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The Premier Technical Communication
and Content Strategy Conference

October 8-11, 2019 | The Marker Hotel

MadWorld Is Your Best Learning and Professional Development Opportunity of the Year

Transform the way you think and work.

Spread out over three full days of learning, the MadWorld technical communication and content strategy conference is your chance to learn from the experts, network with your peers, and take home best practices.

The conference features 20 main conference sessions, eight advanced workshops, a technical support lounge for one-on-one support, and hosted networking events each night to ensure you’re maximizing your learning and professional development.

Watch the Video: MadWorld 2019

MadWorld is the pinnacle of conferences.

Thomas Bro-Rasmussen | MadWorld Speaker and Attendee

What to Expect from MadWorld

Reason 1

Learn From The Experts

All MadWorld sessions and workshops are taught by the best of the best – professional consultants, certified trainers, and industry veterans with decades upon decades of experience. This is a great opportunity for you to learn from their years of shared experience.

Reason 2

Network With Your Peers

MadWorld attendees come from organizations from all over the world – from small businesses to Fortune 100 companies and from universities to large government agencies. You’ll be able to exchange ideas and build relationships with people who have dealt with similar challenges.

Reason 3

Get One-on-One Technical Support

What better way to leverage a learning conference than to get answers to your specific questions? Open all conference long, the MadWorld Technical Support Lounge offers access to our technical support team for one-on-one support.

Reason 4

Bring Home Best Practices

All attendees get access to each and every presentation, along with the audio recording, so you can continue your learning experience and share with team members long after the conference is over.

My second MadWorld is now in the books. A huge thank you to MadCap Software for putting on a great conference and for having a fantastic product that makes our work lives so much more efficient. Thank you to all of the speakers for sharing your knowledge with us, and to the hotel for being a gracious host.

Bryan Anderton | MadWorld Attendee

MadWorld presentation view from the audience
closeup of someone taking notes during a MadWorld session

Who Should Attend?

A Conference Experience Designed To Maximize Engagement

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Get Inspired!

At MadWorld, talented experts from the field of technical communication, content strategy, user experience, and more come together to share their best practices. By the end of the conference, you’ll leave reenergized with a new sense of focus and determination to tackle the challenges big and small.

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Have Fun. And Lots Of It.

One of the many things MadWorld attendees have come to expect about the conference is that it is a whole lot of fun. And it should be. Learning doesn’t have to be dull or boring.

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Meet the MadCap Software Community of Users.

Meet the passionate community of users located in Europe and beyond, spanning a vast range of industries, skillsets and areas of expertise. The conference is centered around the idea of community, and encourages engagement every step of the way.

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Enjoy a Conference With Perks.

Welcome reception? Included. Lunch? Included. Hosted networking events? Included. Beyond the cost of the conference, hotel, and airfare, very little additional expenses are needed to enjoy the conference.

MadWorld Presentation
Networking at MadWorld
The MadWorld Lounge
Fantastic conference this year. Met interesting new folks, connected with old friends, and learned a lot more than I knew. Enjoy, everybody! Look forward to next year’s event.

Steve Janoff | MadWorld Attendee

Why You Should Attend MadWorld

MadWorld offers you something truly unique – an opportunity to interact with fellow users and MadCap Software team members all conference long. From technical communicators and documentation managers, to learning management practitioners and content strategy experts, attendees are eager to learn, network and share their best practices.


Don’t just take our word for it, there’s no shortage of takeaways to bring back to the office.

Only day one of the conference and have learned SO much! I have so much I already want try! #MadWorld2018

Deb | MadWorld 2018 Attendee

I so appreciated and enjoyed my time here this week at #madworld2018. Even discovered a security issue and learned of another one - bonus! The people and speakers here have been fabulous, I hope to make it here next year.

Kimberly H | MadWorld 2018 Attendee

Working and taking notes at a MadWorld

Get hands-on Support from the Technical Support Team

Have a question regarding your Flare project? Or how a specific feature works? A team member is standing by ready to help. With hands-on guidance from senior level technical support members, the popular support lounge offers the unique opportunity to talk to team members all conference long.

At MadWorld, there’s always someone there to help. If you need anything, reach out – people are there to make sure you’re creating the best product possible.

Matthew Hodson | MadWorld 2018 Attendee

Really big thanks to all the people in the Technical Support Lounge. You guys deserve trophies for Herculean patience and listening skills. Thanks for making a newbie feel at ease!

Patrick Dunnegan | MadWorld 2017 Attendee

Closeup of a support session in the MadWorld Support Lounge


Discuss strategies face-to-face with other MadCap Software users, share advice on how to enhance user experience, streamline collaboration, and much more.

The networking opportunities at MadWorld are awesome – it’s great to network with people from around the country, and learn how they use MadCap Flare in different ways.

Alex Hoffman | MadWorld 2018 Attendee

It is not so rare to be part of a group of like-minded people. It IS rare to be a part of a group that is so sharing and synergistic. I feel lucky to be a part of MadWorld. Until next year.

David T. Menges | MadWorld 2017 Attendee

People networking at MadWorld Europe 2018

Last but not least: Not Just Your Average Conference

We set out to make the MadWorld conferences truly distinct. Our goal is to maximize value and education and deliver only the highest pedigree of speakers and sessions, to find world-class accommodations, and to provide an environment that is engaging, welcoming and fun.

Want to know how to run a successful technical communication conference? Ask @MadCapSoftware, they know how to do it right. #MadWorld2018

Patrick Calnan | MadWorld 2018 Attendee

Got to give huge props to @MadCapSoftware for the fantastic conference so far. Organization is on point, people couldn’t be friendlier, and the amount of knowledge being imparted is unreal. Can’t wait to come back! #madworld2018

Trevor | MadWorld 2018 Attendee

MadWorld Attendees having fun at the Hotel Del in Coronado