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Technical Communities and MadCap Software Sign Government Services Partnership

Offering government users greater access and savings on technical communication software

SAN BRUNO, CA and LA JOLLA, CA, MARCH 20, 2012 – Technical Communities, Inc., the company that technical organizations rely on for proven government contracting, marketing and sales solutions, today announced a new government services partnership agreement with MadCap Software, Inc., the leader in multi-channel content authoring and a showcase company for Microsoft (NASDAQ: MSFT) Visual Studio and Microsoft XPS.

The agreement authorizes Technical Communities to distribute MadCap's powerful XML-based software:

  • Flare – MadCap's flagship product for creating, managing and publishing print, desktop, Web and mobile documentation
  • Contributor – to simplify content review and contribution to documentation
  • Analyzer – for analyzing, reporting and improving project content to increase efficiency and consistency
  • Feedback – to improve content with live user feedback, monitoring and reporting for both Web-based and desktop documentation
  • Lingo – to eliminate the risk of losing valuable content and formatting between authoring and translation with Translation Memory eXchange (TMX) support
  • Mimic – for creating fully interactive demos, tutorials and software simulations
  • Capture – to capture, edit and enhance images from a computer screen
  • MadPak – the must-have suite that includes six fully integrated tools: Flare, Contributor, Analyzer, Lingo, Mimic and Capture

More product information is available at www.madcapsoftware.com/resources/government.aspx.

"Today, many US government offices and agencies are reaping the benefits of our MadCap technical communications suite to enhance the quality and consistency of their continuity books and standard operating procedure manuals-whether in print, the Web, desktops or mobile devices-while also streamlining their content delivery process," said Anthony Olivier, CEO of MadCap Software, Inc. "We are excited to expand our government support through our partnership with Technical Communities, which regularly serves 1,400-plus US government, military and prime contractor organizations and has earned some of the highest ratings from the US General Services Administration. Together, we can offer government customers a winning combination of state-of-the-art software and first-class service."

"Technical Communities is excited to offer the federal government a comprehensive help authoring and technical communication software solution," said Peter Ostrow, President and CEO of Technical Communities. "We are confident in our ability to help MadCap Software achieve greater reach into government purchasing organizations."

MadCap Software products are under General Services Administration (GSA) Multiple Award Schedules (MAS) managed by Technical Communities, which will provide content, transaction, marketing, sales support, and reporting services around them. Technical Communities also will provide presentation and order processing through the GSA's e-commerce web site, www.gsaadvantage.gov, and the company's online marketplaces, www.gsamart.com and www.testmart.com.

About Technical Communities

Companies who sell to the government rely on Technical Communities for proven contracting, marketing and sales solutions. The company, with offices in the California's Silicon Valley and the Washington, DC corridor, is owner and operator of marketplaces www.gsamart.com, www.testmart.com, and government business and procurement content network including www.govcontractsmagazine.com. For more information, visit www.technicalcommunities.com.

About MadCap Software

MadCap Software is a trusted resource for thousands of companies around the globe for single-source, multi-channel authoring and publishing solutions designed to streamline the process of developing and delivering training content, learning and development programs, technical documentation, online Help, knowledge bases, and more. From authoring, publishing and translation, to cloud-based content management system, to contribution and review in the cloud, you can streamline content delivery and manage the entire content development lifecycle with MadCap Software. MadCap Software’s services include product training, consulting services, translation and localization, and an advanced developer certification program. Headquartered in San Diego, California, with offices in Austin, TX, MadCap Software is home to some of the most experienced software architects and product experts in the content development industry.

PR Contact:
Rebecca Hurst
Kinetic.PR for MadCap Software

MadCap Software, the MadCap Software logo, and MadCap Flare, are trademarks or registered trademarks of MadCap Software, Inc., in the United States and/or other countries.