Getting Started Resources
MadCap Software product demonstrations are not available for training purposes, but please take a look at these helpful resources.
MadCap Flare
- Watch the MadCap Flare Product Demonstration video.
- Watch the MadCap Flare Getting Started video and download the Getting Started Guide
- Access our project templates library to easily publish print and web-based content without any design or web development resources
MadCap Flare Introductory Training Course Now Included with Your Free Trial and Product Purchase
Take advantage of our introductory web-based training course, taught by MAD Certified instructors. A $599 training course value.
View The CourseMadCap Flare Online
- Watch the MadCap Flare Online Product Demonstration video.
- Check out the MadCap Flare Online Getting Started video and download the Getting Started Guide
- Getting started on a new project? This video on uploading projects is a great place to start.
MadCap Lingo
- Watch the MadCap Lingo Getting Started video and download the Getting Started Guide
MadCap Lingo Introductory Training Course Now Included with Your Free Trial and Product Purchase
Take advantage of our introductory web-based training course, taught by MAD Certified instructors. A $599 training course value.
View The CourseAuthoring and Publishing Resources
Create Your First Flare Project in Three Easy Steps
Create your project in Flare using our project templates
Watch VideoEdit and add topics in the editor
Read the “creating topics” help articleBuild your targets (HTML5, PDF and More) from the Project Explorer
Watch VideoThat’s it! Click View Output in the Build Window Pane and you’ll be able to view your target in your browser. You can build and view any number of targets you create following these easy steps.
Easily Publish Content to Zendesk®, Salesforce® and ServiceNow® with the MadCap Authoring and Management System (AMS)
MadCap Connect for Zendesk®
MadCap Connect for Zendesk® makes publishing your single sourced content to Zendesk Help Desk quick and easy. Using either the Clean XHTML or skinless HTML5 output, you can publish your Flare content directly to categories and sections you have created in Zendesk.
Learn MoreMadCap Connect for Salesforce®
MadCap Connect for Salesforce® makes publishing your single sourced content to Salesforce Knowledge quick and easy. Using the Clean XHTML output, you can publish your Flare content directly to Salesforce as Articles.
Learn MoreMadCap Connect for ServiceNow®
MadCap Connect for ServiceNow® makes publishing your single sourced content to ServiceNow® knowledge bases quick and easy. Using the Clean XHTML output, you can publish your Flare content directly to knowledge bases you have created in ServiceNow®.
Learn MoreImporting Legacy Content Resources
Do You Have Existing Content to Import? We’ve Got You Covered.
MadCap Flare makes it easy to import a number of popular content types such as Microsoft® Word. You can now effortlessly import any number of Word files simultaneously directly into Flare with a simple drag and drop.
Author-it® Converter Documents
Are you coming from Author-it®? Our free utility – the Author-it® Converter – allows you to take your published XML output from Author-it® and convert it to a MadCap Flare project while maintaining all project and source files.
Download the free utilityWebinar Resources
MadCap Flare for the Total Newbie
Understanding key concepts – such as single-sourcing, multi-channel publishing, collaborative authoring, and master projects – is essential for new Flare users. Good news: We have a webinar resource covering just that! Watch the webinar to get started with the basics.
Watch the WebinarUpcoming Webinars
Sign up for a free upcoming webinar taught by industry experts and MadCap Software product specialists.
View the scheduleRecorded Webinars
Miss one of our webinars? You can access them anytime in our free webinar archive.
View webinar archive