Our services include product training, customer onboarding, consulting, technical writing services, translation and localization, and the MadCap Advanced Developer (MAD) Certification program.
Featured Customer Showcase
The telecommunications giant launches a new HTML5-based One Net Business Help website created using MadCap Flare with the support from UK-based 3di Information Solutions.view help site
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Featured Case Study
latest case studies
The customer journey doesn’t just begin and end with great products. Creating great content requires more than the right tools – that’s why we invest the time, money and resources to ensure your success, every step of the way.
Our innovative software solutions are backed with world-class technical support, certified training programs, and free resources to get you and your team up to speed quickly.
“For me, there’s no better publishing tool for technical writers. I need to be able to spend my time writing, developing, and designing, while still being able to release quickly. I pushed out an end-user doc "from scratch" last week, and our VP said that one document closed a 100K deal. I couldn't have done that without Flare.”
Sean Bangerter | PrinterLogic
Service and Support
“Great software products are everywhere. Great customer support is rare.”
Ken Hartshorn | Actifio
"I had been learning Flare on my own with very little guidance outside of self-learning. But during the training course, there were many moments where my "light bulb" came on and things made perfect sense. That feeling is priceless."
Greg Hester | McKesson Health Solutions
“I find the webinars extremely helpful in giving me updates, tips and new ideas on how to improve the way I work. MadCap ROCKS! I love your software, so keep up the good work in the years to come!”
Jannicke Knudsen | ACOS AS
A Complete Solution Supporting the Entire Content Development Lifecycle
The MadCap Authoring and Management System (AMS) combines the power and flexibility of desktop authoring with cloud-based technology to provide a complete solution for content developers.
Single-source Screen Capture and Image Editing
Interactive Movies and Software Simulations
Cloud-based Editing, Publishing, Project & Content Management
Project and Task Management
User and Team Management
Subject Matter Experts
Cloud-based Contribution and Review
Annotations, Tags and Markup
Concurrent Multi-user Authoring and Review
Reporting and Statistics