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MadCap Software Support Center

We're committed to providing exceptional service and support. Access our product documentation below, or contact our Technical Support and Customer Support teams to get the answers you need.

Access MadCap Software’s Online Help and Knowledge Base

Find the answers, guides and resources you need with our product-specific online Help.

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MadCap Flare

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MadCap Central

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Madcap Contributor

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Madcap Lingo

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Madcap Mimic

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MadCap Capture

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Madcap Doc-To-Help

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Knowledge Base

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Contact Customer Support

Looking for Customer Service or Technical Support? Contact our award winning teams today for assistance with licensing questions, event registration, technical product questions and more.

Additional Support Resources

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Need to Re-install Your Licensed Software?

Customers who have a current software license and need to re-install or re-image a machine can download here. You will need to have your purchased license key available after downloading to enable your software.

MadCap Flare Users

MadCap IXIA CCMS Users

Submit Feedback

Whether a feature request, bug, website improvement or general feedback for the company and how we operate, please send us your feedback. We care about your experience and your input helps us improve.

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submit a feature request

Do you have a feature suggestion? Send it our way! Your feedback helps us develop better products.

MadCap Flare & Central Users

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submit a software bug

Find a bug in our software? Let us know! Reports with clear and complete steps to recreate the bug are appreciated.

MadCap Flare & Central Users

MadCap IXIA CCMS Users

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website and general feedback

Let us know how we can improve our website. General feedback also welcomed.

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