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Your customers demand better content experiences. We can help.

Best-in-class software solutions for content creation, collaboration, publishing, management, and analytics & reporting.

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Next generation authoring and publishing that delivers results.

Drive more value for your organization with cutting-edge solutions to streamline the development of technical documentation, eLearning courses, training guides, knowledge bases, and more.

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Our customers love what we offer. You will too.

“MadCap Flare saves time and money. We can tweak every little detail making sure that the look and feel between PDF documents, technical manuals and documentation, and your online content is completely the same.”

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Rivian delivers a superior content experience using MadCap Software

In addition to the digital in-vehicle owner’s guide, Rivian leverages MadCap Software to streamline documentation for its chargers, accessory products, and enterprise software system.

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We power content experiences that deliver results.

Thousands of leading brands around the world rely on MadCap Software to streamline content delivery workflows and maximize their return on investment.

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Reduce Project Time

Jet Linx Reduces Time to Produce FAA-compliant Manuals from 3 Weeks to 3 Days.

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Cut Translation Costs

Apteco Reduces the Time to Translate Content from Weeks to 2 Days or Less.

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Improve Ticket Deflection

Senior Sistemas Cuts Time Spent on Client Support by 2,400 Hours in Six Months.

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Streamline Collaboration

Bullhorn Reduces the Average Time to Collaborate with SMEs from 3 Hours to 30 minutes or Less.

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New Success Story

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Rivian Uses MadCap Software to Embed Interactive Owner’s Guide in Vehicle’s Infotainment Dashboard

“The interactive, in-dash vehicle guide we’ve created with MadCap Flare is integral to creating a superior experience for our customers.”

David Jackson
Director, Technical Publications

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Proven, tested, trusted.

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MadCap Flare makes it so easy to produce separate outputs using the same topics, helping us to support different groups of users with minimal effort and maximize productivity at the same time.

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Yvonne Baynash Information Engineering Manager

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MadCap Central’s analytics have been really helpful in discovering which topics are the most popular. I can really focus on those topics and make sure I keep them easily searchable and updated. We didn't have anything like that in the other software.

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Michelle Malick Instructional Designer and Learning Systems Support

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One of our products might have five applications supporting it, and the HTML5 output and search with MadCap Flare allow us to more easily put all that information in one place and help customers find it.

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Jenni Christensen Training and Technical Documentation Manager

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MadCap Flare’s integration with Git is fantastic. We can see every single change to content, where it was interjected and why. This has allowed us to track down discrepancies, make a change, and then get FAA approval to fly a plane with a content change the next day.

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Chris Bradley Director of Publications & BCP Coordinator

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The ability to publish knowledge articles into our Salesforce® communities 30% faster with MadCap Flare and MadCap Connect for Salesforce® is significant when you consider that we have over 700 articles.

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Ryan Nicholson Director of Content and Training

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MadCap Flare stood out for its usability, single-sourcing, support for integrating with everything, and the ability to create gorgeous state-of-the-art documentation.

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Olga Gomonova Head of Client Enablement

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The time-saving capabilities of content reuse, combined with the ability to create SCORM and xAPI-compliant content opens up so many possibilities for anyone creating eLearning and training content.

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Andrea Maliska Director, Product Education and Customer Experience

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Industry Leading Solutions to Scale for Any Size Team or Organization

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For Teams and Enterprises

MadCap Central

Deliver superior content experiences for your customers and employees with the leading platform to support your entire content development lifecycle.

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Content Development

MadCap Flare

MadCap Flare is a powerful content management application used to create, manage, and publish content in a wide variety of formats, languages, and devices.

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Why content teams choose MadCap Software to deliver results.

Industry: Security

Illumio Chooses MadCap Flare Over DITA

It used to take four team members up to 10 hours a day to publish a guide for a new product release, up to 40 hours total. Now a single technical writer at Illumio can use MadCap Flare to handle the entire guide creation and update and push it out on the portal all in an afternoon.

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Katherine MorganDirector, Technical Publications
85%
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Illumio reduced the time to deliver new product guides from 40 hours to 6 hours to keep pace with new product releases.

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Industry: Aviation

Jet Linx Speeds Delivery of FAA-Approved Operations Manuals

With MadCap Flare, we could create manuals that are far more advanced than what our industry is used to in three days and at a fraction of the cost. I’ve been working with Flare for a long time, and there is so much you can do with it; the possibilities are endless.

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Chris BradleyDirector of Publications & BCP Coordinator
86%
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Jet Linx reduced the time to produce FAA-compliant manuals from 3 weeks to 3 days.

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Industry: Software

Apteco Reduces Customer Support Calls and Translation Costs

In the past, we’d produce a document in Microsoft® Word and then send it to the German team to translate, and that would take weeks. Now I just use MadCap Central to send snippets of the Flare content that are new or have changed, and we get the translations back in one or two days.

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Tony DzumagaTechnical Author
92%
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Apteco reduced the time to translate content from English to German down from weeks to 2 days or less.

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Innovative Software Solutions Backed by World-Class Support

At MadCap Software, customers come first, customization is simple, and teams are integrated with a powerful cloud-based platform. We’ve spent decades building solutions to help our customers improve content experiences and maximize their return on investment.

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Innovative Software Solutions to Support Your Entire Content Development Lifecycle

MadCap Software offers best-in-class software solutions for content creation, collaboration, publishing, management, and analytics & reporting.

Our software is easy to set up, deploy, and scale for any size team or organization.

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Backed by World-Class Support and Customer Success Teams

Our innovative software solutions are backed by our world-class in-house Technical Support team and free resources to get you and your team up to speed quickly.

Plus, our dedicated Customer Success team is available to you throughout your customer journey.

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