Platinum Maintenance Technical Support Contact Form
Please read our Frequently Asked Questions before contacting technical support.
If you are an active Bronze Maintenance Plan customer, please submit the following form to contact a technical support representative. To purchase a single telephone inquiry, please click here.
Customer Service Questions
For product registration and license transfer inquiries, please contact a customer service representative at +1 (858) 320-0387 or email customerservice@madcapsoftware.com.
Please read our Frequently Asked Questions before contacting technical support.
If you are an active Platinum Maintenance Plan customer, please submit the following form to contact a technical support representative or call +1 (858) 320-0387 and select Option 3.
Customer Service Questions
For product registration and license transfer inquiries, please contact a customer service representative at +1 (858) 320-0387 or email customerservice@madcapsoftware.com.
Please verify your key was entered correctly.
This key can be found on your sales receipt or in your order confirmation email.
If you do not have a maintenance plan and would like to contact a technical support representative,
you can purchase a single telephone inquiry here.
NON-TECHNICAL INQUIRIES CAN BE DIRECTED TO THE FOLLOWING:
- For sales inquiries: Sales@MadCapSoftware.com
- For customer service inquiries: CustomerService@MadCapSoftware.com
If you do not have a maintenance plan and would like to talk to a MadCap Software technical support representative, you can purchase a single incident inquiry. Buy Now
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