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Migrating from Adobe® FrameMaker® to MadCap Flare: Preparation and Processes

Webinar Summary

Presented By:

Denise Kadilak, Information Architect / Team Manager | Blackbaud, Inc.

After 11 years working in Adobe® FrameMaker® (five of those years in structured FrameMaker®), Blackbaud determined the increasing demands on the documentation team - content shared between six overlapping product lines - required a move to a more efficient, topic-based authoring environment with MadCap Flare.

This presentation will focus on:

  • Overview of the migration process
  • How FrameMaker® content was prepared prior to the migration
  • The import process in Flare
  • What cleanup was required in Flare after the migration

You’ll also learn how implementing MadCap Flare increased Blackbaud’s content reuse and allowed granular-level control of output at the paragraph, topic, TOC, and target levels.