Conference Update: In light of the global COVID-19 pandemic, MadCap Software’s MadWorld 2020 Austin conference has been rescheduled for October 3-6, 2021.

Over the past several months, we have been carefully monitoring the latest COVID-19 developments, as well as routinely seeking guidance from public health authorities and our partners in Austin, Texas.

Out of an abundance of caution and safety, we have decided that it is in the best interest of our attendees, speakers, and our staff, to reschedule the MadWorld 2020 Austin conference, originally scheduled for September 20-23, 2020.

Our new conference dates will take place on October 3-6, 2021, at the same previously schedule location of the Fairmont Hotel in downtown Austin, TX.

The new dates include the following scheduled events:

  • Pre-Conference Workshop -- Sunday, October 3
  • Main Conference -- Monday and Tuesday, October 4-5
  • Advanced Workshop -- Wednesday, October 6

No Anticipated Changes to the Agenda at This Time

All conference speakers have been notified and are committed to our new conference dates. Unless we feel it necessary due to any changes in industry trends, technologies, or product releases, we do not anticipate any major changes to the agenda at this time.

With subject matter covering technical communication, learning & development, instructional design and content strategy, we remain committed to providing attendees with advanced sessions designed to maximize your ROI and bring home best practices for you and your team.

You can check the conference schedule for the most updated session information.

Our Registration Discount Periods Have Been Extended

Our next registration discount period has been extended through December 31, 2020, saving you up to $1,000 on your conference registration. You can save on the Main Conference as well as the Pre-Conference Workshop and Advanced Workshop.

  • Pre-Conference Workshop -- Save $300
  • Main Conference -- Save $400
  • Advanced Workshop -- Save $300

Get the full registration details and download the Convince Your Boss letter to make your case to attend.

Conference attendees can also take advantage of our special discounted room rate at the Fairmont Hotel, available from October 2-7, 2021. Hotel booking information will be provided to registered guests.

Our mission for the conference has always been to connect, share valuable insights and knowledge, and foster our global community of users, and these values are more important now than ever.

For questions regarding the conference, please contact our Customer Service team at

We look forward to seeing you in Austin!