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Customer
Success Stories

Learn how leading organizations around the globe are cutting costs, increasing productivity and streamlining the process of developing and delivering training content, learning & development programs, technical documentation, online Help, knowledge bases and more.

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Bullhorn, Inc. logo

Bullhorn Reduces Support Demands by Using MadCap AMS to Provide Customers with Knowledge Articles via Salesforce® and Multiple Documentation Sites

up 30 percent ROI Icon

Improved Publishing Time to Salesforce® Knowledge Articles

down 80 percent ROI Icon

Reduced Average Review Time from Three Hours to 30 Minutes

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Replaced Google Docs for Improved Collaboration

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Reduced Demand for Support Calls

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Streamlined Content Delivery

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Improved User Experience with Micro Content

The micro content in MadCap Flare is fantastic. It allows us to do announcements and get short pieces of information out without confusing our end users, and it has helped immensely with deflecting questions and tickets, and just generally sharing information.

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Ryan NicholsonDirector of Content and Training, Bullhorn, Inc.

MadCap Authoring and Management System

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