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Create, Manage and Publish Intelligent Content for Any Audience, Language or Format

The leading provider of advanced technical authoring, multi-channel publishing and cloud-based content management solutions designed for today’s technical writers and content developers.

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Solutions Supporting the Entire Content
Development Lifecycle.

From content creation and subject matter expert contribution, to translation, project
and task management, our solutions offer a complete end-to-end workflow.

Click sections below to see relevant supporting products.

MadCap Flare MadCap Flare
MadCap Central MadCap Central

MadCap Contributor MadCap Contributor
MadCap Analyzer MadCap Analyzer
MadCap Lingo MadCap Lingo

MadCap Mimic MadCap Mimic
MadCap Capture MadCap Capture
MadCap Pulse MadCap Pulse
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Save Time and Harness the Power of Single-source,
Multi-channel Publishing.

Don’t work harder, work smarter. Manage and deliver content quickly and efficiently.

Single Sourcing

Maximize
Content Re-use

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Multi-channel publishing

Publish Content to
Any Device or Format

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Content Management

Manage Content
in The Cloud

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Over 16,000 Companies, Government Agencies and Universities Worldwide Trust MadCap Software.

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Create Any Type of Technical Documentation from User Guides to Employee Manuals, Online Help, Knowledge Bases and More.

Content developers, from technical writers and documentation managers to eLearning specialists and instructional designers, can create, manage and publish a rich variety of content from a single application.

Handbook Employee Handbooks and Policies & Procedures Manuals

Online Help Online Help, Documentation and User Assistance

Medical Medical, Regulatory and Compliance Documents

Training Training Manuals and eLearning Guides

API API and SDK Documentation

Intranets Knowledge Bases and Corporate Intranets

Quick Start User Guides, Installation Guides and Quick Start Guides

Support Support and Troubleshooting Documentation

Developer Documentation Administrative, Programmer and Internal Development Documentation

Contracts Proposals, Contracts, Reports and Audits

Brochures Marketing and Corporate Communication Documentation

Parts Catalog Illustrated Parts Catalogs and Maintenance Manuals


Robust Import Support Means You Can Leverage Your Existing Legacy Content.

Modernize your documentation without having to start from scratch. You can import a wide range of legacy content types, including other technical authoring projects such as RoboHelp® and FrameMaker®, popular applications like Microsoft® Word and Excel, and many other kinds of file types including XHTML, CHM and DITA.

Streamline Content Delivery and
Maximize Your Return on Investment.

Flare offers the highest return on investment and lowest cost of ownership
of any authoring, publishing and content management solution available.

“After we finished our first year using MadCap Flare, we took a pen and paper and discovered we saved 520 hours. That’s three project months!”

Stefan Steinbauer
Head of Documentation and Translation

Increase
Productivity

Compressus uses Flare for an 8x Increase in Production Speed

read the case study

Reduce
Project Time

illumina uses Flare to Reduce
Project time by 80%

read the case study

Reduce
Localization Costs

Hewlett Packard Enterprise Reduces
Translation Costs by 50%

read the case study

Streamline
Content Delivery

Quantum uses Flare for
Single-source Publishing

read the case study
READ ROI SUCCESS STORIES

Reduce Support Tickets with Modern, Easily
Searchable User-Friendly Documentation.

Technical Support

Reduce support calls and emails by providing your customers with modern, user-friendly documentation portals and websites that are easily searchable.
Empower your users to find answers they need, wherever they need it, to reduce costs and improve your overall support service satisfaction.

“Our support team is seeing anywhere from a 10 percent to 30 percent drop in ‘how-to’ calls, which suggests that customers are finding it easier to follow the Help instructions.”

Riyaz Adamjee
Manager of Communications Services | CCC

Track and Measure Your Help Center Performance with Analytics and Reporting.

Technical Support

Gain insight into how your customers find and interact with your content with advanced analytics and reporting. Gather data, such as topic views, search keywords, search terms that yield no results, so you can measure and improve overall Help center performance.

Learn About MadCap Pulse

Organizations Around the Globe Are Reinventing Their Documentation with MadCap Software

Vodafone online help
Vodafone and 3di logos

Multinational Telecommunications Giant Vodafone Chooses MadCap Flare and the Team at 3di Information Solutions to Create Award-Winning Help Website

“Flare’s rich functionality has played an integral part in enhancing the Vodafone user experience when they are buying, installing, and using One Net Business.”

Pawel Kowaluk
Technical Director | 3di Information Solutions

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La Jolla, California 92037

Toll Free (US/Canada): +1 888-MADCAP1
Direct: +1 858-320-0387

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