Our winter webinar schedule is jam-packed with instruction and insights from TechComm experts. Make the most of the next few months by signing up for these free learning experiences:

Storming the Castle: How to Reach Those Who Control the Power and Purse Strings

Feb 5, 10:00-11:00 am (Pacific Time) Register here.

storming-a-castle-t11261It seems sometimes like management engagement with your content strategy is like a great mystical prize sealed up in the highest tower of a maze-like castle; and there’s a huge moat; and the whole thing is on top of a mountain…

To actually reach it is a challenge that will in itself take a strategy, special tools (and weapons?), and a great mountain-climbing, maze-solving team.

Noz Urbina shares some of his experience on how we can get closer to our content strategy objectives by not falling at the first barrier: getting the necessary support to develop and implement it. Based on a career selling content strategies into a diverse range of organizations – from a few hundred staff to tens-of-thousands – some of his tips will involve judicious use of common sense, and others will be potentially surprising. Learn how you can storm that castle, and claim your prize.

Presenter: Noz Urbina, Founder, Urbina Consulting

MadCap Flare for the Total Newbie: Why Single-sourcing, Multi-channel Publishing & Collaborative Authoring is Essential

Feb 12, 10:00-11:00 am (Pacific Time) Register here.

MadCap FlareKnowledge of MadCap Flare is an absolute must now for tech writers, as more companies are adopting it, more universities are teaching it, and more technical writing positions list it as a requirement. Want to learn the basics? Come and meet MadCap Flare. We will discuss how Flare handles some of the most vexing problems faced by tech writers today.

This webinar will introduce you to:

  • Single-sourcing
  • Multi-channel publishing
  • Collaborative authoring
  • Master projects in Flare

In addition to introducing Flare, Mr. Ferguson will share his story of converting to Flare, as well as his experiences about the ways that Flare is solving problems for his clients.

Presenter: Daniel Ferguson, Owner, Write Degree Communications

Let’s Get Analytical: Advanced Reporting and User Statistics in MadCap Pulse

Feb 20, 10:00-11:00 am (Pacific Time) Register here.

pulseBringing your documentation over to the Social Side isn’t just about the “likes,” “shares,” and “follows” (although those are all pretty cool). In this webinar, you’ll learn about the three components of MadCap Pulse (reporting, ratings, and collaboration) and how each one, used separately or together, can help you take your documentation to the next level. We’ll take an in-depth look at the advanced reporting and user statistics within MadCap Pulse, including:

  • Search Phrases and Search Phrases with No Results – find out what your users are looking for…and not finding
  • Topic Views and Ratings – which topics have the highest and lowest traffic and ratings
  • User Count – how many people are using your system and when are they using it?
  • Individual User Activity – view the user activity for any individual in your community

We’ll also explore a case study featuring leading cybersecurity company Venafi and its use of MadCap Pulse to gain insights to improve the user experience.

Presenter: Jennifer White, Product Evangelist, MadCap Software

Live Panel Discussion: What You Need to Know, What You Can Afford to Ignore, and the Future of TechComm

Mar 4, 10:00-11:30 am (Pacific Time) Register here.

webinar-20140304-smallIt can be a challenge weeding though all of the buzzwords, technologies, standards and best practices in the technical communication community, but we’re here to help you navigate through this flood of information.

Join our panel of experts – Neil Perlin, Scott DeLoach and Mike Hamilton – for this live 90-minute webinar as they cut through the hype and discuss what you need to know, what you can afford to ignore, and what the future may hold for our industry.
Our panel discussion topics will include:

  • Outputting to the unknown
  • Responsive design
  • Trending formats
  • Future-proofing your content
  • Translation/localization
  • Social media
  • And more!

Neil Perlin Owner | Hyper/Word Services
Scott DeLoach Founder | ClickStart, Inc.
Mike Hamilton VP of Product Evangelism | MadCap Software

Jennifer White Product Evangelist | MadCap Software

Want More?

We’re always adding new free webinars hosted by industry experts and MadCap product evangelists, so stay up-to-date on our schedule by bookmarking this page.

About The Author

Jennifer White

About Jennifer White

Jennifer White, a Product Evangelist at MadCap Software, has over 15 years of experience in writing, broadcasting, public speaking, marketing and social media management. Jennifer has also served as a social media manager, blogger, on-air host, writer and content provider for CBS Radio and Fox TV.

Last Modified: January 30, 2014

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