Press Center | 2008

ISOdx used MadCap Flare and Analyzer to deliver award-winning documentation
We already had award-winning software for customers in the service and support market, and we wanted
award-winning documentation to go with it, said Dave Seman, ISOdx manager of business and channel operations.
MadCap Flare allowed us to meet that goal, and now in sales calls, we promote our user manuals and online Help
along with our software. Its a big competitive differentiator for us.

Fox Racing Shox Modernizes Online Documentation With MadCap Flare
The FOX Racing Shox Bicycle Division now uses Flare to deliver its online bike owner's manual in seven
different languages, as well as power its online service site-providing a consistent look and feel for retail
customers,
dealers, and direct distributors. Flare replaces Adobe RoboHelp®.

MadCap Software Extends Cutting-edge Webhelp Functionality to Users of Legacy Browser-based Help Systems
The Search Optimizer extends MadCap's cutting-edge WebHelp search to legacy browser-based Help
systems. Now authors that continue to build their Web or intranet documentation using legacy tools can still
provide
their users with the most advanced WebHelp search in the industry.

MadCap Software to Provide First Complete Authoring and Publishing Suite of Tools for DITA; No Extra Toolkits or Developer Resources Required
"Based on the initial demonstrations of DITA support in the upcoming MadCap software, it is safe to
say that the team continues to innovate and improve its offerings to be compatible with where the market is
headed...By
adding DITA support, we see another example of MadCap's dedication to the field of technical communications
and
structured authoring."

MadCap Flare Selected as Top Authoring Application in Two Technical Writer Surveys
Market Demand for MadCap Flare Surpasses Legacy Solutions as More Than 39 Percent of Surveys'
Respondents Name Flare Their Authoring Application of Choice.

MadCap Software Launches Capture 3.0 for Cutting-edge Screen Capture and Graphics Editing
MadCap Software Launches Capture 3.0 for Cutting-Edge Screen Capture and Graphics Editing MadCap
Capture adds new system clipboard integration and significantly enhances text single-sourcing, image editing
features,
and output options.

MadCap Software Selected as Finalist in 15th Annual AEA High Tech Awards
Leading Content Authoring Company Recognized for Innovation in Architecture,
Customer Focus and Continuing Growth.

MadCap Flare Chosen Over Content Management Systems for Enterprise Health Management System Project, Facilitated Delivery of 12 Print and Online Deliverables
"Flare was the best fit for the project with its topic-based authoring and ability to publish to
multiple channels from a single source file... Flare allowed us to become heroes in the eyes of our
client,"

MadCap Software Expands Native XML Family of Documentation and Content Authoring Products
MadCap Blaze, X-Edit, Flare 4.0, and Analyzer 2.0 Enable Integrated State-of-the-Art
Publishing Workflow. With these four new releases, MadCap delivers on the promise to provide a complete
set of tools to support a full range of print and online authoring needs, empowering everyone from
documentation professionals to technical support staff, IT professionals, business managers, and other
casual contributors.

MadCap Flare 4.0 Adds Enhanced Print Publishing Capabilities, New Inter-Project File Sharing, and Integration with MadCap X-Edit Collaboration Tools
Headlining the new features in Flare 4.0 are the extensive print functionality; the
ability to single-source files across multiple projects; and tight integration with the new MadCap X-Edit
toolenabling very streamlined document review and contribution workflow. Together, these features
transform Flare from a leading-edge online authoring solution to the first application that provides
comprehensive, best-in-class functionality for publishing both print and online content.

MadCap Software Redefines Print Publishing with Debut of MadCap Blaze
MadCap Blaze, with its topic-based authoring, fundamentally changes the process of
publishing large print documents, such as books or corporate manuals. "I thought I couldn't live without
FrameMaker®, and then I met MadCap Blaze," said Edward VanArsdall, founder of VanArsdall Information Design.
"With the addition of Blaze, MadCap now has a complete and comprehensive single-sourcing solution.
"The content reuse features, such as multiple outlines, will save so much time. It's really the future!"

Basys Moves to Web-Based Content Delivery Using MadCap Flare
Using features in Flare, such as single-sourcing, reusable snippets, and conditional tags,
basys also has significantly cut the time for maintaining its documentation completing some updates in
minutes that once took hours. Flare replaces the Adobe RoboHelp® content authoring tool.

GPRO Cuts Authoring and Translation Time up to Six-fold Using MadCap Lingo And Flare From MadCap Software
GPRO used the combination of MadCap Lingo and MadCap Flare to
implement a completely integrated and efficient solution for content
authoring, translation memory and publishing. Where it once took up to
six months to deliver a documentation project, GPRO now uses MadCap
Lingo and Flare to complete the project in just one month.

MadCap Mimic 2.0 Native XML Software Simulation Application Expands Online and Print Output Options with Silverlight Support and Enables Translation Via MadCap Lingo Integration
"Microsoft is very excited with the Silverlight integration that MadCap Software has added
to Mimic," said Tim Sneath, group manager for Client Platform Evangelism at Microsoft. "The combination of
Silverlight and MadCap Mimic, which takes advantage of the Microsoft .NET Framework, enables a rich,
Web-enabled
delivery vehicle for eLearning, technical support, online Help, and sales and marketing."

MadCap Software and Translations.com Form Strategic Partnership to Streamline Delivery of Best-in-class, Localized Content
Initial localization projects using Translations.com's services and content
created by MadCap Flare, the industry's first native XML authoring software, have resulted in cost savings
of up to 50 percent.

MadCap Software Awarded by Association of Support Professionals for Having One of the Industry's Ten Best Web Support Sites
MadCap's Online Support Recognized for Excellence in Design, Customer Experience, Usability
and Interactivity — prestigious ASP award recognizes the ten companies that best exemplify excellence
in online service and support.

MadCap Software Expands Reach Into Adobe's Realm
But that doesn't tell half the story of MadCap, an upstart software development company competing with the
Goliath that is Adobe.
MadCap has achieved acclaim from the March 2006 launch of its flagship content authoring product, MadCap
Flare…

MadCap Software Named a Finalist for Red Herring North America 100 Award
"Technology Innovation and Financial Performance Played Key Roles in MadCap's Selection."

MadCap Software Unveils Roadmap for First Complete Native XML Family of Documentation and Content Authoring Products
"MadCap Brings Together Authoring, Collaboration, Analysis, Translation, and
Multimedia Software into a State-of-the-Art Workflow Solution. The tightly integrated MadCap
family will provide companies with an end-to-end solution for developing and delivering content
in print, online, and on the Web—and in their language of choice."

MadCap Software Adds Web-based Training Expert to Lead MadCap Mimic Product Management
"Patricia Dear has joined the MadCap team as product manager for MadCap Mimic. In this
role, Ms. Dear will build on Mimic's powerful, native XML capabilities for creating software simulation
movies to evolve it into a robust application for eLearning."

MadCap Feedback Server Lets Protech Associates Respond to Customers in Real Time
"When MadCap introduced its Feedback Server, it was the obvious choice. It
is the only product we've seen that combines Web 2.0 community features with usage tracking.
That unique combination has enabled us to improve documentation, enhance our products, and
increase our productivity."

Citect Increases Productivity 200 Percent Using Flare From MadCap Software
"Citect's decision to move to Flare was the result of an in-depth review of more
than half a dozen products. "We completed a very thorough evaluation that compared 30 different Help
content requirements. In the end, Flare addressed more of those requirements than any other product
we reviewed. It also has a modern, forward-looking architecture, which stands out from the older
designs of other solutions whose older architectures have been updated for today's Web-based Help
demands."

MadCap Software Launches MadCap Analyzer, First Software to Proactively Suggest Content Development Improvements
"MadCap Analyzer takes it one step further." said Steve Salter, documentation
specialist and trainer at Local Government System Inc. "We no longer need to worry about
usability testing because Analyzer will examine our topics and suggest ways to take advantage
of Flare's advanced single-source features. It also checks links and provides advanced reports.
In fact, deploying Analyzer is like employing another member of our documentation team — one
that handles all the mundane checking without a single complaint!"

MadCap Software Debuts MadCap Lingo — The Most Integrated Translation Memory System and Authoring Tool the Industry Has Ever Seen Eliminates File Transfers Susceptible to Content and Formatting Corruption
"Without any training, I was able to install it on one of our translator's
computers, and in less than a day she was productive. True to its promise, Lingo enabled
translation while preserving all of our document structure and formatting, and my translator
reported back that this is going to make her job much simpler." Rowdy Bristol, technical
communications manager of Gemcom Software Australia Pty. Ltd.

Publicly Traded Software Provider Cuts Project Time by One-Third!
Divestco, headquartered in Calgary, Canada, is a leading provider of software,
data, and services to the oil and gas industry. Divestco chooses Flare over other Authoring
solutions for its native XML architecture; support for Microsoft .NET, reusable components
and more…