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How to Integrate Technical Documentation Into Your Content Strategy


Webinar Summary

Presented By:

Adriana Harper, Manager, Digital Content | H&R Block Canada, Inc.

The discipline of writing technical documentation has been around for a very long time, but the discipline of content strategy and content design is still fairly new on the world stage. This webinar will explain how to integrate these two different worlds into the same strategy; combining the best of both in a way that makes sure all your content aligns with what users expect today. It will cover concrete takeaways about creating a basic content strategy and how to integrate technical documentation into that strategy, including style guides, content design considerations, measuring metrics, and accessibility considerations.