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Leading Medical Software Provider Adopts MadCap Flare to Cut Production of Print Manuals and Online Help from Two Months to One Week, Easily Add QR Codes, and Ensure Government Healthcare Compliance

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New Case Study from MadCap Software Examines How Compressus Inc. Has Streamlined Content Development and Publishing and Simplified Compliance by Replacing Two Legacy Tools with MadCap Flare

La Jolla, CA, USA – August 1, 2012 – MadCap Software, Inc., the leader in multi-channel content authoring and a showcase company for Microsoft (NASDAQ: MSFT) Visual Studio and Microsoft XPS, today announced that it has published a new case study on Compressus Inc. A leader in digital medical solutions software, Compressus is using MadCap Flare to create online Help and PDF print user manuals while realizing a four-fold reduction in project time. The full Compressus case study is available at: https://www.madcapsoftware.com/casestudy/Compressus.aspx.

Compressus delivers MEDxConnect software, the first solution that indexes, integrates and routes all relevant patient medical information to the healthcare professional in real time, thus dramatically improving physician efficiency, reducing enterprise costs and increasing patient safety. Recently the company replaced its legacy authoring tools one for print, one for online Help with MadCap Flare for single-source multi-channel publishing. Today, Compressus is using Flare to produce print manuals and online Help from the same project, ensure the consistency of content and provide the necessary backups to support compliance, and publish Quick Response (QR) codes for instant access to answers on the Web. Among key benefits Compressus has realized:

  • In the first three projects alone, content reuse and single-sourcing have cut project time from two months to one week.
  • Single-sourcing and one-button back-up facilitate annual compliance check-ups to address US mandates, such as the Health Insurance Portability and Accountability Act (HIPAA), international standards, and Compressus company best practices.
  • The ability to run multiple versions of Flare-based online Help supports the option to revert back to a previous product and documentation.
  • Easy creation of QR codes enables wider use of codes to help end users quickly reach the Web information they need.
  • Tight integration between Flare and MadCap Lingo translation management software will facilitate future translation and localization.
  • MadCap Platinum Support shortens learning curve for the MadCap Flare platform, providing a rapid gain in productivity and faster return on investment.

Flare Users at Compressus Share Their Experiences

"MadCap Flare has enabled the team to expedite updates in an accurate manner with the required backup and documentation, increasing productivity," observes Janine Broda, Compressus chief marketing officer. Looking ahead, she adds, "We envision providing end users with an online knowledge base with all of our documentation in a single location. MadCap Flare is a solution that can readily adjust with our future market requirements."

"The ease of documentation conversion is critical to our business," explains Laszlo Gasztonyi, Compressus chief technology officer. "MadCap has provided our technical documentation team with flexible tools and the ability to accurately manage our operations, including the support of the development, deployment and support activities of our products, while maintaining compliance with standards and regulations."

With 'Save Project', I click one button, and Flare creates a template from a completed work, which allows me to be instantly halfway to two-thirds done with the project," says Pam Coca, Compressus documentation manager. "I also love having the QR code as a snippet because it is the epitome of single-sourcing. If any of the support information changes, I just edit the snippet, and the content updates itself."

"Compressus is an innovator in delivering software that seamlessly integrates the diverse output of medical IT solutions to provide health professionals with a 360-degree view of their patients," said Anthony Olivier, MadCap founder and CEO. We are thrilled by Compressus' similar innovation in using our state-of-the-art MadCap Flare to publish QR codes that give these users convenient and immediate access to information they need on the Web. For our medical supply and healthcare customers, meeting strict US federal requirements, such as HIPAA, and international standards, such as those from the EU, are just as important as increasing productivity. By using our software, Compressus is a shining example of how companies can benefit from rapid gains in productivity, information continuity, and enhanced compliance to effectively address the complex documentation issues faced by the healthcare industry."

About Compressus Inc.

Established in 2000, Compressus Inc. (www.compressus.com) is a medical software company offering a proven interoperability and workflow platform to the rapidly growing healthcare IT market. Its MEDxConnect software is the first solution that indexes, integrates and routes all relevant patient medical information to the healthcare professional in real time, thus dramatically improving physician efficiency, reducing enterprise costs and increasing patient safety. The solutions workflow flexibility enables users to rapidly accommodate new environments, markets and regulations. The MEDxConnect products address the problems associated with integrating healthcare enterprises plagued by the challenges of workflow, and a lack of connectivity and interoperability between disparate islands of data in all specialties of medicine. The MEDxConnect System is a suite of offerings designed to manage the workflow of an imaging healthcare enterprise. It has the power to connect disparate HIS/RIS/PACS systems and provide automated interoperability to the enterprise and allows an organization with disparate multi- vendor systems function as one virtual enterprise.

About MadCap Software

MadCap Software, Inc. is a trusted resource for the thousands of companies around the globe that rely on its solutions for single-source multi-channel authoring and publishing, multimedia, and translation management. Whether delivering technical, policy, medical, marketing, business, or human resources content, MadCap’s products are used to create corporate intranets, Help systems, policy and procedure manuals, video tutorials, knowledge bases, eBooks, user guides, and more to any format, including high-end print, online, desktop or mobile. MadCap services include product training, consulting services, translation and localization, and an advanced developer certification program. Headquartered in La Jolla, California, MadCap Software is home to some of the most experienced software architects and product experts in the content development industry.

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Rebecca Hurst
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