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The Premier Technical Communication and Learning & Development Conference | June12-15, 2022

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Industry leading solutions for technical documentation and learning & development.

Maximize content reuse and streamline the creation and multi-channel delivery of self-service support sites and online Help, user guides, instruction technical manuals, interactive eLearning courses, product training, knowledge bases and more with the most efficient technical writing tools.

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Thousands of organizations worldwide across all major industries choose MadCap Software.

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The whole experience for users is much more intuitive. From a beautiful, modern documentation website to localized content and an intuitive knowledge base, MadCap Software as a documentation tool, has helped enable us to create an inviting, best-in-class experience for our customers.

Kellie Freeman Principal Technical Writer, Cognex Corporation

MadCap Software's support and tech writing tools for the learning and development space provides a lot of value to us. The ease of adding quizzes and knowledge checks directly into our online sites, and the ability to export portions of our portal into actual SCORM courses, will help us take our technical documentation and content reuse efforts to a new level.

Victoria Clarke Instructional Designer, Oil and Gas Industry

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Discover how our technical writing tools & products help organizations create content for:

Technical Documentation

  • Create, manage and publish any type of technical documentation or technical content
  • Author and publish content for any audience, language or format
  • Control the look and feel of your structured content with CSS
  • Integrated cloud-based workflows
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Learning & Development

  • Create, manage, and build interactive eLearning courses and training programs
  • Improve employee training & customer onboarding
  • Use pre-built eLearning templates or create and customize your own instructional designs
  • Publish technical content to an external LMS with ease
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Write once, publish anywhere.

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Responsive HTML5    |    Adobe® PDF    |    Microsoft® Word    |    Clean XHTML    |    Salesforce®    |    Zendesk®    |    ServiceNow®    |    EPUB

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We support the entire content development lifecycle.

We develop on-premises and cloud-based technical writing solutions designed to support the entire content development lifecycle. From authoring tools, publishing, and translation to cloud-based content management system and collaboration, our technical content writing solutions streamline content delivery and improve customer experiences - all while maximizing content reuse.

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Content Authoring

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Cloud-Based Editing, Hosting, Project & Content Management

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Subject Matter Expert Contribution & Review

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Multi-channel Publishing

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Actionable Usage Analytics

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Microsoft® Word Users: Are You Struggling to Manage Your Technical Documentation or Training Content?

By switching from Word to MadCap Software, you can:

  • Maximize content reuse across the organization
  • Publish technical content to multiple formats including online, mobile, responsive HTML5 and print
  • Control look and feel of your content to match corporate and end-user expectations
  • Create structured content that is searchable and easy for end-users to navigate and find
  • Gain visibility into user behavior and content usefulness
  • Reduce translation costs
  • And much more
Developing content in Microsoft® Word just felt outdated. It was impossible to change the look and feel of the documents once they were in place. We also wanted to speed up the documentation production process, deliver quality technical writing, as well as streamline our technical communication and authoring efforts by doing less manual work.

Eyal Traitel Vice President of Technical Operations, Reduxio Systems

Maximize your return on investment across the enterprise.

Reduced Development Time by 50%, Cut Localization Costs by 68% and Improved Self-Help by 40%

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Cut Time Spent on Client Support by 2,400 Hours in Just Six Months

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Reduced Production Time of FAA Compliant Online and PDF Manuals From 2 to 3 Weeks Down to 3 Days

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Five-Fold Increase in Users’ Searches After Adding Micro Content

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Reduced Costs by 30% with Efficient Translation Workflow

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43% Increase in Customers’ Use of Documentation Sites

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Improved User Experience Cuts Down on Support Inquiries

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Large-Scale Transition to Agile Development – 450,000 Topics, 180 User Guides

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Drastic Reduction in Overhead by Replacing Large-Scale CMS and DITA

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Why do thousands of leading organizations worldwide choose MadCap Software?

Transition & Training:
No One Makes it Easier

  • Easy Drag-and-Drop Import to Leverage Existing Content
  • Free Product Training and Technical Support During Trial

Technical & Community Support:
We Have You Covered

  • Unmatched In-house Technical Support
  • Dedicated Customer Success Team
  • Passionate Fan Base and Global User Community
  • Annual Worldwide User Conference
  • Extensive Resources: Case Studies, Tutorials, Webinars and More

Product Innovation: The Most Experienced Team in the Industry

  • Extensible Open Architecture
  • Scalable for Any Size Organization or Project
  • Customer Driven Development
  • Products Designed for Superior Usability and ROI
  • Industry Veterans Focused on Innovation with Agile Releases

Hear what our customers have to say.

Companies like Illumina, disguise and BeyondTrust are streamlining the delivery of technical docs and eLearning content with MadCap Software.

The advantage we saw with MadCap Flare was that we could continue to produce PDFs of the same quality that Adobe® InDesign® was giving us, and the main reason we were moving was for the HTML5 support.

Jason Ross | Senior Science Writer, Illumina

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“Versatile authoring tool makes print and web output easy.”

Kristin D.
Course Designer

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“For me, there's no better publishing tool for technical writers.”

Sean B.
Senior Technical Writer

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“Flare’s strengths are in content management and is driven by a “write once, publish anywhere” paradigm.”

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What’s new and what’s happening at MadCap Software.

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New 2021 r3 Release

New Branching Support for Your MadCap Central Git Repository

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Current Promotions

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New Success Story

Jet Linx Delivers First-Class, FAA-Approved Documentation Using MadCap Flare

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Are you ready to change the way you create and deliver content?

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