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The Most Trusted Brand in
Technical Communication
and Content Development

The leading provider of advanced technical authoring,
multi-channel publishing and content management solutions designed for today’s technical writers and
content developers.

MadCap Flare

What Will You Create With MadCap Flare?

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MadCap Flare

MadCap Flare 2018

Cloud-based Contribution and Review Workflow

See What’s New

MadCap Central

MadCap Central, September 2018

Find and Fix Critical Issues with Project Reports

See What’s New

MadCap Lingo

MadCap Lingo 10.2

New File Support, Find and Replace Enhancements

See What’s New

Your Partner For Success

The customer journey doesn’t just begin and end with great products. Creating great content requires more than the right tools – that’s why we invest the time, money and resources to ensure your success, every step of the way.

Our innovative software solutions are backed with world-class technical support, certified training programs, and free resources to get you and your team up to speed quickly.

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Product Innovation

“For me, there’s no better publishing tool for technical writers. I need to be able to spend my time writing, developing, and designing, while still being able to release quickly. I pushed out an end-user doc "from scratch" last week, and our VP said that one document closed a 100K deal. I couldn't have done that without Flare.”

Sean Bangerter | PrinterLogic

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Service and Support

“Great software products are everywhere. Great customer support is rare.”

Ken Hartshorn | Actifio

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Certified Training

"I had been learning Flare on my own with very little guidance outside of self-learning. But during the training course, there were many moments where my "light bulb" came on and things made perfect sense. That feeling is priceless."

Greg Hester | McKesson Health Solutions

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Free Resources

“I find the webinars extremely helpful in giving me updates, tips and new ideas on how to improve the way I work. MadCap ROCKS! I love your software, so keep up the good work in the years to come!”

Jannicke Knudsen | ACOS AS

MadCap Flare Introductory Training Course Now Bundled Free with Purchase

Take advantage of our introductory web-based training course, taught by MAD Certified instructors. A $599 training course value.

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Solutions Supporting the Entire Content
Development Lifecycle.

From content creation and subject matter expert contribution, to translation, project
and task management, our solutions offer a complete end-to-end workflow.

Click sections below to see relevant supporting products.

MadCap Flare MadCap Flare
MadCap Central MadCap Central

MadCap Contributor MadCap Contributor
MadCap Lingo MadCap Lingo

MadCap Mimic MadCap Mimic
MadCap Capture MadCap Capture
MadCap Pulse MadCap Pulse

Over 18,000 Companies, Government Agencies and Universities Worldwide Trust MadCap Software.

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Create Any Type of Technical Documentation from User Guides to Employee Manuals, Online Help, Knowledge Bases and More.

Content developers, from technical writers and documentation managers to eLearning specialists and instructional designers, can create, manage and publish a rich variety of content from a single application.

Handbook Employee Handbooks and Policies & Procedures Manuals

Online Help Online Help, Documentation and User Assistance

Medical Medical, Regulatory and Compliance Documents

Training Training Manuals and eLearning Guides

API API and SDK Documentation

Intranets Knowledge Bases and Corporate Intranets

Quick Start User Guides, Installation Guides and Quick Start Guides

Support Support and Troubleshooting Documentation

Developer Documentation Administrative, Programmer and Internal Development Documentation

Contracts Proposals, Contracts, Reports and Audits

Brochures Marketing and Corporate Communication Documentation

Parts Catalog Illustrated Parts Catalogs and Maintenance Manuals


View Customer Showcase

Streamline Content Delivery and
Maximize Your Return on Investment.

Flare offers the highest return on investment and lowest cost of ownership
of any authoring, publishing and content management solution available.

“After we finished our first year using MadCap Flare, we took a pen and paper and discovered we saved 520 hours. That’s three project months!”

Stefan Steinbauer
Head of Documentation and Translation

Increase
Productivity

Compressus uses Flare for an 8x Increase in Production Speed

read the case study

Reduce
Project Time

illumina uses Flare to Reduce
Project Time by 80%

read the case study

Reduce
Localization Costs

Hewlett Packard Enterprise Reduces
Translation Costs by 50%

read the case study

Streamline
Content Delivery

Quantum uses Flare for
Single-source Publishing

read the case study
READ ROI SUCCESS STORIES

Import Common File Types Such As Microsoft® Word and Publish Content to Multiple Formats with Built-in Project Templates

Modernize your documentation without having to start from scratch. Import a wide range of legacy content types, such as Word, Excel, and DITA, and start leveraging your content immediately. Built-in project templates make it easy to publish content to multiple outputs, or customize the look and feel of your content to match your brand.

Reduce Support Tickets with Modern, Easily
Searchable User-Friendly Documentation.

Technical Support

Reduce support calls and emails by providing your customers with modern, user-friendly documentation portals and websites that are easily searchable.
Empower your users to find answers they need, wherever they need it, to reduce costs and improve your overall support service satisfaction.

“Our support team is seeing anywhere from a 10 percent to 30 percent drop in ‘how-to’ calls, which suggests that customers are finding it easier to follow the Help instructions.”

Riyaz Adamjee
Manager of Communications Services | CCC

Organizations Around the Globe Are Reinventing Their Documentation with MadCap Software

Vodafone online help
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Integrated Banking Solutions Avaloq Replaces Legacy Content Management System with MadCap Flare to Produce Modern HTML5-Based Online Help

“We knew Flare would give usability, flexibility, and control back to our writers. We also liked that Flare gave us the functionality we needed at a fraction of the annual charge we were paying for our legacy CMS.”

Jeremy White
Head of Technical Communication | Avaloq

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Read More Case Studies

Are You Ready? Try Any Product Free For 30 Days.

GET STARTED ON A FREE TRIAL

7777 Fay Avenue, Suite 210
La Jolla, California 92037

Toll Free (US/Canada): +1 888-MADCAP1
Direct: +1 858-320-0387

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Copyright © 2005-2018 MadCap Software, Inc. Use of this website signifies your agreement to the Terms of Use Agreement and Privacy Policy. Certain MadCap Software technologies included in the software are protected by the following U.S Patent: 7,934,153.