Author and Update Policies & Procedures Training with MadCap Create
Author policy content once as reusable components: paste and link each component into each training manual or document where it is found. Update your content in one place, and everywhere it is linked will be updated, with each manual having the same standardized verbiage. MadCap Create’s linking allows quick and easy updates to content that is the same in multiple places within your training materials, which gives your teams the tools to deliver consistent, accurate policy training across every location and role.
How Leading Organizations Create and Maintain Policy Training with MadCap Create
Saved Weeks
in Rebranding Time
The Challenge: After an acquisition, Sage Intacct had to rebrand every policy and training asset, a job that would take 4 weeks with traditional tools.
The Solution: Used a combination of MadCap Create’s web output templates and global search and replace to swap brand elements, terminology, and visual assets globally.
The Result: Full rebranding published in a matter of hours instead of 4 weeks; every policy course reflected the new brand instantly.
1 LCMS
200+ authors, 100+ locations
The Challenge: Standardize policy training across 200+ authors at Wells Fargo who were spread across 20+ different authoring tools.
The Solution: Utilized MadCap Create’s authoring templates to standardize the content, and output templates to standardize the look and feel.
The Result: 200+ authors across 100+ locations now produce consistent, compliant policy training, no specialized design skills required.
1k+
Locations with Real Time Policy Updates
The Challenge: Whataburger pushed safety and operational policies to 1,050+ restaurant locations through paper-based training, slow, costly, and constantly out of date.
The Solution: Switched to MadCap Create to author the policy training content once, replacing the paper-based training workflow.
The Result: Paper training is gone, and policy changes update at the source once, ready to reach every employee across 16 states.
Policies and procedures covers the workplace policies, SOPs, employee handbooks, and operational procedures that define how an organization runs and how its people must conduct work. MadCap Create authors the training that teaches employees these policies, building consistent versions from reusable components and publishing to eLearning, web, PDF, and print outputs.
Policy and Procedure Training with MadCap Create
Component Based Authoring
Write policy content once as reusable components. When terminology or regulations change, update the component, every course reflects it instantly.
Instant Policy Change Propagation
Update content in one place, then publish. With Precision Update, MadCap Create republishes only the training documents that reuse the changed content, instead of rebuilding the whole course library, so updated policies reach your LMS faster.
Template Driven Consistency
Configurable output templates enforce brand and compliance guidelines across every department, region, and role, holding the line even with hundreds of authors.
Policy Attestation Tracking
Publish policy content as SCORM packages any LMS can host, so existing LMS infrastructure delivers and tracks completion.
Built In Version Control
Create tracks the full version history of every policy document. Compare versions, restore previous drafts, and maintain a clear record of every change, so reviewers always know what changed and when.
Where Can I Learn More About Policy Training?
Videos & Tutorials
Watch tutorials, demos, and what’s new videos to explore MadCap Create’s component-based authoring and policy training capabilities.
Watch Videos
Success Stories
See how organizations like Sage Intacct, Wells Fargo, and Whataburger deliver policy training at scale with MadCap Create.
View Success Stories
Product Overview
Learn about MadCap Create’s full feature set for component-based authoring, Precision Update, SCORM packaging, and multi-format publishing.
Learn MoreFrequently Asked Questions
MadCap Create’s structured authoring and component reuse let you maintain policies and procedures as modular, single-source components. Update a policy once and every training course, manual, and reference guide that includes it is automatically current.
Yes. MadCap Create's review features route policy content to stakeholders for comment and feedback, start a review session, gather input from compliance teams and legal reviewers, and track every revision in version history.
MadCap Create publishes policy content from a single source to web courses and SCORM packages that drop into your existing LMS, knowledge portal, or intranet, so when a policy changes, everyone gets the updated version on the next publish. The LMS handles role and department-based access. For automated push to additional channels (searchable portals, mobile apps, partner sites), pair Create with MadCap Syndicate (sold separately).
MadCap Create’s multi-format publishing outputs the same policy content as an eLearning course with assessments, a formatted PDF for print, or a responsive HTML page for online reference. Policy messaging stays consistent across every format your organization uses.
MadCap Create’s translation and localization workflows manage multilingual policy content from a single source. When a policy is updated, the structured-content model makes translation updates straightforward, and the translation workflow can be automated through APIs.
Streamline Policy Training with MadCap Create
Get a personalized demo and see how Create supports policy training with component-based authoring and reusable templates.
