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The Complete Solution
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MadCap Authoring and Management System (AMS)
A Complete Solution Supporting the Entire Content Development Lifecycle
Our Solutions
Our focus is simple: Develop innovative software solutions designed to satisfy the needs of technical communicators, learning & development professionals, instructional designers and content strategists.
Learn MoreOnline Help & Documentation
Customer Success Stories
Featured Case Study
Cognex, the World’s Leading Provider of Machine Vision, Switches to MadCap Software to Deliver a Searchable Knowledge Base, Multiple PDF Guides in Eight Languages, and Modern Documentation Website
Featured Customer Showcase
Sisense, Industry Leader in Business Intelligence For Complex Data, Uses MadCap Flare to Seamlessly Deliver HTML5-Based Help and Documentation Supporting Multiple Product Versions
Customer Resources
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Customer List
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Customer Testimonials
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Learn About the Latest Promotions Available from MadCap Software.
Featured Resources
Web | Print | Desktop | Mobile
Responsive HTML5 | Adobe® PDF | Microsoft® Word | Clean XML | Salesforce® | Zendesk® | ServiceNow® | EPUB
See how more than 20,000 organizations around the globe rely on MadCap Software’s industry standard solutions to
We've effectively halved our work time using MadCap Flare. It has enabled us to do a whole lot more without scaling our team as much as we would've needed to if we had remained using other products.
Jenni Christensen
Training and Technical Documentation Manager,
PLEXSYS
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Transition and Training:
No One Makes it Easier
Technical and Community Support:
We Have You Covered
Technology and Innovation:
Leading Development from the Most Experienced Team in the
Industry
We develop on-premises and cloud-based solutions designed to support the entire content development lifecycle. From authoring, publishing, and translation to cloud-based content management and collaboration, our solutions streamline content delivery and improve customer experiences – all while maximizing content reuse.
Importing
Leverage existing content from Microsoft® Word, Excel and many other file types with effortless drag and drop import.
Authoring
Maximize content reuse and streamline content development with built-in patented XML Editor and WYSIWYG interface.
Cloud-based Editing, Hosting, Project & Content Management
Track tasks, manage workflows, schedule builds, host content, gather analytics and streamline content contribution and review, all in the cloud.
Subject Matter Expert Contribution & Review
Allow anyone in your organization to review and contribute content using a secure desktop-based application or an easy-to-use cloud-based editor for streamlined content review workflows.
Translation
Reduce costs and increase translation efficiency with advanced translation management, translation memory and project management.
Multi-Channel Publishing
From a single source, publish content to multiple formats including responsive HTML5 for web, mobile, and desktop, as well as high-end print, clean XML and more.
Actionable Usage Analytics
Gather actionable user analytics on your public, private or in-product content to gain valuable insight into how your users interact and consume your content. Continuously improve customer experience and maximize your ROI.
Our solutions give technical communicators, learning & development professionals, instructional designers and content strategists the edge in developing a rich variety of online, print, desktop and mobile content from a single source.
Technical Documentation,
Self Support Sites
& Online Help
Learning & Development Programs
Training Manuals
& eLearning Guides
Knowledge Bases &
Corporate Intranets
Policies & Procedures
Learn how companies like Illumina, disguise and BeyondTrust are delivering content through the advanced single-sourcing authoring, multi-channel publishing and modern web design capabilities of MadCap Flare.
From software and manufacturing, to technology, financial institutions and government agencies, MadCap Software’s solutions span a spectrum of industries stretching across the globe.
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What’s New and What’s Happening at MadCap Software
NEW 2020 R3 RELEASE
MadCap Flare 2020 r3 Adds New Chromium for Browser Content Display
MadCap Flare now uses Chromium to display browser content in the application, replacing Internet Explorer.
NEW 2020 RELEASES
Major New Updates to the MadCap Authoring and Management System (AMS)
Major new updates to MadCap Flare, Madcap Central, MadCap Lingo and MadCap Connect for Salesforce® and Zendesk®.
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Save Up to $1000 When You Register for MadWorld 2021 Austin By December 31
Spread out over four full days of learning, MadWorld returns to Austin, Texas on October 3-6, 2021. Register by the end of the year to save.