Get to Know Our Products
Industry leading solutions designed to streamline the creation of technical documentation and learning & development programs – all while maximizing content reuse and leveraging multi-channel publishing from a single source.
What’s Included
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Topic-based and Micro Content Authoring |
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Multi-channel Publishing |
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Built-in Project Templates for eLearning, Technical Documentation and More |
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Robust Content Import |
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Screen Capture and Image Editing |
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Interactive Demos, Videos, Tutorials and Software Simulations |
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Lightweight Cloud-based Editor for Subject Matter Expert Contribution and Review |
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Hosting and Site Management |
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Publishing Server and URL Management |
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Real-Time Actionable Usage Analytics and Reporting |
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Publish Secure Private Output with Password Protected User Access |
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Project and Task Management |
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Team/User Management with Notifications via Email, the Notification Center or Slack |
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Publish to Salesforce® |
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Publish to Zendesk® |
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Publish to ServiceNow® |
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Translation and Localization |
Our Most Popular Solution
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Additional MadCap Software Plugin Required |
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Additional MadCap Software Plugin Required |
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Additional MadCap Software Plugin Required |
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MadCap Lingo Required |
What’s Included
Our Most Popular Solution
|
Topic-based and Micro Content Authoring 
|
|
Multi-channel Publishing
|
|
Built-in Project Templates for eLearning, Technical Documentation and More
|
|
Topic-based and Micro Content Authoring
|
|
Robust Content Import
|
|
Screen Capture and Image Editing
|
|
Interactive Demos, Videos, Tutorials and Software Simulations
|
|
Lightweight Cloud-based Editor for Subject Matter Expert Contribution and Review
|
|
Hosting and Site Management
|
|
Publishing Server and URL Management
|
|
Real-Time Actionable Usage Analytics and Reporting
|
|
Publish Secure Private Output with Password Protected User Access
|
|
Project and Task Management
|
|
Team/User Management with Notifications via Email, the Notification Center or Slack
|
|
Publish to Salesforce®
|
|
Publish to Zendesk®
|
|
Publish to ServiceNow®
|
|
Translation and Localization
|
|
Topic-based and Micro Content Authoring
|
|
Multi-channel Publishing
|
|
Built-in Project Templates for eLearning, Technical Documentation and More
|
|
Robust Content Import
|
|
Screen Capture and Image Editing
|
|
Interactive Demos, Videos, Tutorials and Software Simulations
|
|
Publish to Salesforce® Additional MadCap Software Product Required |
|
Publish to Zendesk® Additional MadCap Software Product Required |
|
Publish to ServiceNow® Additional MadCap Software Product Required |
|
Translation and Localization Additional MadCap Software Product Required |
|
Lightweight Cloud-based Editor for Subject Matter Expert Contribution and Review 
|
|
Hosting and Site Management
|
|
Publishing Server and URL Management
|
|
Real-Time Actionable Usage Analytics and Reporting
|
|
Publish Secure Private Output with Password Protected User Access
|
|
Project and Task Management
|
|
Team/User Management with Notifications via Email, the Notification Center or Slack
|
|
Publish to Salesforce® Additional MadCap Software Product Required |
|
Publish to Zendesk® Additional MadCap Software Product Required |
|
Publish to ServiceNow® Additional MadCap Software Product Required |
|
Translation and Localization Additional MadCap Software Product Required |
On-Premises and Cloud Workflow
MadCap Software solutions provide the best of both On-Premises and Cloud-based technology for a fully integrated and streamlined workflow for creating, managing and delivering content.
On-Premises Authoring Advantages
- Always connected — no dependency on internet connectivity allows for uninterrupted productivity
- Authoring efficiency and amount of content not limited to connection speed or 3rd party servers
- Complete corporate compliance, content sensitivity and security (all content and files are secured internally within your organization)
- Content can be hosted and published to any repository or servers of your choice
Cloud Hosting and Publishing Advantages
- Removes all IT resource dependencies and eliminates the need for additional hardware investment in publishing/hosting servers
- Integrated hosting, source control, project and task management eliminates need for additional 3rd party tools
- Built-in actionable usage analytics and reporting for continuous content improvement
- Streamlined subject matter expert contribution & review workflow in the cloud
- Automated build publishing and scheduling
- Integrated and self-management of multiple domains, websites and URLs
- Complete control over hosted content accessibility (content can be set to public or private with login credentials required)
Additional Supporting Products
MadCap Connect for Salesforce®
Publish Content Directly to Salesforce® with the MadCap Connect Plugin
Learn More
MadCap Connect for Zendesk®
Publish Content Directly to Zendesk® with the MadCap Connect Plugin
Learn More
MadCap Connect for ServiceNow ®
Publish Content Directly to ServiceNow® with the MadCap Connect Plugin
Learn More
MadCap Software
Product Overview
Cutting-edge software solutions designed to support the entire content development lifecycle, backed by world-class service and technical support.
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