MadCap
Authoring and Management System
Learn more about our solutions.
Industry leading solutions designed to streamline the creation of technical documentation and learning & development programs – all while maximizing content reuse and leveraging multi-channel publishing from a single source.
Our Complete Solution
MadCap AMS
A Complete Solution Supporting the Entire Content Development Lifecycle
(Includes MadCap Flare, MadCap Central and More)
On-Premises Authouring and Publishing
MadCap Flare
Authoring and Publishing for Technical Documentation and Learning & Development
Cloud-Based Content Management
MadCap Central
Cloud-based Editing, Publishing, Project and Content Management
MadCap Flare Required
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What’s Included |
MadCap AMS |
MadCap Flare |
MadCap Central |
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Topic-based and Micro Content Authoring |
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Multi-channel Publishing |
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Built-in Project Templates |
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Robust Content Import |
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Screen Capture and Image Editing |
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Interactive Demos, Videos, Tutorials and Software Simulations |
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Lightweight Cloud-based Editor for Subject Matter Expert Contribution and Review |
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Hosting and Site Management |
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Publishing Server and URL Management |
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Real-Time Actionable Usage Analytics and Reporting |
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Publish Secure Private Output with Password Protected User Access |
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Project and Task Management |
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Team/User Management with Notifications via Email, the Notification Center or Slack |
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Publish to Salesforce® |
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Additional MadCap Software Plugins Required |
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Publish to Zendesk® |
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Additional MadCap Software Plugins Required |
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Publish to ServiceNow® |
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Additional MadCap Software Plugins Required |
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Translation and Localization |
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Additional MadCap Software Plugins Required |
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Cloud Storage |
30 GB |
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10 GB |
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What’s Included?
MadCap AMS
Topic-based and Micro Content Authoring
Multi-channel Publishing
Built-in Project Templates
Robust Content Import
Screen Capture and Image Editing
Interactive Demos, Videos, Tutorials and Software Simulations
Lightweight Cloud-based Editor for Subject Matter Expert Contribution and Review
Hosting and Site Management
Publishing Server and URL Management
Real-Time Actionable Usage Analytics and Reporting
Publish Secure Private Output with Password Protected User Access
Project and Task Management
Team/User Management with Notifications via Email, the Notification Center or Slack
Publish to Salesforce®
Publish to Zendesk®
Publish to ServiceNow®
Translation and Localization
Cloud Storage
30 GB
MadCap Flare
Topic-based and Micro Content Authoring
Multi-channel Publishing
Built-in Project Templates
Robust Content Import
Screen Capture and Image Editing
Interactive Demos, Videos, Tutorials and Software Simulations
Lightweight Cloud-based Editor for Subject Matter Expert Contribution and Review
Hosting and Site Management
Publishing Server and URL Management
Real-Time Actionable Usage Analytics and Reporting
Publish Secure Private Output with Password Protected User Access
Project and Task Management
Team/User Management with Notifications via Email, the Notification Center or Slack
Publish to Salesforce®
Additional MadCap Software Plugins Required
Publish to Zendesk®
Additional MadCap Software Plugins Required
Publish to ServiceNow®
Additional MadCap Software Plugins Required
Translation and Localization
Additional MadCap Software Plugins Required
Cloud Storage
MadCap Central
Topic-based and Micro Content Authoring
Multi-channel Publishing
Built-in Project Templates
Robust Content Import
Screen Capture and Image Editing
Interactive Demos, Videos, Tutorials and Software Simulations
Lightweight Cloud-based Editor for Subject Matter Expert Contribution and Review
Hosting and Site Management
Publishing Server and URL Management
Real-Time Actionable Usage Analytics and Reporting
Publish Secure Private Output with Password Protected User Access
Project and Task Management
Team/User Management with Notifications via Email, the Notification Center or Slack
Publish to Salesforce®
Publish to Zendesk®
Publish to ServiceNow®
Translation and Localization
Cloud Storage
10 GB
On-Premises and Cloud Workflow
MadCap Software solutions provide the best of both On-Premises and Cloud-based technology for a fully integrated and streamlined workflow for creating, managing and delivering content.
On-Premises Authoring Advantages
- Always connected — no dependency on internet connectivity allows for uninterrupted productivity
- Authoring efficiency and amount of content not limited to connection speed or 3rd party servers
- Complete corporate compliance, content sensitivity and security (all content and files are secured internally within your organization)
- Content can be hosted and published to any repository or servers of your choice
Cloud Hosting and Publishing Advantages
- Removes all IT resource dependencies and eliminates the need for additional hardware investment in publishing/hosting servers
- Integrated hosting, source control, project and task management eliminates need for additional 3rd party tools
- Built-in actionable usage analytics and reporting for continuous content improvement
- Streamlined subject matter expert contribution & review workflow in the cloud
- Automated build publishing and scheduling
- Integrated and self-management of multiple domains, websites and URLs
- Complete control over hosted content accessibility (content can be set to public or private with login credentials required)
Additional Supporting Products
MadCap Software
Product Overview
Cutting-edge software solutions designed to support the entire content development lifecycle, backed by world-class service and technical support.
