Deliver Personalized Training Paths at Enterprise Scale
One-size-fits-all training fails diverse workforces. MadCap Syndicate's metadata-driven delivery engine assembles personalized learning paths by role, language, and learner profile, all from a single content source.
MBA, T-Mobile, Rogers Communications, and More Rely on Syndicate for Personalized Learning
50,000+
Learners Served with Personalization
The Challenge: MBA needed to deliver personalized educational content to diverse member organizations across multiple LMS platforms.
The Solution: Used MadCap Syndicate to deliver tailored content to the right organizations across multiple LMS platforms.
The Result: Scaled from 4,000 to 50,000+ learners while maintaining 94% customer satisfaction scores.
80%
Reduction in Content Redundancy
The Challenge: Departments maintained duplicate content because the LMS could not deliver role-specific training from a single source.
The Solution: Deployed MadCap Syndicate for role-based and department-specific content delivery from a unified content hub.
The Result: Reduced content redundancy by 80% while delivering personalized content to each team from one source.
54,000+
Employees with Bilingual Paths
The Challenge: Rogers needed to deliver bilingual, role-appropriate training to 54,000+ employees across Canada.
The Solution: Used MadCap Syndicate’s metadata-driven delivery with English and French personalized learning paths.
The Result: Achieved 53% reduction in development costs with personalized bilingual delivery including Podcast+ platform.
Personalized learning is the discipline of delivering role, language, and skill-specific training paths to each learner without authoring a separate copy for every audience, replacing one-size-fits-all curricula with experiences tailored to who is actually taking the course. MadCap Syndicate’s metadata-driven delivery uses classifications, custom attributes, and user attributes to let query-based content selection dynamically assemble each learner’s path, while a personalized portal surfaces tailored recommendations, the same model that helped MBA scale to 50,000-plus learners and T-Mobile cut content redundancy by 80%.
How MadCap Syndicate Enables Personalized Learning
Metadata-Driven Delivery
Classifications, custom attributes, user attributes, and labels enable content to be tagged at the component level and dynamically assembled into personalized paths based on learner profiles.
Channel-Based Personalization
Channels with query-based content selection deliver the right training to each audience segment. Channel permissions ensure learners see only content relevant to their role and organization.
Personalized Portal Experience
Syndicate's Portal Interface provides each learner with a tailored home page and favorites for quick access, creating an individualized learning experience.
Role-Based Content Delivery
Deliver different training paths to different roles from the same content source. TeleTracking serves employees across multiple departments with role-specific eLearning from a single unified source.
Multilingual Learning Paths
Deliver training in each learner's preferred language. Rogers Communications serves 54,000+ employees with personalized English and French learning paths across Canada.
Single-Source Personalization
Author content once and deliver personalized variants to every audience. T-Mobile reduced content redundancy by 80% by replacing departmental copies with role-based delivery from one source.
MadCap Syndicate Resources for Personalized Learning
Videos & Tutorials
Watch demos of MadCap Syndicate’s personalization, metadata-driven delivery, and channel-based content management capabilities.
Watch Syndicate Videos
Success Stories
See how MBA, T-Mobile, and Rogers use MadCap Syndicate to deliver personalized learning at enterprise scale.
View Syndicate Stories
Product Overview
Explore MadCap Syndicate’s personalization, channels, metadata-driven delivery, and content management capabilities.
Explore SyndicateFrequently Asked Questions
MadCap Syndicate uses metadata-driven delivery with classifications, custom attributes, user attributes, and labels to tag content at the component level. Channels with query-based content selection dynamically assemble personalized paths based on each learner’s role, geography, language, and skill level, all from a single content source.
Yes. TeleTracking delivers role-based eLearning from a single content source, hospital administrators, operations managers, and clinical staff each receive training tailored to their responsibilities. Channel permissions ensure each audience sees only relevant content, eliminating the need to maintain separate copies for each role.
Yes. Rogers Communications delivers bilingual (English and French) personalized learning paths to 54,000+ employees across Canada through Syndicate. The platform’s metadata system can tag content by language and deliver the appropriate version to each learner based on their profile and geographic location.
When each department maintains its own copy of training content, maintenance costs multiply with every duplicate. T-Mobile eliminated 80% of redundant content by using Syndicate’s single-source delivery with role-based personalization. Content is authored once, tagged with metadata, and delivered in personalized combinations, drastically reducing the maintenance burden.
MadCap Create provides the component-based authoring environment where modular training content is created. Syndicate handles the personalization layer, using metadata, channels, and permissions to deliver the right combination of Create-authored components to each learner based on their profile, role, and context.
Deliver the Right Training to Every Employee
See how MadCap Syndicate’s metadata-driven personalization delivers role-specific, language-appropriate training paths at enterprise scale, all from a single content source.
