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MadCap Pulse: Where Documentation Meets Social Collaboration

Webinar Summary

Presented By:

Jennifer White, Product Evangelist | MadCap Software, Inc.

In this introduction to the newest member of the MadCap family, you'll learn how MadCap Pulse helps create a real-time thread of ideas, information-sharing, and opinions both inside your organization and with your customers. With advanced socially-enabled features, authors can maximize the value of social networking, not only to enhance the quality of the documentation, but to improve engagement from customers, build communities and foster the sharing of information.

  • Learn the benefits of creating a social layer around your documentation
  • Navigate the features in Pulse-Enabled output
  • Distinguish the four types of users who interact with MadCap Pulse
  • Tour the types of user-added content
  • Explore the many ways users can interact with each other
  • View Pulse-generated reports on user activity