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Stichting NCO Arnhem & Nationaal Noodnet Foundation Partners with MadCap Software to Foster Students’ Collaboration, Creativity and Speed in Delivering Business Continuity Proposals

La Jolla, CA and Arnhem, Netherlands — November 8, 2017 — The Stichting NCO Arnhem & Nationaal Noodnet Foundation is partnering with MadCap Software to assist students participating in a collaborative educational program focused on crisis management and business continuity. Through the MadCap Scholar Program, teams of students in the Business Continuity Experience Program (BCEP) will gain experience in publishing business continuity proposals using MadCap Flare, the most advanced technical authoring and publishing solution on the market.

The BCEP takes place in the last remaining nuclear bunker of the PTT/KPN in the Netherlands, which now serves as a museum and historical center, as well as an operational time capsule. The location provides a nontraditional setting for the program, where students with a security background can engage in an immersive curriculum. There, teams of four to six people work together to write a full business continuity proposal for creating systems of prevention and recovery to address potential threats to an organization.

Previously, students used Adobe® FrameMaker® to centralize and publish their proposals as part of the coursework. Looking to move to a modern authoring and publishing solution, the foundation’s board of directors and teachers decided to partner with MadCap Software to make MadCap Flare the core software for all educational materials and student exercises.

As a first step, the organization conducted a pilot in which one team used MadCap Flare to develop its proposal while three other teams created theirs with Adobe® FrameMaker®. The MadCap Flare users prepared themselves by downloading a demonstration version and following several online training videos before coming to the bunker. Then, using MadCap Flare, they were able to complete their business continuity proposals in just 60% of the time normally required. Based on the success of the pilot, MadCap Flare is being installed in all of the workstations in the bunker.

The students’ results with MadCap Flare were stunning and looked so promising, I felt confident in suggesting that we completely switch to MadCap’s software for the BCEP. Despite initial fears of students facing a steep learning curve, they were quickly dismissed when we saw how the students took advantage of the speed and versatility of Flare to produce their proposals. We look forward to enabling all of our students to gain experience with Flare and MadCap’s full suite of software in producing their business continuity proposals.

Rene van der Velde | Chairman,  Stichting NCO Arnhem & Nationaal Noodnet

“The Stichting NCO Arnhem & Nationaal Noodnet Foundation has created a unique and innovative educational program with the BCEP–combining a historical reminder of disaster recovery with its nuclear bunker location with state-of-the-art approaches to business continuity planning,” said Anthony Olivier, MadCap founder and CEO. “We are honored to partner with the foundation in fostering BCEP students’ collaboration with MadCap Flare and our MadPak technical communications suite. It extends our commitment to empowering students worldwide with the modern authoring and publishing skills that will give them a competitive edge in their careers.”

About MadCap Scholar Program

The MadCap Scholar Program offers special pricing and discounts on MadCap Software’s state-of-the-art authoring, content development and technical documentation software to help students, educators and universities gain access to industry-standard solutions that support technical communication, learning & development, instructional design and content strategy best practices. They include the ability to outfit labs with MadCap Software applications; training, including the MAD Certification test for teachers and professors; and discounts on software for current students. For more detail, visit https://www.madcapsoftware.com/education/scholar-program.aspx.

About Stichting NCO Arnhem & Nationaal Noodnet Foundation

The Stichting NCO Arnhem & Nationaal Noodnet Foundation is an initiative to preserve one of the last remaining nuclear bunkers of PTT/KPN in the Netherlands, maintaining the cultural history of the bunker and the knowledge of crisis communication. The Business Continuity Experience Program, organized by the foundation, gives students the chance to engage in crisis management and business continuity lessons from a unique setting. To learn more, visit https://www.atoombunker.nl//, or email atoombunker@kpnmail.nl.

About MadCap Software

MadCap Software is a trusted resource for thousands of companies around the globe for single-source, multi-channel authoring and publishing solutions designed to streamline the process of developing and delivering training content, learning and development programs, technical documentation, online Help, knowledge bases, and more. From authoring, publishing and translation, to cloud-based content management system, to contribution and review in the cloud, you can streamline content delivery and manage the entire content development lifecycle with MadCap Software. MadCap Software’s services include product training, consulting services, translation and localization, and an advanced developer certification program. Headquartered in San Diego, California, with offices in Austin, TX, MadCap Software is home to some of the most experienced software architects and product experts in the content development industry.

PR Contact:
Rebecca Hurst
Kinetic.PR for MadCap Software

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