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Unqork Delivers State-of-the-Art Educational Offering Via "Four Stages of Maturity" Model

Presented By:

Olga Gomonova, Head of Client Enablement | Unqork, Inc.

Webinar Summary

Building out a client enablement and customer education function requires going through several stages of maturity. From laying down the foundations to scaling up, you need to understand how to organize and operationalize teams, resources, technology and processes to meet the goals of each phase of development.

In this webinar, Olga Gomonova will discuss how the Unqork client enablement and customer education team scaled the department and within the organization that now ties with sales, marketing, customer success, product and professional service teams across the company. Through their four distinct stages of maturity, Olga will share how she built and managed each phase.