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On-prem Topic-based Authoring and Publishing

MadCap Central

Your hub for streamlined content collaboration and management

MadCap IXIA CCMS

Enterprise-class Component Content Management System (CCMS)

MadCap Xyleme

Enterprise-class Learning Content Management System (LCMS)

Crossing the Bridge from Technical Documentation to Interactive Self-Directed Training with MadCap Flare


Webinar Summary

Presented By:

Mary Meyers, Technical Writer | CallMiner,
Christina Prosnak, Associate Technical Writer | CallMiner

This webinar will cover the goals CallMiner had when the company started creating eLearning content, including what challenges the team faced and how they met those challenges with the new Flare eLearning features. The session will also cover how CallMiner took one of the MadCap Flare project templates and modified it for their team’s specific needs and leveraged existing technical documentation to produce interactive self-directed training content for its customers.