MadCap Flare One-Day Workshop
Friday, June 14, 2019

map marker iconArcher Hotel Austin
3121 Palm Way, Austin TX 78758

The workshop agenda covers topics essential for today’s technical writers and documentation managers, including maximizing content reuse, multi-channel publishing, and formatting your documentation with advanced CSS techniques.

Our experienced technical support team will be available all day to answer your questions. Have a question about a particular project, or having trouble implementing a particular feature? Stop by the technical support desk for one-on-one assistance.

Prospective Users

We’re new to the neighborhood! You can read our Austin office expansion announcement here.

Come join us for the morning session, the full day, or for the hosted networking events. Contact us at sales@madcapsoftware.com for more details.

MadCap Flare Icon

The One-day workshop is your chance to:

  • Dive deep into six sessions ideal for new and existing users
  • Get updates on the latest releases from MadCap Software
  • Meet MadCap Software representatives from the Austin office
  • Get one-on-one support from our technical support team
  • Enjoy a hosted lunch + a networking event & happy hour
Register Now

Workshop Agenda



Technical Support Desk Opens

8:00 - 9:00



9:00 - 10:00


Introduction to MadCap Flare*

In this opening session, get a hands-on look into the capabilities of the MadCap Software publishing system. A high-level overview of the concepts behind content reuse, single-sourcing, and multi-channel publishing will be covered as well as live software demonstrations showing the best practices of how to get the most out of MadCap Flare.

10:00 - 10:10



10:10 - 11:10


What’s New in MadCap Flare 2019 and MadCap Central April 2019 Releases

Market-leading innovation is what drives us at MadCap Software. While the introductory session focused on the basics and fundamentals of MadCap Flare, this session will cover the newest advancements and improvements in the latest releases. We will explore the new Micro Content Editor in Flare, which can be leveraged in different ways to enhance the way users interact with your content. In addition, this session will also explore CSS variables, Zendesk publishing, the redesigned user interface in MadCap Central, and more.

11:10 - 11:30


Coffee Break

11:30 - 12:30


Unlocking the Power of MadCap Flare and MadCap Central

As powerful as the MadCap Flare authoring platform is, when connected to the cloud-based functionality of MadCap Central you gain an entirely new level of production control and publishing. MadCap Central facilitates the long-term storage, archiving, and versioning of content. MadCap Central also contains an entire dashboard for managers or leads to plan projects, create task lists, assign tasks (including start dates, due dates, and number of hours budgeted for the task) to individual team mates, and more. In addition, the interface also includes a lightweight editor so that your subject matter experts can perform content reviews directly in their web browser with no installation of software necessary. Add to that the MadCap Central content hosting capability and it rounds out the “muscle” of MadCap Flare to make your content look good with the “brain” to keep production on task and on schedule.

12:30 - 1:30


Hosted Lunch & Networking*

1:30 - 2:30


Maximizing Content Reuse in MadCap Flare

In a perfect world we would never duplicate content and we would never have to make the same edit twice. That world can be a reality using advanced content reuse functionality built into MadCap Flare. This session will explore single-source functionality including the use of Conditional Markers, Variables, and re-usable Content Snippets. Learn how to keep a single point-of-edit master version, and yet still be able to publish unique content as needed.

2:30 - 2:40



2:40 - 3:40


A Guide to Modern Design with CSS

Where single-sourcing allows us to deliver content tailored to the reader, CSS allows us to brand that content with any look, feel, or formatting necessary. Should the procedure render in Verdana in the web browser but in Times New Roman in the PDF? Easy. Whether we are publishing everything under our own corporate style-guide look and feel, or if we need to be able to rebrand out content for partners or customers, Flare’s use of CSS can make this happen.

3:40 - 4:00


Snack Break

4:00 - 5:00



Got questions regarding a particular Flare feature? Or looking for tips on how to solve a workflow issue or pain point? This session is your opportunity to get expert suggestions, answers, and advice from Mike Hamilton, VP of Product Evangelism. Attendees are also encouraged to come and share any tips and tricks they think might be useful for the audience.



Technical Support Desk Closes

5:00 - 6:00


Networking & Hosted Happy Hour*

Join us for networking and a hosted happy hour following the workshop.

*Sessions ideal for new and prospective users.

Photo of Mike Hamilton

Meet the instructor

Mike Hamilton

Mike Hamilton is the VP of Product Evangelism and one of the founding members of the MadCap Software team. With over twenty years of experience in training, technical communication, multimedia development, and software development, he has worked with organizations such as Cymer, National Steel & Shipbuilding, and the US Navy. He is a frequent speaker at industry events such as STC Summit, LavaCon and more, and is commonly quoted in technology articles in various trade publications.

Pricing Details

$99 USD

Early Registration

April 09 – April 30, 2019

$149 USD


May 1 – May 31, 2019

$199 USD


June 1 – June 14, 2019