Technical Writing Software - Leading Solutions

Cognex Recognizes Double-Digit Gains in Efficiency After Standardizing on MadCap Software

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Documentation created in MadCap Flare

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Write Once, Publish Anywhere with Advanced Multi-channel Publishing for Any Audience, Language or Format

Web | Print | Desktop | Mobile

Responsive HTML5 | Adobe^® PDF | Microsoft^® Word | Clean XML | Salesforce^® | Zendesk^® | ServiceNow^® | EPUB

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Maximize Return on Investment Across the Enterprise

See how more than 20,000 organizations around the globe rely on MadCap Software’s industry standard solutions to

We've effectively halved our work time using MadCap Flare. It has enabled us to do a whole lot more without scaling our team as much as we would've needed to if we had remained using other products.

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Jenni Christensen

Training and Technical Documentation Manager,
PLEXSYS

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Why Do Thousands of Leading Organizations Worldwide Choose MadCap Software?

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Transition and Training:
No One Makes it Easier

Technical and Community Support:
We Have You Covered

Technology and Innovation:
Leading Development from the Most Experienced Team in the Industry

We Support the
Entire Content Development Lifecycle

We develop on-premises and cloud-based solutions designed to support the entire content development lifecycle. From authoring, publishing, and translation to cloud-based content management and collaboration, our solutions streamline content delivery and improve customer experiences – all while maximizing content reuse.

Importing

Leverage existing content from Microsoft^® Word, Excel and many other file types with effortless drag and drop import.

Authoring

Maximize content reuse and streamline content development with built-in patented XML Editor and WYSIWYG interface.

Cloud-based Editing, Hosting, Project & Content Management

Track tasks, manage workflows, schedule builds, host content, gather analytics and streamline content contribution and review, all in the cloud.

Subject Matter Expert Contribution & Review

Allow anyone in your organization to review and contribute content using a secure desktop-based application or an easy-to-use cloud-based editor for streamlined content review workflows.

Translation

Reduce costs and increase translation efficiency with advanced translation management, translation memory and project management.

Multi-Channel Publishing

From a single source, publish content to multiple formats including responsive HTML5 for web, mobile, and desktop, as well as high-end print, clean XML and more.

Actionable Usage Analytics

Gather actionable user analytics on your public, private or in-product content to gain valuable insight into how your users interact and consume your content. Continuously improve customer experience and maximize your ROI.

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Create, Manage and Publish Content for User Documentation, Chatbots and AI, Learning & Development Programs, and Much More

Our solutions give technical communicators, learning & development professionals, instructional designers and content strategists the edge in developing a rich variety of online, print, desktop and mobile content from a single source.

Technical Documentation,
Self Support Sites & Online Help

Learning & Development Programs

Training Manuals
& eLearning Guides

Knowledge Bases &
Corporate Intranets

Policies & Procedures

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Hear What Our Customers Are Saying

Learn how companies like Illumina, disguise and BeyondTrust are delivering content through the advanced single-sourcing authoring, multi-channel publishing and modern web design capabilities of MadCap Flare.

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Over 20,000 Leading Organizations, Government Agencies and Universities Worldwide Trust MadCap Software

From software and manufacturing, to technology, financial institutions and government agencies, MadCap Software’s solutions span a spectrum of industries stretching across the globe.

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Read More G2 Crowd Reviews

“Robust Content Management”

“If you are looking for an extremely robust content management solution, MadCap Flare is a great option to explore. The features are very deep and span web, mobile/tablet, and print outputs and solid stylesheet editing for each. The indexing and search tools to help both users on the front end find what they need, and authors on the back end find issues that are woven throughout large documentation are the best.”

David G
Chief Learning Architect

“Flare’s strengths are in content management and is driven by a “write once, publish anywhere” paradigm”

“MadCap Flare occupies rarified territory near the top of the desktop publishing mountain. It’s intended for those who need to author, edit, and produce very long and very complex documents: technical manuals, instruction books, help systems, and anything else in which structuring and organizing content is key.”

Ian Harac
PC World

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What’s New and What’s Happening at MadCap Software

NEW 2020 R2 RELEASE

MadCap Flare 2020 r2 Adds New Micro Content Styles and More

Customize micro content styles for search results and CSH calls, list enhancements, Salesforce^® and Zendesk^® publishing updates and more.

NEW 2020 RELEASES

Major New Updates to the MadCap Authoring and Management System (AMS)

Major new updates to MadCap Flare, Madcap Central, MadCap Lingo and MadCap Connect for Salesforce^® and Zendesk^®.

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Save Up to $1000 When You Register for MadWorld 2021 Austin By December 31

Spread out over four full days of learning, MadWorld returns to Austin, Texas on October 3-6, 2021. Register by the end of the year to save.

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