Choose Your MadCap Plan

Flexible plans that scale with your business—choose the right fit for your team. Need a Custom Plan?
For enterprise pricing, volume discounts, or tailored solutions, contact our sales team.

Starter

Individual

1-2 authors

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Individual Includes:

Includes Flare Desktop for Each Author
20 GB Cloud Storage
Cloud-based Authoring
AI Assisted Authoring (ChatGPT integration)
Hosting and Deployment
Real-time Analytics
Project and User Management
Translation Management Workflow

Best Value

MadCap Flare Online License and Pricing FAQ’s

How is MadCap Flare Online licensed and what is included with my purchase?

MadCap Flare Online is licensed on a per user basis and billed annually. A 12-month commitment is required when purchasing online or through sales via a purchase order. Storage is included with your subscription and varies by plan tier. Unlimited support and upgrades are also included with your subscription.

How do I purchase a subscription to Flare Online?

A Flare Online license can be purchased (1) directly within the trial version of MadCap Flare Online, (2) by contacting sales@madcapsoftware.com or +1 (858) 320-0387. Note: Subject Matter Expert user accounts can be purchased within Flare Online or through a sales representative.

Within Flare Online (trial or existing license), you can select the number of seats you would like to purchase (or add/reduce seats to an existing account), purchase additional storage, and choose to be billed on a monthly or annual basis.

When purchasing online, all billing is done via credit card and with an annual commitment option only.

Note: You cannot add/change the number of seats or storage on an existing account through the online store at this time. Any changes must be completed within Flare Online or by contacting sales@madcapsoftware.com or +1 (858) 320-0387.

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Can I use a purchase order?

A company issued purchase order will be accepted for annual commitments only, with payment due within 30-days of purchase. All purchase orders must be completed through your sales account manager only.

Can I change (add or remove) the number seats on my existing Flare Online account?

You can add, reduce or cancel the number of users on your account at any time. Refunds, however, are not given for cancellations or downgrades during your subscription term.

Can I purchase additional storage?

Your MadCap Flare Online account includes 20 GB of storage usage. You can purchase additional storage for your company account in 10 GB increments, within Flare Online or by contacting your sales account manager.

Are there any additional fees or installation cost?

There are no additional fees or installation costs with your MadCap Flare Online purchase.

Will my work (e.g., teams, users, projects) in the trial version of Flare Online be maintained once I convert to a full license?

If you purchase through the Flare Online application itself, all your work in the trial version will be converted to the full license. If purchasing with a purchase order, a MadCap Software sales representative can assist you with converting your trial to a full license and preserving your work.

View General FAQs

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DITA-CCMS

MadCap IXIA CCMS

(Formerly IXIASOFT)

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Advanced web-based authoring, contribution, and review
AI authoring with Oxygen Web Author
Highly configurable release and lifecycle management for complex workflows
Built-in DITA support for advanced structured authoring and compliance
Cross-project content reuse with dependency and relationship tracking
Granular control of reusable content components and their relationships
Robust taxonomy and semantics support
Compliance-grade audit trails and user activity tracking
Integrated translation workflow
Technical Support

Scalable enterprise-class CCMS

IXIA CCMS is the enterprise-grade solution for managing structured content at scale. Built for organizations that require precise authoring structures, like DITA, it offers robust version control, seamless workflow management, and flexible on-premises deployment. It supports even the most complex documentation environments.

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Still have questions? Get in touch with us.

MadCap Software offers a flexible, subscription-based pricing model designed to grow and adapt to your needs.

Find out how you can benefit from our enterprise-class CCMS and the myriad add-ons that come with it.

Advanced Users

Advanced authoring features – unified interface, granular search for content reuse, collaborative reviews and much more

Flexible workflow – task assignment, custom approvals, and powerful release management

Committed to DITA – our CCMS is 100% compliant

Complete control – manage maps, taxonomies, content metrics, projects, localization, as well as the entire publishing process

Contributors

Are you involved in the authoring process of technical documentation? IXIA CCMS provides easy-to-use tools for Contributors, who are not necessarily familiar with DITA, so they can be incorporated into the tech comm process. Explore our user licenses to learn more about SME authoring in our CCMS.

Reviewers

Content review is essential to producing quality content. In IXIA CCMS, multiple Reviewers can comment on the same content at the same time. Finally—a tool that allows you to review and annotate content with the look and feel of the final document!

Learn more about our role-based features

Features/Benefits	Advanced Users	Contributors	Reviewers

Create advanced content in DITA
Create Content with a Word-like editor
Annotate and review DITA content easily

Maintenance Plan
Technical Support – access to highly skilled resources to resolve any issues
Customer Care – dedicated online help and live assistance to optimize your CCMS usage
24/7 Support – around-the-clock support for product-related emergencies
Evolution Lab – a platform to suggest and vote for new CCMS features
Solution Upgrade – We provide two CCMS upgrades per year

IXIA CCMS Add-ons

MadCap Software offers additional features like CCMS-Central Connector, Dynamic Release Management (DRM) and localization packs, and top-tier technology partners. Learn how you can enhance your DITA CCMS software by browsing our unique list of add-ons.

AI Positron for IXIA CCMS

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CCMS-Flare Online Connector

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Localization Packs

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Staging Environment

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oXygen WebHelp for IXIA CCMS

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Miramo for IXIA CCMS

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Congree for IXIA CCMS

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Key Features of Our Component Content Management System

Efficient Content Creation: Content creators can streamline data management of any content type. Whether working with text, images, videos, or interactive elements, these systems offer a comprehensive toolkit to enhance and simplify the content creation process with IXIA CCMS.
Enhanced Team Collaboration: Teams can work together in technical writing and content projects with smooth communication and coordination. This method of web content management minimizes the risk of conflicting versions and guarantees that everyone has access to the most recent content updates.
Reusability and Uniformity: Break down structured content into modular content components, so businesses can now have reusable components they can use across different publications and channels. IXIA CCMS guarantees consistency across various deliverables and helps eliminate redundant efforts.
Improves Content Localization: Tools designed for managing content in different languages. It provides accurate translation and effective localization for consistent messaging across global markets.
Enhanced Content Publishing: IXIA CCMS can generate content for various formats and platforms, including websites, mobile apps, print publications, and more. This guarantees that content reaches the intended audience through the suitable channels.

Global leaders trust MadCap Software

Content Delivery

MadCap Syndicate

(Formerly Xyleme Syndicate)

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One-click publishing for all content types
Semantic Search across content objects
Advanced APIs for Salesforce, SAP, Zendesk, in-context help, and more
Analytics track learner engagement, usage, and performance with built-in reporting for L&D KPIs
AI Integration (plug in your own AI-powered Solutions)
Realtime content governance and compliance
Advanced multiple IdP SSO
Enhanced content delivery network (CDN)
Enterprise-grade security
Robust support for all major content types (CMI5, TinCan, SCORM, PDF, PPT, Word, Video, HTML, XML)

Seamless Content Delivery Across Channels

Syndicate streamlines how you deliver content across LMSs, websites, portals, apps, and more. With an API-first framework, it seamlessly integrates content into any digital experience, ensuring flexibility and efficiency. From powering help centers to embedding in-product documentation, keep your content up-to-date, consistent, and contextually relevant.

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Still have questions? Get in touch with us.

LCMS

MadCap Create

(Formerly Xyleme Create)

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Multi-format publishing to Word, PPT, XML, PDF, SCORM, HTML5 and more
Build modular content that can be reused across courses, audiences and formats
Real-time collaborative authoring with enterprise-grade version control and SME reviews
Boost efficiency with built-in AI tools
Measure impact with learner engagement data, usage tracking, and reporting that supports L&D KPIs
Centralized translation management with localization workflows and integrated translation providers
Update once and reflect changes system-wide with intelligent content linking
Enterprise templates that enforce brand and accessibility standards

Built for Enterprise Learning & Development Teams

Deliver scalable, high-impact training programs faster with a centralized platform for authoring, managing, and publishing courseware. Create supports modular content reuse, real-time collaboration, automated updates, and multi-format publishing—to streamline development and maintain consistency across all learning channels.

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Still have questions? Get in touch with us.

Technical Documentation

MadCap Flare

The World's Leading Topic-Based Authoring Solution

$250 Per user/ Month

(Billed Annually)

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On-Prem Topic Based Authoring and Publishing

1 Content Developer License (Author)
Topic-based & Micro Content Authoring
Robust Content Import
Screen Capture & Image Editing
Direct Integration with Flare Online & Syndicate
Multi-channel Publishing
Free Introductory Training
Unlimited Tech Support

Global leader in topic-based authoring solutions

Flare makes it easy to author and publish technical documentation, policies, and knowledge bases, and more. With powerful single-source publishing, advanced content reuse, multi-format output, and on-premises control, streamline even your most complex workflows.

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Still have questions? Get in touch with us.

Additional MadCap Flare Licensing Options

Floating License

Do you have users that need to use the software but only a subset that will be active at any given time? Our Floating License allows sharing across a pool of users by providing a single key that specifies the total number of users that can concurrently use the software.

Includes bundled maintenance (1, 2 and 3-year terms available)
Enterprise image distribution of software to unlimited client machines
Image distribution of software to unlimited client machines, including activation and deactivation using the command line
Installation and activation on any number of servers and accessed remotely by users
Single activation – if a machine is re-imaged, there is no need to reactivate the product upon launch
Each instance of the product launched will consume one concurrent seat
Internet connection required to verify number of seats in use and available