Industry leading solutions for technical documentation and learning & development.
Maximize content reuse and streamline the creation and multi-channel delivery of self-service support sites and online Help, user guides, instruction manuals, interactive eLearning courses, product training, knowledge bases and more with the most efficient technical writing tools.
Learn More About Our ProductsThousands of organizations worldwide across all major industries choose MadCap Software.
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The whole experience for users is much more intuitive. From a beautiful, modern documentation website to localized content and an intuitive knowledge base, MadCap Software as a documentation tool, has helped enable us to create an inviting, best-in-class experience for our customers.
Kellie FreemanPrincipal Technical Writer, Cognex Corporation
MadCap Software's support and tech writing tools for the learning and development space provides a lot of value to us. The ease of adding quizzes and knowledge checks directly into our online sites, and the ability to export portions of our portal into actual SCORM courses, will help us take our technical documentation and content reuse efforts to a new level.
Victoria Clarke Instructional Designer, Oil and Gas Industry
Discover how our products help organizations create content for:
Technical Documentation
- Create, manage and publish any type of technical documentation or technical content
- Author and publish content for any audience, language or format
- Control the look and feel of your content with CSS
- Integrated cloud-based workflows
Learning & Development
- Create, manage, and build interactive eLearning courses and training programs
- Improve employee training & customer onboarding
- Use pre-built eLearning templates or create and customize your own designs
- Publish content to an external LMS with ease
Write once, publish anywhere.
Web
Desktop
Mobile
LMS & LRS
Responsive HTML5 | Adobe® PDF | Microsoft® Word | Clean XML | Salesforce® | Zendesk® | ServiceNow® | EPUB
We support the entire content development lifecycle.
We develop on-premises and cloud-based technical writing solutions designed to support the entire content development lifecycle. From authoring, publishing, and translation to cloud-based content management and collaboration, our tech writing solutions streamline content delivery and improve customer experiences – all while maximizing content reuse.
Learn More About Our Products
Importing
Content Authoring
Cloud-Based Editing, Hosting, Project & Content Management
Subject Matter Expert Contribution & Review
Translation
Multi-channel Publishing
Actionable Usage Analytics
Microsoft® Word Users: Are You Struggling to Manage Your Technical Documentation or Training Content?
By switching from Word to MadCap Software, you can:
- Maximize content reuse across the organization
- Publish content to multiple formats including online, mobile, responsive HTML5 and print
- Control look and feel of your content to match corporate and end-user expectations
- Create content that is searchable and easy for end-users to navigate and find
- Gain visibility into user behavior and content usefulness
- Reduce translation costs
- And much more
Developing content in Microsoft® Word just felt outdated. It was impossible to change the look and feel of the documents once they were in place. We also wanted to speed up the documentation production process, deliver quality technical writing, as well as streamline our technical communication and authoring efforts by doing less manual work.
Eyal Traitel Vice President of Technical Operations, Reduxio Systems
Maximize your return on investment across the enterprise.
Reduced Development Time by 50%, Cut Localization Costs by 68% and Improved Self-Help by 40%
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Why do thousands of leading organizations worldwide choose MadCap Software?
Transition
& Training:
No
One Makes it Easier
- Easy Drag-and-Drop Import to Leverage Existing Content
- Free Product Training and Technical Support During Trial
Technical
& Community Support:
We Have You Covered
- Unmatched In-house Technical Support
- Dedicated Customer Success Team
- Passionate Fan Base and Global User Community
- Annual Worldwide User Conference
- Extensive Resources: Case Studies, Tutorials, Webinars and More
Product Innovation: The Most Experienced Team in the Industry
- Extensible Open Architecture
- Scalable for Any Size Organization or Project
- Customer Driven Development
- Products Designed for Superior Usability and ROI
- Industry Veterans Focused on Innovation with Agile Releases
Hear what our customers have to say.
Companies like Illumina, disguise and BeyondTrust are streamlining the delivery of technical docs and eLearning content with MadCap Software.
The advantage we saw with MadCap Flare was that we could continue to produce PDFs of the same quality that Adobe® InDesign® was giving us, and the main reason we were moving was for the HTML5 support.
Jason Ross | Senior Science Writer, Illumina
“Versatile authoring tool makes print and web output easy.”
Kristin D.
Course Designer
“For me, there's no better publishing tool for technical writers.”
Sean B.
Senior Technical Writer
“Flare’s strengths are in content management and is driven by a “write once, publish anywhere” paradigm.”
IAN HARAC
PC World
What’s new and what’s happening at MadCap Software.
New 2021 r2 Release
Major Updates Include New Features for Creating Learning & Development Programs and eLearning Content
Current Promotions
New Success Story
Jet Linx Delivers First-Class, FAA-Approved Documentation Using MadCap Flare
Are you ready to change the way you create and deliver content?
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