Press Center | 2009

Flare Allows N-able to Offer Customers a State-of-the-Art Web Experience, and Provide One-Day Turnaround on Documentation Updates
We might have been able to create our content with other authoring tools, but Flare has allowed us to make
our documentation modern,
sophisticated and professional while keeping it easy to use," said Calnan. "Our customers have noticed and
appreciate the changes we've made, and their
high level of satisfaction has led to our senior management recognizing Flare's value as well.

MadCap Software Wins 16th Annual TechAmerica High Tech Award in the Software Category
MadCap Software, Recognized for Innovation in Architecture, Customer Focus, Profitability and Growing Global
Market Share.

MadCap Mimic 4.0 Adds New Flash Compiler, Import of PowerPoint Files, and Support for XPS and PDF as First-class Output Types
MadCap Mimic Brings New Level of Performance, Flexibility, and Ease to Creating and Delivering Software
Simulation
Movies; Facilitates Reuse of Existing E-learning and Training Content

MadCap Software Selected as Finalist in 16th Annual TechAmerica High Tech Awards
"MadCap's innovation, growing market share worldwide, and profitability during one of the toughest
economic environments in decades demonstrate why MadCap Software is a model finalist for the TechAmerica High
Tech
Awards,"

MadCap Lingo 3.0 Features Project Packager to Bridge the Gap Between Authors and Translators
With version 3.0, MadCap Lingo adds a new Project Packager function that bridges the gap between authors and
translators who use other TMS software. Using the Project Packager, authors can work with translators to
streamline the
translation process, track the status of completion, and obtain more accurate project cost estimates. Version
3.0 also
features a new TermBase Editor for creating databases of reusable translated terms, and enhanced translation
memory.

SalesPage Uses MadCap Flare and Analyzer to Produce Documentation 25 Percent Faster
"We looked at several products, but the decision to use Flare was an easy one. Flare provided much cleaner
input and output in multiple formats; we could import our existing projects and immediately take advantage of
Flare's features, and Flare was more affordable than other solutions on the market."

MadCap Launches Flare 5.0 and Blaze 2.0, First Authoring Software to Support DITA Publishing with no Programming or Third-party Tools Required
"If you are in the market for a help authoring tool or if you are using DITA, check out Flare 5.0;
it will knock your socks off"

Leading Healthcare Software Provider Uses MadCap Flare to Tailor Print and Online Documentation to Different Users
In addition to its state-of-the-art functionality, another important factor for the company is that Flare
offers the lowest cost of ownership of any authoring software it has seen on the market.

Humber College Uses MadCap Flare to Deliver Online Humanities Course and Supplemental CD
"Flare is remarkably simple and provides the perfect what-you-see-is-what-you-get environment to set
up an online course using text, links, and photos," says Professor Byrnes.

MadCap Software Adds Former NetIQ Executive to Lead Initiative for Enterprise-wide Adoption of MadCap Products
Since launching its flagship product Flare three years ago, MadCap has gained thousands of customers,
including many Fortune 500 companies. Simon Blackburn will contribute to MadCap's next stage of growth by
spearheading
enterprise-level adoption of MadCap's best-in-class XML-based documentation family, which provides the
industry's most
integrated and complete content creation and workflow solution.

MadCap Mimic 3.0 and Capture 4.0 Feature MovieSync and Extended Single-sourcing for Simulation Movies and Graphics
The newest product versions introduce industry firsts with MovieSync for quickly transferring
movie properties between different Mimic movie versions, as well as expanded single-sourcing via conditions,
targets, and reusable movie frames and images. With these features, users can save tens of hours on a single
project.

MadCap Software Significantly Expands MadCap Lingo 2.0 Translation to Include DITA, MS Word, and Popular Text Standards
The enhancements to MadCap Lingo expand MadCap's leadership as the only truly integrated authoring
and translation memory tool provider. In conjunction with the launch of MadCap Lingo 2.0, MadCap is
introducing
additional purchase options to support use by freelancers or other users with temporary requirements.

MadCap Software Launches New Version of MadCap Feedback server—a Web 2.0-enabled Content Feedback System
MadCap Feedback Server 2.0 Enhances Author and Reader Collaboration with Simplified
Installation, Customizable User Profiles, Email Notifications, and Context-Sensitive Help ID Tracking.

AVST Uses MadCap Flare to Replace Four Documentation Applications, Eliminate the Need For a CMS, And Cut Project Time in Half
Flare's Ability to Manage All Project Content Provides a Cost-Effective CMS Alternative and Saves
AVST Hours in Updates, Edits, Revisions and Formatting.

MadCap Software Wins "Red Herring 100 Global" Award
"MadCap has joined an elite list of promising companies around the world that are delivering
technology innovations, which are profoundly changing our day-to-day experiences"
Using MadCap's software, customers have been able to deliver consistent print and online documentation in a
range
of Western and Asian languages—while improving productivity by 30 to 200 percent.

MadCap Software Named a Finalist for "Red Herring 100 Global" Award
Leading Content Authoring Company Recognized for Innovation, Global Strategy and Profitable Growth.

Towson University Uses MadCap Flare to Teach Online Help Authoring Best Practices
As a metropolitan university located just outside of Baltimore, Towson has several programs
designed to prepare students for professional careers. One of those programs is its Professional Writing
Master
of Science graduate program, which in 2008 has added a new track in Technical Writing and Information
Design…
students are gaining valuable expertise required to support the real-world documentation needs of today's
businesses and government organizations.