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MadCap Flare 2021 r2 Introduces Major New Features for Learning & Development Programs and eLearning Content

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Contact Technical Support

In order to better assist you with installation related questions, please first complete and submit the following form and a MadCap Installation Support specialist will respond as soon as possible.

Please remember that email support relating to non-installation related questions, is only available to maintenance plan customers.

If you already submitted the form and did not receive an email response, please check your Spam or Junk folder.

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This key can be found on your sales receipt or in your order confirmation email. Please verify that the key was entered correctly.

Non-maintenance plan customers are not able to receive priority email support from the MadCap Software technical support center.

If you have a technical question, please feel free to post your question on the MadCap Software Peer-to-Peer forums. Registration and membership is free.

Non-technical issues can be directed to the following available options:

If you do not have a maintenance plan and would like to talk to a MadCap Software technical support representative, you can purchase a single incident inquiry. Buy Now


Contact Information

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Do you have all of the latest updates installed?


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