Prove Training ROI with Granular Learning Analytics
L&D leaders cannot prove training improves performance when their LMS only tracks pass/fail. MadCap Syndicate provides object-level xAPI analytics across every delivery channel, connecting content consumption to business outcomes.
3M, T-Mobile, and Rogers Communications Rely on Syndicate for Training Intelligence
183%
Increase in Course Completions
The Challenge: 3M lacked visibility into how training content was consumed across their distributor network and channel partners.
The Solution: Deployed MadCap Syndicate’s analytics with tagging and reporting across all distribution channels.
The Result: Achieved 183% increase in course completions and 133% growth in content reaching customers and partners.
80%
Content Redundancy Eliminated
The Challenge: T-Mobile’s learning data was fragmented across departments, making it impossible to measure content effectiveness.
The Solution: Used MadCap Syndicate’s cross-platform analytics to identify duplicate content and measure engagement across channels.
The Result: Achieved an 80% reduction in content redundancy with a unified content strategy.
53%
Reduction in Development Costs
The Challenge: Rogers Communications needed to measure training effectiveness across 54,000+ employees in both English and French.
The Solution: Deployed MadCap Syndicate with integrated analytics and LMS-connected progress tracking across all channels.
The Result: Achieved 53% reduction in content development costs with data-driven insights into content performance.
Training intelligence and ROI is the discipline of connecting learning activity to business outcomes, moving beyond pass/fail completions to measure which topics learners viewed, how long they engaged, where they dropped off, and whether content actually changed performance. MadCap Syndicate captures object-level xAPI analytics across every delivery channel, aggregates learning data from multiple LMS platforms into unified content and course dashboards, and turns failed search queries into a data-driven content-development backlog, giving L&D leaders the granular evidence demonstrated by outcomes like 3M’s 183% completion increase and T-Mobile’s 80% redundancy reduction.
How MadCap Syndicate Delivers Training Intelligence
Object-Level xAPI Analytics
Track learner engagement data, including completions, assessment performance, and engagement by content, providing insights far beyond LMS pass/fail data.
Multi-LMS Aggregated Reporting
When training is distributed across multiple channels, learning data fragments. Syndicate consolidates xAPI analytics from all Syndicate-delivered channels into a single view for complete visibility.
Search Analytics for Content Gaps
Query analysis and results dashboards reveal what employees search for and cannot find, turning failed searches into data-driven content development priorities.
Assessment Question Analysis
Scores, answers, and question-level analysis identify which assessment items are too easy, too hard, or discriminating poorly, enabling continuous improvement of training effectiveness.
Content Performance Dashboards
Content overview and course overview dashboards show consumption metrics, learning progress, and engagement trends, helping L&D teams identify underperforming content to update or retire.
Granular Verb-Level Tracking
Detailed reports with xAPI verb tracking capture every learner action, viewed, attempted, completed, passed, failed, providing the evidence L&D leaders need to justify training budgets.
MadCap Syndicate Resources for Training Analytics
Videos & Tutorials
Watch demos of MadCap Syndicate’s analytics dashboards, xAPI tracking, and search analytics capabilities.
Watch Syndicate Videos
Success Stories
See how 3M and T-Mobile use MadCap Syndicate’s analytics to measure training ROI and optimize content strategy.
View Syndicate Stories
Product Overview
Explore MadCap Syndicate’s analytics, xAPI/LRS tracking, search analytics, and multi-LMS aggregated reporting.
Explore SyndicateFrequently Asked Questions
Most LMS platforms track course-level pass/fail data. MadCap Syndicate provides object-level xAPI analytics that show which specific topics were viewed, time spent on each, assessment question performance, and learner drop-off points. Syndicate also aggregates data across multiple LMS platforms into a single analytics view.
Syndicate includes Content Overview dashboards for consumption metrics, Course Overview dashboards for learning progress, Assessment and Checkpoint Question reports with Scores and Answers analysis, Question Analysis for assessment effectiveness, Detailed Reports with xAPI verb tracking, and a complete Search Analytics module with query, results, and performance dashboards.
Syndicate’s search analytics track every query employees make. Failed searches and zero-result queries tell L&D teams exactly what content employees need but cannot find. This transforms content development from guesswork into a data-driven process where priorities are set by actual employee demand.
Yes. When content is delivered to multiple LMS platforms, Syndicate consolidates learning data from all channels into unified analytics dashboards. T-Mobile consolidated fragmented learning data across delivery channels, revealing 80% content redundancy that no single LMS could have identified alone.
Syndicate provides granular engagement data, completion trends, assessment effectiveness, and content performance metrics that L&D leaders can present to CFOs and executives. 3M’s 183% increase in course completions and T-Mobile’s 80% redundancy elimination are metrics that demonstrate clear training ROI.
Measure Training Impact with Actionable Analytics
See how MadCap Syndicate’s xAPI analytics, search intelligence, and multi-LMS reporting help L&D teams prove training ROI and make evidence-based content decisions.
