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Leading Provider of Customized Software Solutions Uses MadCap Flare to Synchronize Three Online Help Systems and Print Manual with New Software Releases

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New Case Study from MadCap Software Examines How Single-Sourcing and Microsoft TFS Integration for Version Control Enables SEP to Deliver Three Online Help Systems and a PDF Manual from One Central Flare-based Project

La Jolla, CA, USA – April 2, 2012 – MadCap Software, Inc., the leader in multi-channel content authoring and a showcase company for Microsoft (NASDAQ: MSFT) Visual Studio and Microsoft XPS, today announced that it has published a new case study on Software Engineering Professionals (SEP). By taking advantage of single-sourcing in MadCap Flare and integration with Microsoft Team Foundation Server (TFS) for version control, the company is able synchronize the delivery of three online Help systems and a PDF print manual with its software releases.

SEP has more than two decades of success in developing custom software solutions to address the business and technology challenges of its clients. For one client, a large aerospace company, the solution includes a website that supports users with different levels of site access. Today, SEP relies on MadCap Flare to create and publish easy-to-navigate, context-sensitive WebHelp and print manuals for these users, all from the same Flare project.

  • Single-sourcing enables three WebHelp versions and a PDF of the manual to be published from the same Flare project.
  • Context-sensitive, searchable content created in Flare makes it easy for users to find the information they need.
  • Templates and separation of content from style facilitate the delivery of WebHelp customized for three websites, complete with different logos and color schemes.
  • Microsoft Word integration allows engineers to contribute Help content using software they know.
  • Version control through integration with Microsoft TFS allows on the fly WebHelp updates that are synchronized with new software releases.

The full SEP case study is available at:
www.madcapsoftware.com/casestudy/SEP.aspx.

"With the single-sourcing in Flare, it just takes a click of the button to select the different targets where we want to publish our content, whether it's to a WebHelp page or a PDF," said Julie Ohri, SEP software engineer. "It basically has been a night and day experience since we moved to Flare for our WebHelp and print manual —both internally and for our client's many different users."

"As a leading provider of customized software solutions, SEP understands the importance of delivering content that is not only timely, but also provides users with content that is relevant, easy to access, and available in their format of choice," said Anthony Olivier, MadCap founder and CEO. "We are excited by SEP's success in taking advantage of Flare's cutting-edge single-sourcing and Microsoft TFS integration for efficiently publishing Help content to multiple channels in lock step with software releases as they go live."

About SEP

Founded by engineers in 1988, Software Engineering Professionals (SEP) is a project-based developer of software systems and products for business, data, and safety critical applications. SEP offers full lifecycle software solutions to clients in the medical, aerospace, healthcare, energy and national defense markets. For more information, visit www.sep.com.

About MadCap Software

MadCap Software, Inc. is a trusted resource for the thousands of companies around the globe that rely on its solutions for single-source multi-channel authoring and publishing, multimedia, and translation management. Whether delivering technical, policy, medical, marketing, business, or human resources content, MadCap’s products are used to create corporate intranets, Help systems, policy and procedure manuals, video tutorials, knowledge bases, eBooks, user guides, and more to any format, including high-end print, online, desktop or mobile. MadCap services include product training, consulting services, translation and localization, and an advanced developer certification program. Headquartered in La Jolla, California, MadCap Software is home to some of the most experienced software architects and product experts in the content development industry.

PR Contact:
Rebecca Hurst
Kinetic.PR for MadCap Software
rebecca@kineticprllc.com
650-679-9282


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