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Industry leading solutions designed to streamline the creation of technical documentation and learning & development programs – all while maximizing content reuse and leveraging multi-channel publishing from a single source.

On-Premises Authoring and Publishing

MadCap Flare

Authoring and Publishing for Technical Documentation and Learning & Development

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Cloud-Based Content Management

MadCap Central

Cloud-based Editing, Publishing, Project and Content Management

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What’s Included

MadCap AMS

MadCap Flare

MadCap Central

Topic-based and Micro Content Authoring

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Multi-channel Publishing

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Built-in Project Templates

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Robust Content Import

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Screen Capture and Image Editing

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Interactive Demos, Videos, Tutorials and Software Simulations

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Lightweight Cloud-based Editor for Subject Matter Expert Contribution and Review

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Hosting and Site Management

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Publishing Server and URL Management

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Real-Time Actionable Usage Analytics and Reporting

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Publish Secure Private Output with Password Protected User Access

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Project and Task Management

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Team/User Management with Notifications via Email, the Notification Center or Slack

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Publish to Salesforce®

Additional MadCap Software Plugins Required

Publish to Zendesk®

Additional MadCap Software Plugins Required

Publish to ServiceNow®

Additional MadCap Software Plugins Required

Translation and Localization

Additional MadCap Software Plugins Required

Cloud Storage

10 GB

What’s Included?

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MadCap Flare

Topic-based and Micro Content Authoring

green check icon

Multi-channel Publishing

green check icon

Built-in Project Templates

green check icon

Robust Content Import

green check icon

Screen Capture and Image Editing

green check icon

Interactive Demos, Videos, Tutorials and Software Simulations

green check icon

Lightweight Cloud-based Editor for Subject Matter Expert Contribution and Review

Hosting and Site Management

Publishing Server and URL Management

Real-Time Actionable Usage Analytics and Reporting

Publish Secure Private Output with Password Protected User Access

Project and Task Management

Team/User Management with Notifications via Email, the Notification Center or Slack

Publish to Salesforce®

Additional MadCap Software Plugins Required

Publish to Zendesk®

Additional MadCap Software Plugins Required

Publish to ServiceNow®

Additional MadCap Software Plugins Required

Translation and Localization

Additional MadCap Software Plugins Required

Cloud Storage

Learn More

MadCap Central

Topic-based and Micro Content Authoring

Multi-channel Publishing

Built-in Project Templates

Robust Content Import

Screen Capture and Image Editing

Interactive Demos, Videos, Tutorials and Software Simulations

Lightweight Cloud-based Editor for Subject Matter Expert Contribution and Review

dark blue check icon

Hosting and Site Management

dark blue check icon

Publishing Server and URL Management

dark blue check icon

Real-Time Actionable Usage Analytics and Reporting

dark blue check icon

Publish Secure Private Output with Password Protected User Access

dark blue check icon

Project and Task Management

dark blue check icon

Team/User Management with Notifications via Email, the Notification Center or Slack

dark blue check icon

Publish to Salesforce®

Publish to Zendesk®

Publish to ServiceNow®

Translation and Localization

Cloud Storage

10 GB

Learn More

On-Premises and Cloud Workflow

MadCap Software solutions provide the best of both On-Premises and Cloud-based technology for a fully integrated and streamlined workflow for creating, managing and delivering content.

MadCap AMS Workflow Illustration

On-Premises Authoring Advantages

  • Always connected — no dependency on internet connectivity allows for uninterrupted productivity
  • Authoring efficiency and amount of content not limited to connection speed or 3rd party servers
  • Complete corporate compliance, content sensitivity and security (all content and files are secured internally within your organization)
  • Content can be hosted and published to any repository or servers of your choice

Cloud Hosting and Publishing Advantages

  • Removes all IT resource dependencies and eliminates the need for additional hardware investment in publishing/hosting servers
  • Integrated hosting, source control, project and task management eliminates need for additional 3rd party tools
  • Built-in actionable usage analytics and reporting for continuous content improvement
  • Streamlined subject matter expert contribution & review workflow in the cloud
  • Automated build publishing and scheduling
  • Integrated and self-management of multiple domains, websites and URLs
  • Complete control over hosted content accessibility (content can be set to public or private with login credentials required)

Additional Supporting Products

MadCap Contributor

On-Premises Subject Matter Expert Contribution and Review

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MadCap Lingo

Translation and Localization

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MadCap Mimic

Interactive Demos, Videos, Tutorials and Software Simulations

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MadCap Capture

Screen Capture and Image Editing

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MadCap Connect for Salesforce®

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MadCap Connect for Zendesk®

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MadCap Connect for ServiceNow®

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MadCap Software
Product Overview

Cutting-edge software solutions designed to support the entire content development lifecycle, backed by world-class service and technical support.

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