional Service and Support to Our Customers   

Contact Us

Free Live Webinars Presented by MadCap Software

Whether you’re new to MadCap Software or want to advance your skills in technical communication, learning & development, instructional design and content strategy – sign up for a free upcoming webinar taught by industry experts and MadCap Software product specialists.

Note: All webinars are recorded and registered attendees will receive a link following the conclusion of the presentation.

Webinar and Training Schedule Update

With virtual training and remote working policies coming into effect across the globe, we are pleased to announce we are doubling the number of webinar and web-based training resources available on our schedule. Check back here regularly for the latest schedule updates.

Double Webinar Icon

Contextualizing Content – Today and Tomorrow

Apr 2, 10:00-11:00 am (Pacific Time) Online Webinar
Presenter: Neil Perlin, Certified Flare Trainer and Consultant | Hyper/Word Services

Technical communicators have done contextualization for years. Context-sensitive help has been with us since the mid-1990s and responsive design since 2004; both are integrated into today’s authoring tools. But the growth of mobile documentation is creating new models for contextualization. This presentation reviews those models and discusses where contextualization may be going.

The presentation first reviews traditional context-sensitive help and the code that drives it – the header and alias files – and responsive design and responsive layout and the code that drives it – mainly the CSS file. We’ll then turn to new forms like geographic, chronological, spatial, environmental, personal, and others. These models aren’t new – mobile apps have used them for years – but they are new to tech comm. We’ll look at use cases, definition issues, and an example that you can create today using Flare that responds in real-time to sensor data. You’ll leave this presentation with a good feel for where “context” is headed.

Inside the Author’s Studio: MadCap Central Checklists

Apr 16, 10:00-11:00 am (Pacific Time) Online Webinar

Whether you're an individual writer or part of a large documentation team, keeping track of your development progress is essential. With MadCap Central, authors can create and manage trackable workflows using checklists, a visual chart used to track the status of a project. This webinar will provide a real-world look at how checklists have saved MadCap Software’s documentation team from manually-kept spreadsheets and sticky notes to staying on track, on time, and ready for any release.

During the hour we will explore:

  • How checklists are created
  • The types of checklists you can manage
  • Tips and tricks from MadCap Software's documentation team​


Jennifer Morse, Director of Customer Success | MadCap Software, Inc.
Paul Stoecklein, Documentation Director | MadCap Software, Inc.

Preparing Your Team for Success: Remote Documentation and Streamlined Workflows with MadCap AMS

Apr 21, 10:00-11:00 am (Pacific Time) Online Webinar
Presenter: Mike Hamilton, VP of Product Evangelism | MadCap Software, Inc.

With virtual training and work-from-home policies now in effect across the globe, making sure your team has the tools and resources they need to stay engaged, productive and on-task is critical. The MadCap Authoring and Management System (AMS) can play a critical role in your team’s success, with MadCap Central powering everything from cloud-based task and project management, lightweight editing, review, and contribution, build automation, hosting, data analytics and more.

In this webinar, Mike Hamilton, VP of Product Evangelism will cover how to:

  • Keep your team in sync with MadCap Central’s project checklists and tasks board
  • Create fast feedback cycles with remote subject matter experts using MadCap Central’s web-based editor
  • Be completely independent of IT resources to set up publishing, hosting and build processes​
  • Get data analytics on your Flare-generated content in minutes, regardless of where your content is hosted
  • Send projects out for translation using a streamlined “Send-for-Translation” workflow
  • And much more​

Why ISO 13485 Matters if You’re Translating Medical Content

Apr 23, 10:00-11:00 am (Pacific Time) Online Webinar

Regulatory requirements are increasingly stringent throughout every step of a product’s life cycle, including service and delivery. In addition, organizations in the industry are expected to demonstrate their quality management processes and ensure best practice in everything they do, including language translation. This internationally agreed standard sets out the requirements for a quality management system specific to the medical devices industry.

Join Director of Language Services, Mike McDermott and Strategic Advisor and Consultant Scott Bass of MadTranslation to learn about the international standard, ISO 13485, and why it matters if you are creating content for the medical industry.


Mike McDermott, Director of Language Services | MadTranslations, Inc.
Scott Bass, Strategic Advisor and Consultant | MadTranslations, Inc.

Have a suggestion for a webinar topic? Send us your suggestion here >>