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Software & Technology

Software and technology companies are streamlining the creation and delivery of content for software documentation, in-product Help, knowledge bases, user guides, self-service and support websites and more.

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Featured Customer Success Story

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84.51° Replaces Traditional LMS with MadCap Flare and MadCap Central to Power Stratum Learning Center

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LMS Replaced with Agile Delivery of How-To Guides, Training Content and More

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By embedding our courses in Flare, we’re making them all accessible from one location, and clients don’t have to go to an external LMS.

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Casey Schroeder Lead Content Strategist, 84.51°

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Leading Governance, Risk and Compliance SaaS Provider Galvanize Facilitates Self-Support for its Customers Worldwide via Localized Documentation Websites with MadCap Software

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Creating Superior User Experiences

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Because Flare has a robust system of conditions, variables, snippets, and tables of contents, we can essentially write content once, and then make it substantively different when used in different contexts and by different audiences.

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Ian Alton Manager, Technical Writing, Galvanize

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Hewlett Packard Enterprise Relies on MadCap Flare to Deliver 15 Responsive HTML5-Based Help Centers for its Application Delivery Management Products

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Reduced Project Time with Streamlined Content Delivery

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Our writers were amazed by the speed with which Flare built our online outputs. It used to take us more than half an hour to create a project. Now it just takes under 10 minutes.

Revuen Fine | Information Engineering Manager, Hewlett Packard Enterprise

Cut Time Spent on Client Support by 2,400 Hours in Just Six Months

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Increase Ticket Deflection

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Optimized Publishing Cycle with Content Reuse

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Cut Costs by Replacing Traditional CMS Solution

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Large-Scale Transition to Agile Development – 450,000 Topics, 180 User Guides

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Improved Team Collaboration and Content Quality

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Optimized Publishing Cycle with Content Reuse

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Saved Over 520 Hours of Project Time

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Customer Showcase Highlights

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