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Avtec Chooses MadTranslations Service to Deliver Localized Software and Documentation for its International Customers

Avtec and MadTranslations Logos

Use of MadTranslations Has Cut Avtec's Translation Costs by Roughly 40% with Translation Memory Management

La Jolla, CA and Lexington, SC — November 20, 2013 — Avtec, Inc., leading provider of pure Internet Protocol (IP) dispatch console solutions, is using MadTranslations, Inc., a subsidiary of MadCap Software, as its provider of translation and localization services. Since spring 2013, Avtec has used MadTranslations to translate its online Help, product documentation, software user interfaces (UIs) and more, to support its clients in Mexico, South America, and Canada. The company currently delivers its translated software in Spanish, Brazilian Portuguese, and French. Already, Avtec has cut its translation costs by roughly 40% by taking advantage of MadCap’s deep understanding of the content authoring and translation process along with use of translation memory management provided by MadTranslations.

For years, Avtec has used MadCap Flare single-source publishing software to produce its online Help and product documentation. Additionally, the company has taken advantage of MadCap Capture for image editing and MadCap Mimic to create interactive training videos. Looking to advance its global reach and support, the company sought a way to effectively address the language requirements for customers and partners in different countries. Based on its success with Flare and other MadCap products for technical communications, Avtec enlisted MadTranslations as its trusted provider for translation and localization.

We had to internationalize our product before localizing it. We also understood the importance of fostering a strategic partnership to effectively support the reach of these efforts. Due to our solid and reliable relationship with MadCap for years, it was a no brainer to set forth on this new project with its subsidiary, MadTransations

Tracy Stone | Manager of Technical Communications, Avtec

Ms. Stone added, “Working with MadTranslations, we have beat every estimated project date with impressive accuracy, responsiveness, and advice on terminology for different locales. MadTranslations has consistently provided us with high quality translation and localization, responsive service, competitive pricing, and an understanding of our authoring environment.”

“As a premier provider of solutions for dispatchers across a variety of industries, Avtec has built its success on delivering the information people need, when they need it,” said Anthony Olivier, MadCap founder and CEO. “Avtec has already set a gold standard for creating an intuitive user experience with Flare, Capture and Mimic. We are thrilled by the company’s success in using MadTranslations as its strategic resource for expanding on this first-class experience by delivering software and solutions that meet the language requirements of its international customers.”

About MadTranslations

As a leading provider of technical translation and localization services, companies around the globe rely on MadTranslations for translated and localized content that is functionally, linguistically, and culturally flawless. Our quality management process ensures we deliver technically accurate translations and localization solutions to help companies succeed in international markets. Our unique understanding of the technical authoring industry, combined with the highest commitment to customer satisfaction and value, ensures every stage of the project lifecycle meets the highest quality standards. Our tools leverage previously translated text to reduce the time and cost of translating new projects and rely on stored terminology to ensure consistency across every client project. For more information, visit https://www.madcapsoftware.com/services/translation/.

About Avtec

Avtec, Inc. provides pure Internet Protocol (IP) dispatch console solutions for the transportation, public safety, utility, business, and government markets. For more than 30 years, customers have chosen Avtec’s award-winning technology for their mission-critical dispatch centers. There are thousands of Scoutâ„¢ Voice over Internet protocol (VoIP) consoles installed worldwide. For more information, visit www.avtecinc.com.

About MadCap Software

MadCap Software is a trusted resource for thousands of companies around the globe for single-source, multi-channel authoring and publishing solutions designed to streamline the process of developing and delivering training content, learning and development programs, technical documentation, online Help, knowledge bases, and more. From authoring, publishing and translation, to cloud-based content management system, to contribution and review in the cloud, you can streamline content delivery and manage the entire content development lifecycle with MadCap Software. MadCap Software’s services include product training, consulting services, translation and localization, and an advanced developer certification program. Headquartered in San Diego, California, with offices in Austin, TX, MadCap Software is home to some of the most experienced software architects and product experts in the content development industry.

PR Contact:
Rebecca Hurst
Kinetic.PR for MadCap Software

MadCap Software, the MadCap Software logo, and MadCap Flare are trademarks or registered trademarks of MadCap Software, Inc., in the United States and/or other countries.