Social Collaboration: How User-Added Content Enhances Your Documentation
Webinar Summary
Presented By:
Jennifer White, Product Evangelist | MadCap Software, Inc.There’s been a lot of talk about taking technical communication social, but what’s in it for you? In this webinar, you’ll learn:
- How social collaboration enhances customer satisfaction.
- How user-added content supplements your documentation.
- How user-added content saves you time and money.
- How to incorporate user-added content into your workflow.
- How tracking user activity helps you create more useful documentation.
You’ll also get a brief introduction to MadCap Software’s social collaboration platform, MadCap Pulse, so you can see these concepts in action.
