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Cutting-edge technical authoring and publishing for today’s technical writers and content developers.

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Learn Why Thousands of Companies are Making the Switch

Learn how companies are using MadCap Flare to increase productivity, reduce project time and improve the quality and consistency of their content.

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“Flare was the clear choice, addressing all of our requirements and going beyond to help us consider new possibilities like mobile technology.”
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LESLEY BROWN
McKesson Health Solutions


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Replaced Confluence

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Global E-Commerce Marketplace Platform Leader Mirakl, Switches from Atlassian® Confluence, Relies on MadCap Flare to Create a Modern Documentation Web Portal

“We wanted to single-source parts of our documentation and use conditions to meet different user profile needs, so that we could write the content once and reuse it in several places. That was really important for us. We also wanted a look and feel that would align more closely with our corporate website and application.”
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Nicolas Philippe
Technical Communicator | Mirakl


84.51° Replaces Traditional LMS with MadCap Flare and MadCap Central to Power Stratum Learning Center

“By embedding our courses in Flare, we’re making them all accessible from one location, and clients don't have to go to an external LMS.”
Casey Schroeder

Casey Schroeder
Lead Content Strategist | 84.51°


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Replaced Word

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Unified Communications Software Company Zylinc Replaces Word, Delivers Unified Self-Support Website, Employee Training and Onboarding, and Product Documentation—All Using MadCap Flare

“We have many similar topics, and with Flare we can reuse chunks of content. It benefits us by making documentation easier to maintain, translate and localize, and it benefits users by giving them consistency. That is why we love the single sourcing, snippets and conditions in Flare. They just get the job done, so we can concentrate on providing great content.sing MadCap Flare”
Morten Müller

Morten Müller
Documentation and Localization Manager | Zylinc


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Replaced Word

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Cloudistics Replaces Microsoft® Word, Chooses MadCap Flare over Atlassian Confluence® to Deliver Modern, Streamlined Self-Support Documentation Portal to Customers

“MadCap Flare is like a one-stop shop that gives us the ability to easily and quickly publish and customize content. With Flare, we have a solution we can grow with.”
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Rachel Kotraba
Senior Technical Writer | Cloudistics


Fred IT Group, Australia’s Largest Pharmacy IT Solutions Provider, Creates Integrated Online Help and Customized eLearning Training Courses Using MadCap Flare

“Being able to create and publish from a single, centralized source of content with Flare has allowed us to maintain and update content much faster to keep pace with product releases.”
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Sophie Lissonnet
Technical Writer and Information Management Specialist | Fred IT Group


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Replaced Word

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Leading Manufacturer of Snow Management Solutions Delivers Superior Product Manuals Faster by Replacing Microsoft® Word with MadCap Flare

“Flare’s conditions make it really easy to customize and update content. For example, when core changes were recently made to our modular wing product, I updated all 30 books in a couple days. Before Flare, this would have taken at least a month.”
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T.J. Coyle
Technical Writer II and Environmental Compliance Officer | Henke Manufacturing


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Replaced Word

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Groundbreaking Data Storage Provider Reduxio Systems Replaces Microsoft® Word with MadCap Flare to Produce PDF-Based Documentation Four Times Faster

“Developing content in Word just felt outdated. It was impossible to change the look and feel of the documents once they were in place. We also wanted to speed up the documentation production process, as well as streamline our authoring efforts by doing less manual work.”
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Eyal Traitel
Vice President of Technical Operations | Reduxio Systems


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Replaced Schema and DITA

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Avaloq, a Leader in Integrated Banking Solutions, Replaces CCMS Schema ST4 and DITA with MadCap Flare to Produce Modern HTML5-Based Online Help

“We knew Flare would give usability, flexibility, and control back to our writers. We also liked that Flare gave us the functionality we needed at a fraction of the annual charge we were paying for our legacy CMS.”
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Jeremy White
Head of Technical Communication | Avaloq


CM Labs Logo
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Replaced DITA

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CM Labs Simulations, Leading Provider of Simulation-Based Solutions, Replaces DITA-Based Software with MadCap Flare to Deliver Modern HTML5-Based Online Help

“Our writers were amazed by how quick it was to make a build of the Help with Flare. It used to take us more than 15 minutes per build using the old DITA style. Now it takes just 2 minutes.”
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Vrej Hezaran
Technical Writer | CM Labs Simulations


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Replaced Framemaker® and RoboHelp®

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SMART Technologies Replaces Adobe® FrameMaker® and RoboHelp®, Relies on Single-Source Publishing of MadCap Flare to Speed Delivery of a Responsive HTML5 Support Site and PDF Guides

“Thanks to Flare, we’re able to create and deliver content in one place instead of using two different tools, which has allowed us to save a tremendous amount of time.”
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Ken Schatzke
Senior Technical Writer | SMART Technologies


Ellie Mae logo
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Replaced Word and Framemaker

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Ellie Mae, Leading Cloud-Based Solutions Innovator for the Mortgage Finance Industry, Replaces Microsoft® Word and Adobe® FrameMaker® to Streamline and Deliver Modern HTML5-Based Online Help and PDFs

“The overall process is just so much more efficient using Flare; what used to take days at a time can now be completed in a matter of minutes. This is a huge plus since we have to maintain both our new and existing documentation.”
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Scott Simpson
Director, Technical Publications | Ellie Mae


Intelerad logo
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Replaced Framemaker

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Leading Enterprise Workflow and Medical Image Archiving Company Replaces Adobe® FrameMaker® with MadCap Flare and Cuts Production Time of Documentation Up to 50 Percent

“In the past year alone, we’ve reduced production time from two weeks to less than one week. We’re delighted that this curve keeps diving, and we’re now at the brink of reducing that to possibly hours.”
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Marc Paquette
Technical Writer | Intelerad


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Replaced Framemaker

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Global Provider of Advisory and Certification Services for Maritime, Oil & Gas, Energy Industries Switches from FrameMaker®, Streamlines Content Delivery with MadCap Flare

“We’re setting up our documentation for the future of our software products. With all the features in MadCap Flare, it’s easier than ever to produce clean, modern documentation.”
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Gary Etzel
Technical Communications Manager | DNV GL


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Replaced Framemaker

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Leading Web Security Provider Chooses MadCap Flare to Replace Adobe® FrameMaker®, Bring Award-Winning Innovations to Responsive HTML5-Based Product Guides

“The HTML5 responsive design feature in Flare is fantastic. With a single output, I can produce content that looks great on smartphones and tablets, as well as laptops. This is important given how many people view everything on mobile devices today.”

Chris Freeman
Senior Technical Writer | Blue Coat Systems Inc.


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Replaced Word and Framemaker

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Fastest-growing Communications Platform for Business Disruptions Chooses MadCap Flare to Replace Word and FrameMaker

“When we experimented with the features in our trial version of MadCap Flare, it became strikingly obvious that it was the product we needed. You could really tell that Flare had been thought through by documentation professionals.”
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Cameron Stewart
Technical Publications Product Manager | xMatters


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Replaced Word and Framemaker

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Nation’s Largest Healthcare Services Company Switches to MadCap Flare for Agile Delivery of Online Help and Documentation Supporting Multiple Product Versions

“Flare was the clear choice, addressing all of our requirements and going beyond to help us consider new possibilities like mobile technology.”
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Lesley Brown
Associate Vice President of Documentation and Training Development | McKesson Health Solutions


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Replaced Framemaker

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Toon Boom Uses MadCap Flare to Deliver Print and Responsive HTML5 Documentation for 20 Product Versions and Modules via Single-Source, Multi-Channel Publishing

“With Flare, I can look at the entire index, get the big picture, and fix things immediately. It’s a night and day difference compared to using FrameMaker®.”

Liven Tam
Documentation Specialist | Toon Boom Animation, Inc.


Writec Case Study
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Replaced Framemaker® and RoboHelp®

Replaced Framemaker Icon Replaced RoboHelp Icon

Writec Replaces Adobe® FrameMaker® and RoboHelp® with the MadPak Professional Suite to Deliver Award-Winning Online Help and Documentation in Multiple Languages

“The majority of people at the time used RoboHelp®; we felt the features being provided were a bit outdated. At the moment, there wasn’t a better way to use software more powerfully.”
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Vilma Zamboli
Owner, Content Strategist and Help System Designer | Writec


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Replaced RoboHelp

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Zend Replaces Adobe® RoboHelp® with MadCap Flare to Keep Pace With Multiple Product Releases

“Flare has truly transformed the way we deliver content to our users, and we’re excited at the thought of how we can continue to evolve our system using Flare.”

Daniel Berman
Technical Communicator | Zend Technologies


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Replaced Framemaker

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Venafi replaces Adobe® FrameMaker® with MadCap Flare and MadCap Pulse to Deliver State-of-the-Art HTML5-based Online Help Featuring Robust Search and Social Collaboration Functionality

“While variables are available in other tools, Flare’s implementation is simple and easy to manage… What used to take days now takes minutes.”

Derek Warren
Principal Information Developer | Venafi


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Replaced RoboHelp®, Framemaker®, and InDesign®

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Mitchell, A Leading Provider of Property & Casualty Claims Technology Solutions Moves from Adobe® RoboHelp®, FrameMaker® and InDesign® and Cuts Process Time by 82% Using MadCap Flare

“We did side-by-side testing with a number of competitors, and when we pulled in information using other products, we couldn’t use it right away. By contrast, Flare pulled in information so fast and so cleanly that there was very little to do to make it work. We could start using upgraded projects almost immediately. Flare simply smoked the field. We had more than 40 Help projects alone to upgrade from RoboHelp® X5. Flare allowed us to do most of the conversion in a single business quarter while simultaneously managing our normal workload.”
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Don Rasky
Senior Technical Writer | Mitchell International, Inc.


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Replaced Framemaker®

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Tricentis Replaces Adobe® FrameMaker® with MadCap Software's Technical Communications Suite to Create HTML5-based Online Help Enriched With Video Tutorials While Cutting Annual Project Time by Three Months

“After we finished our first year using MadCap Flare, we took a pen and paper and discovered we saved 520 hours. That’s three project months!”
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Stefan Steinbauer
Head of Documentation and Translation | Tricentis


ARCOM Case Study
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Replaced RoboHelp®

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ARCOM Replaces Adobe® RoboHelp® with MadCap Flare to Streamline Delivery of Print Documentation and Online Help for Construction Specifications Software

“We tried Flare out for a trial period, and within that trial period we were able to do everything that we wanted to do and then some. Using Flare was the difference between riding a skateboard versus driving a Ferrari.”

Gregory Owens
Senior QA Engineer | ARCOM


Compressus Case Study
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Replaced Framemaker®

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Leading Medical Software Provider Adopts MadCap Flare to Cut Production of Print Manuals and Online Help from Two Months to One Week, Easily Add QR Codes, and Ensure Government Healthcare Compliance

“MadCap has provided our technical documentation team with flexible tools and the ability to accurately manage our operations while maintaining compliance with standards and regulations.”

Laszlo Gasztonyi
Chief Technology Officer | Compressus, Inc.


Squire Case Study
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Replaced Framemaker®

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Squire Technologies Chooses MadCap Flare and Contributor over FrameMaker® to Produce Intuitive, Searchable Web-based Documentation

“We needed a platform that would allow our online documentation to be easily accessible. MadCap Flare and Contributor have made it very easy for us to create intuitive online documentation and achieve the exact style and design we had in mind.”

Michael Johnston
Squire Technologies


Cymphonix Case Study
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Replaced Framemaker®

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Cymphonix Replaces Adobe® FrameMaker® with MadCap Flare to Publish Intuitive Product Help and Documentation in Print, Online and on Mobile Devices

“After two days, I was able to show the management team two files I had created with Flare and how easy it was to make changes. We all agreed that Flare was the right tool for us.”

Kathi Hennebry
Cymphonix


Picis Case Study
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Replaced RoboHelp® and Framemaker®

Replaced RoboHelp Icon Replaced FrameMaker Icon

Picis Replaces Adobe® RoboHelp® and FrameMaker® with MadCap Flare to Deliver Consistent, Best-in-Class Medical Software Documentation Worldwide

“Flare provides an ocean of possibilities for technical documentation professionals. I truly feel we have invested in a product with great potential and look forward to what the future brings.”

Adrian Morse
Picis


Technical Expressions Case Study
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Replaced RoboHelp®

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Technical Expressions Replaces RoboHelp® with MadCap Flare to Deliver Best-in-Class Online and Print Documentation

“Flare is the way of the future. The cost savings and benefits have drastically outweighed other tools. Now is the time to make the move.”

Warren Clendining
Technical Expressions, Inc.


Basys Case Study
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Replaced RoboHelp®

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Basys Modernizes, Streamlines Web-based Content Delivery Using MadCap Flare, Replacing Adobe® RoboHelp®

“When we began rewriting our software as Web-based applications, we wanted an authoring product that was optimized for the Web and could provide true single-sourcing. That product was Flare.”

Adrienne Pugh
Technical Writer | basys, inc.


“You guys are the best. I’d be lost without Flare. I can’t even imagine having to go back to RoboHelp®.”
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DAN AUSTIN
Austin Technical Services

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