Standardize Policy Training Across Every Agency and Department

MadCap Create helps government and public sector organizations author accessible, Section 508-compliant training with structured content reuse across agencies. Author in MadCap Create; deliver via MadCap Syndicate.AI; track with xAPI details that support government accountability mandates.

Illustration for MadCap Create government and public sector solution

Purpose-Built Capabilities for Government Training

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Section 508 & WCAG Compliance

Element-level WCAG 2.1 accessibility guidance helps keep training content aligned with Section 508 requirements.

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Auditable Content Versioning

Source content is versioned in MadCap Create, and every administration, access, and completion is logged via MadCap Syndicate.AI, producing the audit trail government accountability mandates.

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Cross-Agency Content Reuse

Author cybersecurity, ethics, or workplace safety modules once and reuse them across every department, with agency-specific customizations layered with the standardized content.

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Rapid Policy Change Deployment

When administrations transition, regulations change, or new policies are enacted, Precision Update propagates the changes across every dependent course and piece of content.

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Role-Based Access Controls

SSO support, document-level permissions, and content governance keep sensitive source training materials accessible to only authorized personnel. Pair Create with MadCap Syndicate.AI to extend this Role-Based Access Control to published content distribution to meet security mandates.

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xAPI Analytics & Reporting (via MadCap Syndicate.AI)

Author in Create and deliver via MadCap Syndicate.AI, whose built-in Learning Record Store tracks completion, assessment scores, and engagement data at the object level, supporting accountability reporting across every agency.

Training Authoring Solutions for Government Agencies

Specialized solutions for policy compliance, cybersecurity awareness, workforce onboarding, and interagency training coordination across government organizations.

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Manage standardized policy training with audit-ready records across every department and location. When policies change with new regulations or administration transitions, linked content lets you update the source once and publish to refresh every dependent course and asset.

Author cybersecurity awareness modules once and reuse them across every agency that needs them. Component-based reuse keeps messaging consistent while content personalization enables agency-specific customization.

Onboard new government employees with role-specific courses, modules, and lessons covering department procedures, ethics training, IT security, safety protocols, and more.

Build AI literacy and digital skills training with Create’s structured authoring.

Create supports WCAG 2.1 accessibility throughout the authoring environment, with element-level guidance to help meet Section 508 requirements.

MadCap Create Resources

MadCap Create Videos and Tutorials

Videos & Tutorials

See MadCap Create in action. Watch tutorials covering structured authoring, accessibility compliance, content governance, and AI-powered course creation.

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MadCap Create Success Stories

Success Stories

Read how enterprise organizations use MadCap Create to deliver compliant, accessible training at scale with audit-ready governance.

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MadCap Create Overview

Create Overview

MadCap Create is the enterprise content authoring platform for workforce training, with Section 508 accessibility, structured reuse, and audit-ready governance when paired with MadCap Syndicate.AI, built for public sector scale.

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Government and public sector workforce training refers to the creation of training content covering policy administration, procurement procedures, cybersecurity directives, classified information handling, role-specific certifications, and more for federal, state, local, and tribal agencies, including defense and public safety organizations. MadCap Create provides topic-based authoring, accessibility-compliant templates, single-sourcing across agencies, and publishing to SCORM, HTML5, DOCx, PPT, and PDF for agnostic learning management system delivery with audit trails.

Frequently Asked Questions

Yes. MadCap Create supports WCAG 2.1 accessibility throughout the authoring environment. MadCap provides an accessibility guide to help every training asset meet Section 508 requirements.

MadCap Syndicate.AI logs every content administration, publication, access, and completion with timestamps and user identification. The built-in Learning Record Store captures xAPI data at the object level, supporting audit-trail requirements for regulatory and accountability reporting.

Yes. Create’s component-based content reuse lets you author a cybersecurity or ethics module once and include it in every agency’s training. Updates to the source module are reflected in every course that includes it the next time it’s published, eliminating version drift across departments.

Yes. MadCap Create supports SSO (SAML 2.0) and role-based access control, and it includes folder and document-level permissions, so authors and administrators can only see or act on content for which they have permission.

Precision Update lets you publish small changes to linked content elements, refreshing every dependent course on publish. Sage Intacct completed a full rebranding in hours instead of 4 weeks. For government agencies, that speed means new regulatory requirements or policy updates reach every employee immediately.

Modernize Government Training with MadCap Create

Get a demo and see how Create helps government agencies deliver accessible, audit-ready training at scale, with structured content reuse built in and Syndicate.AI adding completion tracking.