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Coronavirus Update:  We Are Committed to Providing Exceptional Service and Support to Our Customers   

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Coronavirus Update

For the health and safety of our employees, all MadCap Software offices and departments have been set-up to work remotely. We remain committed to providing exceptional service and support to our customers, so please continue to contact us via the channels listed below. We look forward to continuing to serve you.

MadCap Software, Inc. – Headquarters

9191 Towne Centre Dr #150
San Diego, CA 92122

Toll Free: 1-888-MadCap1
Tel: +1 858-320-0387
Fax: +1 858-754-1245

MadCap Software, Inc. – Austin

11401 Century Oaks Terrace, Suite 250
Austin, Texas 78758

Toll Free: 1-888-MadCap1

Contact by Department

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Sales & Product Information

Have a sales or product related question? Contact our sales team to get started.

+1 858-320-0387, Option 1

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Customer Service

Are you an existing customer with service related issue? Contact our customer service team for assistance.

+1 858-320-0387, Option 5

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Technical Support

Our technical support engineers are available on-site, and for extended business hours, to help you find answers to even the most challenging technical support issues.

+1 858-320-0387, Option 3

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General Inquiries

For all other inquiries, please contact us here.


Just Announced

New Office Expansion: Austin, Texas

MadCap Software is thrilled to announce the expansion of our offices in Austin, Texas.

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