AI icon

NEW! Fuel your AI Strategy Today!

Explore AI Portal

MadCap Flare

On-prem Topic-based Authoring and Publishing

MadCap Central

Your hub for streamlined content collaboration and management

MadCap IXIA CCMS

Enterprise-class Component Content Management System (CCMS)

MadCap Xyleme LCMS

Enterprise-class Learning Content Management System (LCMS)

MadCap Flare

On-prem Topic-based Authoring and Publishing

MadCap Central

Your hub for streamlined content collaboration and management

MadCap IXIA CCMS

Enterprise-class Component Content Management System (CCMS)

MadCap Xyleme LCMS

Enterprise-class Learning Content Management System (LCMS)

MadCap Software Support Center

We're committed to providing exceptional service and support. Access our product documentation below, or contact our Technical Support and Customer Support teams to get the answers you need.

Access MadCap Software’s Online Help and Knowledge Base

Find the answers, guides and resources you need with our product-specific online Help.

Flare logo

MadCap Flare

Go To Help
Central logo

MadCap Central

Go To Help
IXIA CCMS icon

Madcap IXIA CCMS

Go To Help
Contributor logo

Madcap Contributor

Go To Help
Lingo logo

Madcap Lingo

Go To Help
Mimic Logo

Madcap Mimic

Go To Help
Capture Logo

MadCap Capture

Go To Help
Doc-To-Help Logo

Madcap Doc-To-Help

Go To Help
Knowledge Base Logo

Knowledge Base

go to knowledge base

Contact Customer Support

Looking for Customer Service or Technical Support? Contact our award winning teams today for assistance with licensing questions, event registration, technical product questions and more.

Additional Support Resources

Download Icon

customer downloads

Need to Re-install Your Licensed Software?

Customers who have a current software license and need to re-install or re-image a machine can download here. You will need to have your purchased license key available after downloading to enable your software.

MadCap Flare Users

MadCap IXIA CCMS Users

Submit Feedback

Whether a feature request, bug, website improvement or general feedback for the company and how we operate, please send us your feedback. We care about your experience and your input helps us improve.

Lightbulb Icon

submit a feature request

Do you have a feature suggestion? Send it our way! Your feedback helps us develop better products.

MadCap Flare & Central Users

Bug Icon

submit a software bug

Find a bug in our software? Let us know! Reports with clear and complete steps to recreate the bug are appreciated.

MadCap Flare & Central Users

MadCap IXIA CCMS Users

Feedback Icon

website and general feedback

Let us know how we can improve our website. General feedback also welcomed.

submit feedback