The Premier Technical Communication
and Content Strategy Conference
MadWorld 2023 Speakers and Sessions
Dipo Ajose-Coker
Product Marketing Manager | MadCap Software
Sessions
- Applying Structure to an Unstructured World
- Migrating to DITA - Managing Change
Thomas Bro-Rasmussen
Owner | TBRO
Sessions
- Take MadCap Flare on the High Road
- Numbers Galore
- Branching at its Best
- Branching at its Best (continued)
Leah Catania
Content Strategist | TraceLink, Inc.
Sessions
- Applying a Design System to Your Document Design
- Card Sorting or Tree Testing? Best Methods for Testing Information Architecture
Jorgeo Catolico
Sessions
- Maximizing Success: Tips and Tricks from MadCap Software's Customer Success Team
Nico Conforti
Head of Customer Enablement | Exasol AG
Sessions
- Using Flare to Cut Costs on Salesforce
- Soup with your Flare? Automating the Boring Stuff
- Soup with your Flare? Automating the Boring Stuff (continued)
Christine Crafton
Instructional Designer/ Developer | HPE
Sessions
- From Drab to Fab
- Content Collaboration
Ray Davis
Senior Technical Writer | Alcon
Sessions
- A Picture is Worth a Thousand Words...In Any Language
- A Picture is Worth a Thousand Words...In Any Language: Part 2
- A Picture is Worth a Thousand Words...In Any Language: Part 2 (continued)
Scott DeLoach
CEO | ClickStart
Sessions
- Microcontent-based Content Development Process
- Building a Knowledge-based Corporate Culture to Enhance the Customer Experience
- Intelligent Content Strategy
- Intelligent Content Strategy (continued)
Jeff Dhillon
Documentation Team Lead: Operations | Motorola Solutions
Sessions
- Going Git – An Easy Way to Translate Flare Projects
- Turning UI Strings into Variables for a Single Source of Truth (all languages)
Daphna Edgar
Client Learning Program Manager | DTCC
Sessions
- More than Making Things Pretty...Promoting Your Deliverables Internally
- Using Analytics to Build Your Content...and Your Business
Kayla Grinalds
Lead Technical Writer | 84.51 LLC
Sessions
- Never Too Many Favorites: Our MadCap Flare and Central Favorite Features
- “Involve Me and I Learn”: Using Flare and WalkMe to Enhance Customer Experience
Bridget Groce
Lead Technical Writer | Leidos
Sessions
- Single Sourcing – Making it Work for Different Audiences
Mike Hamilton
VP Product Evangelism | MadCap Software
Sessions
- Delivering Customer-Centric Content: Analytics and Micro Content in Action
- Going Rogue with Skins: Unleashing Creativity and Customization in Your Flare Projects
Sarah Hurst
Technical Writer | 84.51 LLC
Sessions
- Never Too Many Favorites: Our MadCap Flare and Central Favorite Features
- “Involve Me and I Learn”: Using Flare and WalkMe to Enhance Customer Experience
Mike Huffman
Global Technical Training Manager | Aruba, a Hewlett Packard Enterprise company
Sessions
- From Drab to Fab
- Content Collaboration
Denise Kadilak
Information Architect and Sr. Manager | Blackbaud, Inc.
Sessions
- Building Relationships with Your Content
- How Granular Can You Go? Content Reuse Through MadCap Flare
- How Granular Can You Go? Content Reuse Through MadCap Flare (continued)
Chad Kreiger
Senior Technical Writer | Huron
Sessions
- Streamlining FAQs: Enhancing the Customer Experience
- Giving Your Flare Project a Facelift!
George Lewis
Service Delivery Director | 3di
Sessions
- When Does It Make Sense To Consider DITA
Tracy Mack
Lead Content Designer | IRIS Software Group Ltd
Sessions
- Managing Complex Projects and Help Designs Within Large Teams
- Improving Customer Experience with Consistently Branded, Accessible Help Centres
Jennifer Morse
Vice President of Customer Success | MadCap Software
Sessions
- What's New: Unveiling the Latest Developments from MadCap Software
- Ask the Experts: MadCap Software Panel
Hennah Rahman
Senior Staff Production Manager | Rivian
Sessions
- Manage Page Layouts, PDFs, and Print
- Preparing a Flare Project for Localization
Meinrad Reiterer
Project Manager | MadTranslations
Sessions
- Going Git – An Easy Way to Translate Flare Projects
Trey Smith
Sr. Engineering Supervisor | Honeywell
Sessions
- Thinking Beyond Technical Writing: How to Build a Content Experience Ecosystem
Paul Stoecklein
Documentation Director | MadCap Software
Sessions
- Case Study: Transforming Customer Experience with Video
- The Role of AI in Technical Writing: Embracing Innovation in a Brave New World
- Streamlined Private Output for an Internal Audience
Norah Helena Strand
Senior Director | Nasdaq
Sessions
- A Technical Writer Team’s Journey to Thought Leadership
- The On-Demand Portal of the Future
Karen Ware
Lead Technical Writer | Nasdaq
Sessions
- A Technical Writer Team’s Journey to Thought Leadership
- The On-Demand Portal of the Future
Leigh White
DITA Specialist | MadCap Software
Sessions
- Meet the Neighbors: An Overview of the IXIACCMS
- All Together Now! Collaborating with the IXIA CCMS
Paul Wolfe
Head of Knowledge and Publications | Canadian Centre for Christian Charities
Sessions
- How to Leverage AI Transcribers, Synthesizers, and Editors in Regulated Docs
- Managing Content Health and Balance in a Large, Eclectic Portfolio
Savannah Woods
Technical Writer | MasterControl
Sessions
- Accordions, Tabs, Cards, Oh My!
- Accordions, Tabs, Cards, Oh My! (continued)
Lisa Zarfl
Project Manager | MadTranslations
Sessions
- A Picture is Worth a Thousand Words...In Any Language
