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Cutting-edge authoring and
publishing for today’s technical
writers and learning &
development professionals.

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MadCap Connect for Zendesk

With MadCap Connect for Zendesk, you can publish MadCap Flare content directly to Zendesk Help Center with just a few clicks.

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See What You Can Do with MadCap Connect for Zendesk

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Publish content directly to Zendesk

With MadCap Connect for Zendesk, authors can now take the content in Flare and publish directly to Zendesk Help Center. In MadCap Flare, we’ve extended the capabilities of the publishing destination feature, giving you the option to publish Clean XHTML or skinless HTML5 outputs directly to categories and sections you have created in Zendesk.

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Reduce time spent on authoring

For authors looking to add their content to Zendesk, the lack of a robust single-source, multi-channel authoring platform in Zendesk makes it challenging to create, import, or reuse structured content. With MadCap Connect for Zendesk, authors can save hours of work manually copying and pasting content from Flare into Zendesk.

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Control the look and feel of content

No need to manually reformat content in Zendesk every time a change is made. Update your content from Flare and let the plugin do the work of automatically publishing and preserving your HTML5 elements for you such as drop down text and other dynamic links. Inclusion and exclusion of conditional tags, and variable overrides are supported as well.

How to Publish MadCap Flare Content Directly to Zendesk

Learn how to setup your MadCap Connect for Zendesk plugin with this helpful step-by-step guide from our Director of Product Evangelism.

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MadCap Connect for Zendesk Plugin

Publish content directly to Zendesk using the MadCap Connect for Zendesk plugin.
Pricing is on a subscription basis per user, per year. Only users publishing content directly to Zendesk require the plugin.

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