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Getting the Review you Want

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Sharon Figueira

Vice President of Customer Success - CCMS

Published on: June 16, 2023

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It’s no secret; getting the review you need for high quality documentation can be tough.

When you are working towards a deadline on highly technical content a proactive, collaborative reviewer is critical. Episode 2 of IXIAtalks explores the impact of bad review and the dire consequences it can have for the quality of technical documentation. Join IXIASOFT’s own Sharon Figueira to discover the reasons behind this common issue, and the ways in which technical writers and subject matter experts (SMEs) can improve their collaboration and benefit the documentation and the customer.

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Headshot of Sharon Figeira

Sharon Figueira

Vice President of Customer Success - CCMS

Pre-Sales Consultant for North America, IXIASOFT

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