MadCap Software LogoLeft Quotation MarkRight Quotation Mark

Register for MadWorld 2020 Austin by December 31 to Save Up to $1600 VIEW CONFERENCE DETAILS

MadCap Software One-Day Workshop
THURSDAY, MARCH 26, 2020

map marker iconThe Edgewater Hotel
2411 Alaskan Way, Seattle, WA 98121

The workshop agenda covers topics essential for today’s technical writers and documentation managers, including maximizing content reuse, multi-channel publishing, and formatting your documentation with advanced CSS techniques.

Our experienced technical support team will be available all day to answer your questions. Have a question about a particular project, or having trouble implementing a particular feature? Stop by the technical support desk for one-on-one assistance.

Prospective Users

Come join us for the morning session, the full day, or for the hosted networking events. Contact us at sales@madcapsoftware.com for more details.

MadCap Flare Icon

The One-day workshop is your chance to:

  • Dive deep into six sessions ideal for new and existing users
  • Get updates on the latest releases from MadCap Software
  • Meet MadCap Software representatives
  • Get one-on-one support from our technical support team
  • Enjoy a hosted lunch + a networking event & happy hour
Register Now

Workshop Agenda

8:00

AM

Technical Support Desk Opens

8:00 - 9:00

AM

Registration

9:00 - 10:00

AM

Introduction to the MadCap Authoring and Management System (AMS)

In this opening session, get a hands-on look into the capabilities of the MadCap Authoring and Management System (AMS). From authoring, publishing, and translation to cloud-based content management, you can streamline the entire content development lifecycle. A high-level overview of the importing process, concepts behind content reuse, single-sourcing, and multi-channel publishing as well as managing content and projects in the cloud will be covered.

10:00 - 10:10

AM

Break

10:10 - 11:10

AM

Introduction to the MadCap Authoring and Management System (AMS), continued…

In this opening session, get a hands-on look into the capabilities of the MadCap Authoring and Management System (AMS). From authoring, publishing, and translation to cloud-based content management, you can streamline the entire content development lifecycle. A high-level overview of the importing process, concepts behind content reuse, single-sourcing, and multi-channel publishing as well as managing content and projects in the cloud will be covered.

11:10 - 11:30

AM

Coffee Break

11:30 - 12:30

PM

Unlocking the Power of MadCap Flare and MadCap Central

As powerful as the MadCap Flare authoring platform is, when connected to the cloud-based functionality of MadCap Central you gain an entirely new level of production control and publishing. MadCap Central facilitates the long-term storage, archiving, and versioning of content. MadCap Central also contains an entire dashboard for managers or leads to plan projects, create task lists, assign tasks (including start dates, due dates, and number of hours budgeted for the task) to individual team mates, and more. In addition, the interface also includes a lightweight editor so that your subject matter experts can perform content reviews directly in their web browser with no installation of software necessary. Add to that the MadCap Central content hosting capability and it rounds out the “muscle” of MadCap Flare to make your content look good with the “brain” to keep production on task and on schedule.

12:30 - 1:30

PM

Hosted Lunch & Networking

1:30 - 2:30

PM

What’s New in MadCap Flare and MadCap Central

Market-leading innovation is what drives us at MadCap Software. While the introductory sessions focus on the basics and fundamentals of MadCap AMS, this session will cover the newest advancements and improvements in the latest releases to MadCap Flare and MadCap Central. Flare’s new features include patent pending micro content authoring for featured snippets in search, chatbots, AI and more, CSS variables, drag and drop import, and much more. MadCap Central adds output analytics, a redesigned user interface, and much more.

2:30 - 2:40

PM

Break

2:40 - 3:40

PM

Maximizing Content Reuse in MadCap Flare

In a perfect world we would never duplicate content and we would never have to make the same edit twice. That world can be a reality using advanced content reuse functionality built into MadCap Flare. This session will explore single-source functionality including the use of Conditional Markers, Variables, and re-usable Content Snippets. Learn how to keep a single point-of-edit master version, and yet still be able to publish unique content as needed.

3:40 - 4:00

PM

Snack Break

4:00 - 5:00

PM

A Guide to Modern Design with CSS

Where single-sourcing allows us to deliver content tailored to the reader, CSS allows us to brand that content with any look, feel, or formatting necessary. Should the procedure render in Verdana in the web browser but in Times New Roman in the PDF? Easy. Whether we are publishing everything under our own corporate style-guide look and feel, or if we need to be able to rebrand out content for partners or customers, Flare’s use of CSS can make this happen.

5:00 - 5:30

PM

Q&A

Do you have a question about a particular feature in Flare or how to implement a new workflow in Central? This session will give you the opportunity to ask questions from our experts, Mike Hamilton and Jennifer Morse, so come prepared to get answers to your most pressing questions. You will also have the chance to ask questions from our technical support team all throughout the workshop.

5:00

PM

Technical Support Desk Closes

5:30 - 6:30

PM

Networking & Hosted Happy Hour

Join us for networking and a hosted happy hour following the workshop.

*Sessions ideal for new and prospective users.

Photo of Mike Hamilton

MEET THE INSTRUCTORS

Mike Hamilton

Mike Hamilton is the VP of Product Evangelism and one of the founding members of the MadCap Software team. With over twenty years of experience in training, technical communication, multimedia development, and software development, he has worked with organizations such as Cymer, National Steel & Shipbuilding, and the US Navy. He is a frequent speaker at industry events such as STC Summit, LavaCon and more, and is commonly quoted in technology articles in various trade publications.

Photo of Jennifer Morse

Jennifer Morse

As the Director of Product Evangelism at MadCap Software, Jennifer has over 15 years of software sales experience in the technical communication and content development industry. In addition to overseeing the Product Specialist team, her focus is to promote the value of the company’s solutions to the marketplace, solicit customer feedback, and report on trends in the industry that can help improve the company’s offerings. Since joining the company in 2006, and prior to moving into the role of Product Evangelist, Jennifer has played an integral role in managing the company’s growing sales organization. Not only has she helped increase market share in the United States, but she has been a leader in expansion into overseas markets, including Europe, the Middle East and India.


Save $149

Workshop

$99

Ends December 31

Register Now

VIEW ALL REGISTRATION RATES

SAVE $149
Ends December 31, 2019

Workshop
$99

SAVE $100
Ends January 31, 2020

Workshop
$149

SAVE $50
Ends FEBRUARY 29, 2020

Workshop
$199

Regular Rate
Ends MARCH 26, 2020

Workshop
$249


ABOUT THE VENUE

Map Pin IconThe Edgewater Hotel
2411 Alaskan Way
Seattle, WA 98121

Edge Water Hotel

For a special discounted hotel room rate, use the Corporate/Promotion Code LOYALTY when booking to save up to 20%.

VIEW HOTEL WEBSITE