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Knowledge Base
Cutting-edge technical authoring and publishing for today’s technical writers and content developers.
Whether you need to create technical documentation for online Help, software and API documentation, policy & procedure manuals, illustrated parts catalogs or maintenance manuals, knowledge bases or user guides, MadCap Flare is powerful software for technical documentation that allows you to create, manage and publish content to a variety of formats, including print, online, desktop and mobile.
Intelligent Content Authoring and Publishing
Maximize content re-use and publish content to multiple outputs with Flare’s advanced authoring capabilities. Ease of use combined with unmatched versatility makes Flare a powerful authoring and publishing engine for any documentation team.
“Single-source authoring is for anybody who wants to work less and produce more.”
Paul Stoecklein
Documentation Manager | MadCap Software
A Modern UI Complete with a Patented XML Editor for Advanced Content Authoring
Flare’s modern user interface comes packed with features, including a patented XML Editor. A completely customizable interface makes authoring personalized and efficient.
Ribbon Toolbar for Easy Access to Common Tasks
The toolbar makes it easy to access and view common tasks. You can also create your own customized quick access toolbar and keyboard shortcuts.
Content Explorer
One of the most-used elements in the Flare interface, the Content Explorer is used to hold all of the content-related items in your project.
Project Organizer
Another frequently used element in the Flare interface, the Project Organizer is used to hold all of the project-related items in your project.
Visual Editor with Structure Bars
Author content using the built-in “What-You-See-Is-What-You-Get” (WYSIWYG) XML Editor, with print, web, tablet and mobile layout modes. Additionally, the patented Structure Bar technology allows you to easily manipulate and see a visual representation of your content structure without having to view the underlying XML.
Real-Time Split View Editor with XML Code View
A synchronized spilt view shows both the XML Editor and the Text Editor in real time, with horizontal and vertical orientation options, auto complete and code validation with syntax coloring.
Dock Any Window Pane for Quick Access
The Styles window pane, for instance, displays style classes and identifiers (IDs) contained in the stylesheets that are associated with the current content file. Window panes can be docked, floated or hidden.
Topic-based Authoring to Manage and Assemble Content
Topic-based authoring is a modular content creation approach that supports XML content reuse, content management, and makes the dynamic assembly of personalized information possible.
Save time and money by creating intelligent, topic-based content that can be customized and used to create different variations of outputs for different audiences and users, such as:
- Beginner and Advanced Guides
- Policy and Procedure Manuals (based on city, region or country)
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Employee Handbooks (Exempt and Non-Exempt, Full-Time and
Part-Time) - Administrative and Programmer Guides
- Getting Started and Quick Start Guides
PDF Summary Guide
Why MadCap Flare?
A complete solution for technical communicators, content developers,
and information architects, MadCap Flare offers advanced features to maximize authoring efficiency, content management, and content reuse.
Advanced Multi-channel Publishing with Responsive HTML5 Output and More
Ensure your content is accessible to your end users, wherever
they are, and however they prefer to consume your content.
Supported Formats
Publish your content to popular formats including HTML5, PDF, Microsoft® Word, Clean XHTML, EPUB, DITA and Eclipse Help; as well as legacy output types such as WebHelp and FrameMaker®.
Fully Responsive Websites
Flare utilizes responsive web design that automatically adjusts the display of your content depending on the device.
User-Friendly Web Design
Create stunning HTML5 web content that is user-friendly, easy to navigate and visually impressive for your end users.
Page Layout Support for High-end Print
Flare offers advanced capabilities for high-end print publishing needs, including CMYK support, OpenType Fonts, vector graphic support and more.
Repurpose Content Anywhere
Repurpose and publish content to other platforms such as Salesforce using the Salesforce Connect plugin and Clean
XHTML output.
Adaptable Platform for a Rich Variety of Content and Document Types
Flare’s publishing versatility is unmatched: Content developers, from technical writers and documentation managers to eLearning specialists and instructional designers, can create and manage a rich variety of content from a single application.
Employee Handbooks and Policies & Procedures Manuals
Online Help, Documentation and User Assistance
Medical, Regulatory and Compliance Documents
Training Manuals and eLearning Guides
API and SDK Documentation
Knowledge Bases and Corporate Intranets
User Guides, Installation Guides and Quick Start Guides
Support and Troubleshooting Documentation
Administrative, Programmer and Internal Development Documentation
Proposals, Contracts, Reports and Audits
Marketing and Corporate Communication Documentation
Illustrated Parts Catalogs and Maintenance Manuals
Robust Import Capabilities to Leverage Existing Content
Flare makes it easy to import a wide range of file types into your new XML-based authoring environment. Migrate legacy content with easy import of Microsoft® Word, Adobe® RoboHelp® and FrameMaker®, DITA, Author-It®, XHTML, HTML, CHM, and many more. Import content from other applications directly into Flare.
Import content from other applications directly into Flare.
Easy Microsoft® Word Import:
Import Word documents using the Import Wizard and break content into topics using, for instance, text that is styled as Heading 1 to get your Flare project organized quickly and easily.
Enhanced FrameMaker® import support, including:
- Master Pages automatically converted to Page Layouts
- Import FrameMaker® images with call-outs
- Proprietary FrameMaker® Equations automatically converted to MathML on import
Author-it® Converter for MadCap Flare:
An XML conversion tool that will use the published XML output from Author-it® and convert it to a MadCap Flare project while maintaining all project and source files.
For detailed instructions and to download the Author-it® Converter Utility, visit our Redistributable Downloads.
DITA Importing:
DITA is an XML-based markup language with its own schema
for authoring, producing, and delivering technical information. For a detailed comparison of Flare vs DITA, visit our comparison guide.
Make the Switch
Import Guides, Case Studies and More
Find more information on switching from RoboHelp®, FrameMaker®, Microsoft® Word, DITA, Confluence, Author-it and more.
Visit the Resource Center
Built-in Project Templates to Create Professional Print, Online and Mobile
Content in Minutes
With 20 pre-installed project templates – and a growing library of new modern responsive top navigation templates – you can publish gorgeous web and print-based outputs in minutes. Create stunning, professionally designed print brochures and books, online Help systems, knowledge bases, support sites, eBooks, and more without the need for any additional CSS development or creative resources.
Multi-language Authoring, Translation and Publishing, Including Bi-directional Support
Deliver documentation to your global users with Flare, with support for multi-language authoring, translation and publishing. Flare supports Unicode language characters, double-byte Asian languages and Eastern European languages, as well as bi-directional language authoring and publishing including Hebrew, Arabic and Persian.
Advanced single-sourcing features make translation more seamless in Flare, with easy access to content, snippets, variables and more. Integration with MadCap Lingo provides unparalleled support for the translation and localization process.
Multilingual web and print publishing from a single project
The multilingual publishing feature allows for multiple languages to be published in a single output for both print and online content.
Controlled Language/Simplified Technical English support
Through integration with Acrolinx and Etteplan | Tedopres HyperSTE, Flare allows authors to use a standardized vocabulary and style to improve consistency, eliminate ambiguity and reduce complexity. Ensure compliance with corporate terminology and style guide rules using an advanced interactive checker and quality measurement features.
Fully-integrated translation workflow with MadCap Lingo
- Seamless transfer of content between Flare and MadCap Lingo using Project Packager
- Use MadCap Lingo to translate content or package content for translation
- Gain visibility with reports such as word and segment count, exact matches already in translation memory, content requiring translation and more
Plus: Language and business services with MadTranslations
- Complete end-to-end authoring, consulting, translation and publishing services
- Tools and expertise in maximizing content re-use, from initial authoring stage through final translation stage
Streamlined Team Collaboration, Including Contribution and Review in the Cloud
With a streamlined approach to team collaboration, Flare provides workflows designed to make your content development smooth
and efficient.
Cloud-Based Contribution and Review with MadCap Central
Allow anyone in your organization to contribute and review Flare content using MadCap Central’s cloud-based editor. Subject matter experts, authors and other non-Flare users can easily create and review content using an integrated cloud-based workflow.
Benefits of this review workflow include:
Cloud-based Editor
Subject matter experts do not need to download and install any software. The contribution and review workflow is simple, completely integrated and takes place in the cloud.
Concurrent Multi-User Authoring and Review
Multiple SMEs, authors and non-Flare users can contribute, make changes and add comments to the same topic or snippet simultaneously.
Easy-to-Use Interface
The lightweight editor offers a streamlined interface, and SMEs only see options and features that are relevant to the contribution and review process.
Team Collaboration
Collaborate with SMEs (and other authors) by viewing and working with the same Flare content and projects concurrently.
Desktop-Based Contribution and Review with MadCap Contributor
If a cloud-based review workflow is not ideal for your organization, you can take advantage of Flare's built-in topic review and contribution features (for Flare authors) and MadCap Contributor (for subject matter experts).
Benefits of this review workflow include:
Send Reviews
You can email review package files containing topics and/or snippets to other individuals for their feedback and/or changes. Alternatively, you can use SharePoint integration or the external resources feature to store the review package files.
Receive Reviews
Using Flare, you can review documents sent to you by other Flare authors via email or other methods.
Contributions
Subject matter experts, authors and other non-Flare users can use MadCap Contributor to create and review content.
Open Standards-based Architecture for Flexible and Future-proof Content
With Flare, you will never be locked into a proprietary system. Flare is built on open standards with support for XML, CSS, and HTML, all designed to keep your content completely open, transparent and accessible.
Open Architecture
All Flare files are separate XHTML, XML or CSS documents – topics, TOCs,
browse sequences, targets, skins, snippets, glossaries, destinations, condition
tag sets, variable sets, and more – meaning they can be opened in any editor, including Notepad.
Standard XHTML Content with W3C Schema Compliance
Flare content conforms to industry standard schema requirements from the World Wide Web Consortium (W3C). Flare’s code adheres to the W3C XHTML Schema specification, making it easy to integrate with other XML or XHTML applications.
Scalable for Any Size Organization
Unlike many expensive Content Management Systems (CMS), or resource-heavy platforms such as DITA-based solutions, Flare was built for scale with a focus on keeping costs reasonable. Whether used by a single user or team of hundreds of writers and subject matter experts, Flare provides a cost-effective solution to meet the needs of any size organization.
Flare offers advanced publishing features, including batch target builds for automated publishing:
- Schedule any number of builds for a particular date or time
- Use the command line publishing for multiple targets
Floating/Enterprise licenses include:
- Unlimited installations and activations across your company
- Bundled maintenance (1, 2 and 3 year contract available) for Floating licenses
- Flexibility – add any number of users at any time using the same license key
- Remote access with installation on a network server
Accessibility Support for Documentation
Create documentation that is accessible to users with visual and hearing impairments, using assistive technologies such as Microsoft Windows Narrator, Connect Outloud, and Job Access With Speech (JAWS).
MadCap Flare is Section 508 and WCAG (Web Content Accessibility Guidelines) compliant.
Accessibility features in Flare include:
- Insert alt and title attributes to links, images, QR codes, equations and more
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Receive the following compiler warnings when alt and title text is missing:
- Image elements are missing alternate text
- Equation elements are missing alternate text
- QR code elements are missing alternate text
- Tables are missing captions and summaries
- Tables are missing header elements
- Form elements are missing labels
- Frame elements are missing titles and names
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