The Organized MadCap Method: Best Practices on Maintaining Consistent Documentation

Webinar Summary

Presented By:

Caroline Coyne, User Assistance Team Leader | JHC Systems Ltd.,
Eloise Lewis, Senior Technical Author | JHC Systems

If you work as part of a team, you’ll know how easy it is to forget who was going to check for broken links or who is publishing this week. It’s even more difficult when you’re all in different offices and work different hours! Not to mention the challenges of following specific guidelines to ensure your documentation is consistent, such as word capitalization or instructing users to 'select' or 'click'. In this webinar, Caroline Coyne and Eloise Lewis cover how to use a Flare project for your internal processes and guidelines so that writers old and new know what writing styles and preferences to use and how to carry out all their routine tasks. You’ll also see how setting up a schedule for publishing Flare projects makes it easy for everyone to see what they need to do and when. Essential for writers and managers alike, this webinar will help you ensure that nothing gets forgotten and you know exactly who is responsible for each task.

This webinar is adapted from a presentation originally presented during MadWorld 2019 Dublin.