Customer
Success Stories
Learn how leading organizations around the globe are cutting costs, increasing productivity and streamlining the process of developing and delivering training content, learning & development programs, technical documentation, online Help, knowledge bases and more.
Cognex, the World’s Leading Provider of Machine Vision, Switches to MadCap Software to Deliver a Searchable Knowledge Base, Multiple PDF Guides in Eight Languages, and Modern Documentation Website
Increase in Self-Help and Knowledge Base Views
Reduction in Documentation Development Time
Decrease In Localization Costs
Drastic Improvement in Overall Customer Satisfaction and User Experience
Replaced Adobe®, RoboHelp®, FrameMaker®, InDesign® and Microsoft® Word
Streamlined Content Delivery
Using Flare, we’ve been able to provide our customers with an easy-to-navigate knowledge base that helps them quickly find answers to common problems. In our first year, we saw a 41% increase in page views over the original knowledge base site.
Kellie FreemanPrincipal Technical Writer, Cognex Corporation
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