The Premier Technical Communication
and Content Strategy Conference
MadWorld 2019 San Diego
April 14-17, 2019 | Hard Rock Hotel | San Diego, California
![MadWorld 2019 Welcome Reception](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/photo-recap-1.jpg)
![Photo of MadWorld Attendees smiling and looking over the schedule](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/photo-recap-2.jpg)
![MadWorld presentation view from the audience](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/photo-recap-3.jpg)
MadWorld 2019 Speakers and Sessions
![photo of Nita Beck](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-beck-350x350.jpg)
Nita Beck
Owner, Technical Communications Strategist | Nita Beck Communications
Sessions
MadCap Flare Listapalooza
Analyze This! Making the Most of MadCap Flare’s Analysis Features
![photo of Joe Bleasdale](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-bleasdale-350x350.jpg)
Joe Bleasdale
Associate Product Manager | disguise Systems
Sessions
Creating Mega Menus in MadCap Flare Outputs
Adding Additional Styling Elements to MadCap Flare Skins
![photo of Homer Christensen](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-christensen-350x350.jpg)
Homer Christensen
Content Architect | Peace Team Solutions
Sessions
Using MadCap Central for SME Reviews and Contributions
Transitions and Transforms: Animation Basics
Workshop: Snariables: Reusable Components using Snippets and Variables
![photo of Carl Christensen](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-carl-christensen-350x350.jpg)
Carl Christensen
Senior Software Engineer | MadCap Software
Sessions
Enhancing Your Translation Workflow: How to Make the Most of MadCap Lingo
![photo of Ray Davis](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-davis-350x350.jpg)
Ray Davis
Manager, Global Service Operations Technical Communications | Medtronic
Sessions
Putting MadCap Flare in the Driver’s Seat with Data-Driven Images
Workshop: Breaking the Build Event Horizon: Part 1
Workshop: Breaking the Build Event Horizon: Part 2
![photo of Scott DeLoach](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-deloach-350x350.jpg)
Scott DeLoach
CEO | ClickStart
Sessions
Module 2: Adding Content, Linking Content
Module 6: Q&A
Enhancing HTML5 Responsive Layout and Design
Dynamic User Assistance in MadCap Flare
Workshop: Best Practices for Responsive Content
Workshop: Best Practices for Responsive Content (Continued)
![photo of Daniel Ferguson](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-ferguson-350x350.jpg)
Daniel Ferguson
Founder & President | Smart Output
Sessions
The Highlight Reel: Using a Syntax Highlighter in Your MadCap Flare Project
How Did You Do That? Ten Hidden Tricks That Every MadCap Flare User Should Know
Workshop: Do More with LESS: Using the LESS CSS Preprocessor in Your MadCap Flare Project
Workshop: Do More with LESS: Using the LESS CSS Preprocessor in Your MadCap Flare Project (Continued)
![photo of Patrick Fueldner](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-fueldner-350x350.jpg)
Patrick Fueldner
Learning Solutions Architect | Nestlé GLOBE
Sessions
Using MadCap Central for SME Reviews and Contributions
![photo of Heather Hadley](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-hadley-350x350.jpg)
Heather Hadley
Technical Writer II | InfoTrax Systems
Sessions
On-Demand Help for On-Demand Software: How to Write for SaaS
Determining the Best Search Engine for Your HTML5 Output
![photo of Mike Hamilton](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-hamilton-350x350.jpg)
Mike Hamilton
VP Product Evangelism | MadCap Software
Sessions
Module 1: Getting Started
Module 2: Adding Content, Linking Content
Module 4: Single Sourcing Content
Module 6: Q&A
Micro Content, Chatbots, and Machine Learning – What Do They Mean for Technical Authoring?
Workshop: Developing an Action Plan with Micro Content in MadCap Flare
![photo of Denise Kadilak](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-kadilak-350x350.jpg)
Denise Kadilak
Information Architect/Team Manager | Blackbaud
Sessions
Workshop: Advanced Project Management: Managing Complex MadCap Flare Projects
Workshop: Advanced Project Management: Managing Complex MadCap Flare Projects (Continued)
![photo of Peter Kelley](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-kelley-350x350.jpg)
Peter Kelley
Director | Visa
Sessions
How We Converted the Visa Rules Publication to MadCap Flare
Using MadCap Flare’s Find and Replace Feature to its Full Potential
![photo of Henri Kester](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-kester-350x350.jpg)
Henri Kester
Content Technology Manager | Illumina
Sessions
Custom Protocol Selector 2.0: More Personalized Content
![photo of Andrea Maliska](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-maliska-350x350.jpg)
Andrea Maliska
Founder | Rebel Learn LLC
Sessions
Using Lightboards to Provide an Effective and Engaging Virtual Learning and Training Experience
Minding the Gap: How to Create a Custom Training Program For Your Audience
![photo of Jennifer Morse](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-morse-350x350.jpg)
Jennifer Morse
Director of Product Evangelism | MadCap Software
Sessions
Module 2: Adding Content, Linking Content
Module 5: Sending Topics for Review, Building Targets
Module 6: Q&A
What’s New from MadCap Software: MadCap AMS, MadCap Flare, and MadCap Central
![photo of Paul Pehrson](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-pehrson-350x350.jpg)
Paul Pehrson
Certified MadCap Flare Trainer & Consultant | DocGuy Training
Sessions
Integrating Media into a MadCap Flare Project
Global Project Linking: To Link or Not to Link
Workshop: Expanding Your Toolbox: Advanced Features in MadCap Flare
Workshop: Expanding Your Toolbox: Advanced Features in MadCap Flare (Continued)
![photo of Neil Perlin](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-perlin-350x350.jpg)
Neil Perlin
President | Hyper/Word Services
Sessions
Caution: Contains Graphic Material
Project Management in MadCap Flare and MadCap Central
Workshop: Right on Target: Advanced or Just Unfamiliar Features in the Target Editor
Workshop: Right on Target: Advanced or Just Unfamiliar Features in the Target Editor (Continued)
![photo of Jenny Pittman](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-pittman-350x350.jpg)
Jenny Pittman
Senior Technical Writer | BeyondTrust
Sessions
How to Create a Tech Docs Builder to Automate Builds
Enhancing Your MadCap Flare Skills with Regular Expressions
![photo of Jason Ross](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-ross-350x350.jpg)
Jason Ross
Senior Science Writer | Illumina
Sessions
Mature Migration: Growing Your Documentation Set With MadCap Flare
![photo of Chelsea Santos](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-santos-350x350.jpg)
Chelsea Santos
Content Architect | Illumina
Sessions
Custom Protocol Selector 2.0: More Personalized Content
Mature Migration: Growing Your Documentation Set With MadCap Flare
![photo of Mallary Silva-Grondin](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-silva-grondin-350x350.jpg)
Mallary Silva-Grondin
Director of Experience and Technical Communications | TraceLink
Sessions
Using MadCap Flare to Create Enterprise API Documentation
Localization Musts and the Key to a Trusted Vendor Relationship
![photo of Robin Stefani](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-stefani-350x350.jpg)
Robin Stefani
Technical Training & Communications Manager | STEALTHbits Technologies, Inc.
Sessions
Customer-Friendly User Guides with MadCap Doc-To-Help
MadCap Doc-To-Help Single Sourcing for Multiple Outputs
![photo of Paul Stoecklein](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-stoecklein-350x350.jpg)
Paul Stoecklein
Documentation Director | MadCap Software
Sessions
Module 3: Designing Content
Module 6: Q&A
Micro Content: It’s Kind of a Big Deal
![photo of Tony Vinciguerra](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-vinciguerra-350x350.jpg)
Tony Vinciguerra
Senior Manager of Technical Writing | athenahealth
Sessions
Holy Grail Part 1: Driving Down Support Calls with Truly Helpful Online Help
Holy Grail Part 2: Increasing Feature Usage with Effective Release Documentation
![photo of Luciana Voigt](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-voigt-350x350.jpg)
Luciana Voigt
Knowledge Management Coordinator | Senior Sistemas
Sessions
Knowledge Management for Bots using MadCap Flare
System Internationalization with MadCap Flare, MadCap Lingo and MadCap Capture Integration
![photo of Nathan Wolf](https://f1.madcapsoftware.com/websiteImages/madworld/2019/photos/speakers/photo-wolf-350x350.jpg)
Nathan Wolf
Lead Technical Writer | Cisco Systems, Inc.
Sessions
Creating a Contemporary Print PDF Design with MadCap Flare
Cleaning Up the Clutter: Refresh Your MadCap Flare Project Design