MAD Skills icon

Save $100 on Flare training! Use code SKILLS online only through 12/31.

Register Now

Getting Started Resources

MadCap Software product demonstrations are not available for training purposes, but please take a look at these helpful resources.

MadCap Flare

MadCap Flare Introductory Training Course Now Included with Your Free Trial and Product Purchase

Take advantage of our introductory web-based training course, taught by MAD Certified instructors. A $599 training course value.

View The Course
training video Icon

MadCap Flare Online

MadCap Lingo

MadCap Lingo Introductory Training Course Now Included with Your Free Trial and Product Purchase

Take advantage of our introductory web-based training course, taught by MAD Certified instructors. A $599 training course value.

View The Course
training video Icon

Authoring and Publishing Resources

Create Your First Flare Project in Three Easy Steps

1

Create your project in Flare using our project templates

Watch Video
2

Edit and add topics in the editor

Read the “creating topics” help article
3

Build your targets (HTML5, PDF and More) from the Project Explorer

Watch Video

That’s it! Click View Output in the Build Window Pane and you’ll be able to view your target in your browser. You can build and view any number of targets you create following these easy steps.

Easily Publish Content to Zendesk®, Salesforce® and ServiceNow® with the MadCap Authoring and Management System (AMS)

MadCap Connect for Zendesk®

MadCap Connect for Zendesk® makes publishing your single sourced content to Zendesk Help Desk quick and easy. Using either the Clean XHTML or skinless HTML5 output, you can publish your Flare content directly to categories and sections you have created in Zendesk.

Learn More

MadCap Connect for Salesforce®

MadCap Connect for Salesforce® makes publishing your single sourced content to Salesforce Knowledge quick and easy. Using the Clean XHTML output, you can publish your Flare content directly to Salesforce as Articles.

Learn More

MadCap Connect for ServiceNow®

MadCap Connect for ServiceNow® makes publishing your single sourced content to ServiceNow® knowledge bases quick and easy. Using the Clean XHTML output, you can publish your Flare content directly to knowledge bases you have created in ServiceNow®.

Learn More

Importing Legacy Content Resources

Do You Have Existing Content to Import? We’ve Got You Covered.

MadCap Flare makes it easy to import a number of popular content types such as Microsoft® Word. You can now effortlessly import any number of Word files simultaneously directly into Flare with a simple drag and drop.

Import Your Microsoft® Word Documents

Watch the Video Download the import guide

Import Your FrameMaker® Documents

Watch the Video Download the import guide

Author-it® Converter Documents

Are you coming from Author-it®? Our free utility – the Author-it® Converter – allows you to take your published XML output from Author-it® and convert it to a MadCap Flare project while maintaining all project and source files.

Download the free utility

Webinar Resources

MadCap Flare for the Total Newbie

Understanding key concepts – such as single-sourcing, multi-channel publishing, collaborative authoring, and master projects – is essential for new Flare users. Good news: We have a webinar resource covering just that! Watch the webinar to get started with the basics.

Watch the Webinar

Upcoming Webinars

Sign up for a free upcoming webinar taught by industry experts and MadCap Software product specialists.

View the schedule

Recorded Webinars

Miss one of our webinars? You can access them anytime in our free webinar archive.

View webinar archive