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No matter how you want or need to create content, we've got you covered.

Best-in-class software solutions for the creation of technical documents and learning & development; including content creations, collaboration, publishing, syndication, and analytics.

MadCap Software Features

Need an enterprise-class DITA component content management system?

MadCap IXIA CCMS is a designed to streamline your technical communication process. Based on the DITA standard, our solution can be tailored to meet your needs.

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Your customers demand better content experiences. We can help.

Best-in-class software solutions for content creation, collaboration, publishing, management, and analytics & reporting.

MadCap Flare print and web output examples

Next generation authoring and publishing that delivers results.

Drive more value for your organization with cutting-edge solutions to streamline the development of technical documentation, eLearning courses, training guides, knowledge bases, and more.

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We power content experiences that deliver results.

Thousands of leading brands around the world rely on MadCap Software to streamline content delivery workflows and maximize their return on investment.

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Reduce Project Time

Jet Linx Reduces Time to Produce FAA-compliant Manuals from 3 Weeks to 3 Days.

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Cut Translation Costs

Apteco Reduces the Time to Translate Content from Weeks to 2 Days or Less.

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Increased Delivery Speed

Searchability and Content Reuse Can Make the Average Writer More Than Twice as Productive

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Streamline Collaboration

Bullhorn Reduces the Average Time to Collaborate with SMEs from 3 Hours to 30 minutes or Less.

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New Success Story

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Rivian Uses MadCap Software to Embed Interactive Owner’s Guide in Vehicle’s Infotainment Dashboard

“The interactive, in-dash vehicle guide we’ve created with MadCap Flare is integral to creating a superior experience for our customers.”

David Jackson
Director, Technical Publications

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Proven, tested, trusted.

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Moving to DITA was a wise decision by upper-management, who foresaw the cost-savings in using XML in our documentation process. But it was not until implementing MadCap Software's DITA CCMS solution that we were able to realize the full promise of DITA.

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Keith Schengili-RobertsManager of Documentation and Localization | AMD’s Graphics Products group

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MadCap Flare makes it so easy to produce separate outputs using the same topics, helping us to support different groups of users with minimal effort and maximize productivity at the same time.

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Yvonne BaynashInformation Engineering Manager | Hewlett Packard Enterprise

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MadCap Central’s analytics have been really helpful in discovering which topics are the most popular. I can really focus on those topics and make sure I keep them easily searchable and updated. We didn't have anything like that in the other software.

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Michelle MalickInstructional Designer and Learning Systems Support | Citadel Credit Union

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One of our products might have five applications supporting it, and the HTML5 output and search with MadCap Flare allow us to more easily put all that information in one place and help customers find it.

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Jenni ChristensenTraining and Technical Documentation Manager | Plexsys

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MadCap Flare’s integration with Git is fantastic. We can see every single change to content, where it was interjected and why. This has allowed us to track down discrepancies, make a change, and then get FAA approval to fly a plane with a content change the next day.

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Chris BradleyDirector of Publications & BCP Coordinator | Jet Linx

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The ability to publish knowledge articles into our Salesforce® communities 30% faster with MadCap Flare and MadCap Connect for Salesforce® is significant when you consider that we have over 700 articles.

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Ryan NicholsonDirector of Content and Training | Bullhorn, Inc.

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MadCap Flare stood out for its usability, single-sourcing, support for integrating with everything, and the ability to create gorgeous state-of-the-art documentation.

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Olga GomonovaHead of Client Enablement | Unqork, Inc.

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The time-saving capabilities of content reuse, combined with the ability to create SCORM and xAPI-compliant content opens up so many possibilities for anyone creating eLearning and training content.

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Andrea MaliskaDirector, Product Education and Customer Experience | Conga

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Industry Leading Solutions to Scale for Any Size Team or Organization

Technical Documentation

On-prem Topic-based Authoring and Publishing

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Flare + Cloud-based Project Management, Collaboration, Hosting, Analytics

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Enterprise-class Component Content Management System (CCMS)

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Learning & Development

Enterprise-class Learning Content Management System (LCMS)

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Why content teams choose MadCap Software to deliver results.

Industry: Software & Technology

Avalara Used IXIA CCMS to Unify Their Content On a Single Platform

We absolutely want reusable and componentized content to be managed in the DITA format, and with all the authoring tools being used across the organization, we needed a system that offered both scalability and flexibility. That’s where IXIA CCMS came in.

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Michael IantoscaSr. Director of Platform & Tools
50%
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Avalara reduced content creation and management overhead for authors by approximately 50%.

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Industry: Security

Illumio Chooses MadCap Flare to Deliver Results

It used to take four team members up to 10 hours a day to publish a guide for a new product release, up to 40 hours total. Now a single technical writer at Illumio can use MadCap Flare to handle the entire guide creation and update and push it out on the portal all in an afternoon.

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Katherine MorganDirector, Technical Publications
85%
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Illumio reduced the time to deliver new product guides from 40 hours to 6 hours to keep pace with new product releases.

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Industry: Aviation

Jet Linx Speeds Delivery of FAA-Approved Operations Manuals

With MadCap Flare, we could create manuals that are far more advanced than what our industry is used to in three days and at a fraction of the cost. I’ve been working with Flare for a long time, and there is so much you can do with it; the possibilities are endless.

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Chris BradleyDirector of Publications & BCP Coordinator
86%
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Jet Linx reduced the time to produce FAA-compliant manuals from 3 weeks to 3 days.

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Industry: Software

Apteco Reduces Customer Support Calls and Translation Costs

In the past, we’d produce a document in Microsoft® Word and then send it to the German team to translate, and that would take weeks. Now I just use MadCap Central to send snippets of the Flare content that are new or have changed, and we get the translations back in one or two days.

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Tony DzumagaTechnical Author
92%
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Apteco reduced the time to translate content from English to German down from weeks to 2 days or less.

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Innovative Software Solutions Backed by World-Class Support

At MadCap Software, customers come first, customization is simple, and teams are integrated with a powerful cloud-based platform. We’ve spent decades building solutions to help our customers improve content experiences and maximize their return on investment.

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Innovative Software Solutions to Support Your Entire Content Development Lifecycle

MadCap Software offers best-in-class software solutions for content creation, collaboration, publishing, management, and analytics & reporting.

Our software is easy to set up, deploy, and scale for any size team or organization.

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Backed by World-Class Support and Customer Success Teams

Our innovative software solutions are backed by our world-class in-house Technical Support team and free resources to get you and your team up to speed quickly.

Plus, our dedicated Customer Success team is available to you throughout your customer journey.