From Chaos to Clarity: How FreightPath Scales Knowledge with MadCap Create & SyndicateAI

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Many organizations struggle with fragmented content workflows, duplicated effort, and slow distribution of critical information. In this joint webinar, MadCap Software and FreightPath will explore how a modern, intelligent content strategy can solve these challenges.

Learn how FreightPath:

  • · Centralized content creation with MadCap Create
  • · Streamlined multi-channel publishing with MadCap Syndicate
  • · Built a scalable, reusable content framework
  • · Delivered personalized content experiences across the enterprise

We’ll walk through the business challenges they faced, why they selected MadCap solutions, and the measurable impact—including faster course preparation, reduced development costs, and improved knowledge accessibility across teams.

Speakers

Photo of Cory Spitler

Cory Spitler

Customer Success Manager, FreightPath

Cory Spitler is a Customer Success Manager at FreightPath, where he helps develop and deliver impactful learning experiences for logistics and supply... Read More

Cory Spitler is a Customer Success Manager at FreightPath, where he helps develop and deliver impactful learning experiences for logistics and supply chain professionals. Based in Southwest Florida, Cory has spent more than two years supporting customer implementations, content development, and learning technology initiatives. He holds a degree in Supply Chain Management from Bowling Green State University. He works extensively with learning platforms such as Xyleme and Docebo, and he collaborates with clients and internal teams to bring educational programs from concept to launch.

Photo of John Alford

John Alford

Executive Vice President - Customer Success, FreightPath

John brings over 35 years of experience in the supply chain and logistics industry. Before joining FreightPath John completed a long and successful career... Read More

John brings over 35 years of experience in the supply chain and logistics industry. Before joining FreightPath John completed a long and successful career with UPS Supply Chain Solutions (UPSSCS). At UPSSCS, John held roles in field operations and sales, as well as roles with a corporate executive perspective. The last 20 years focused on corporate sales operations, concentrating on training. John's expertise in logistics and supply chain, combined with a thorough understanding of learning & development has proven valuable for our customers and for our company.

Photo of Lacey Delgado

Lacey Delgado

EVP Learning & Development, FreightPath

Lacey Delgado is a Learning and Development specialist with experience in instructional design, eLearning technologies, and large-scale content... Read More

Lacey Delgado is a Learning and Development specialist with experience in instructional design, eLearning technologies, and large-scale content management. She leads initiatives focused on modernizing learning programs, optimizing content delivery, and driving effective learning solutions through collaboration with internal stakeholders and external partners.

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