Your Flare Content Can Now Power Portals, Federated Search, and Governed AI

Angela Drury, Paul Stoecklein | April 3, 2026

Illustration of Flare connecting tech docs to portals.

Technical documentation teams have always faced the same problem. You have structured, well-maintained content in Flare. Your users need a unified place to find it, search across it, and get answers from it. And your organization needs confidence that AI-powered experiences draw on your content, not all web content.

Closing that gap without stitching together third-party tools or abandoning your existing authoring workflow has been harder than it should be. Until now. Flare Online can now connect to Syndicate, the delivery layer where those capabilities already exist.

What the connection to MadCap Syndicate makes possible

Flare Online can publish directly to MadCap Syndicate through the new Publications and Destinations functionality. It’s a connector that acts as the secure bridge between your Flare content and external delivery platforms like MadCap Syndicate or an SFTP server.

Instead of hard‑coding credentials, you define a connector once—at either the license or user level—and store all required connection details there (such as URLs, roles, and API keys or SFTP credentials).

Destinations then simply reference that connector, reusing its credentials to publish outputs. This separation of configuration from destinations makes publishing more secure, easier to manage, and far more scalable across multiple projects and outputs.

Your authoring workflow doesn't change. Your topics, conditions, variables, and structure stay exactly as they are. What changes is where your content lands and what it can do once it gets there.

Publications and Destinations define that path. They determine where your content is delivered, how it is distributed, and how it is made available across systems.

Now through Syndicate, your Flare Online outputs can power branded Syndicate Portals, where customers or internal users access everything you've published in one place.

With Syndicate content delivery, search spans all published content, and AI is scoped strictly to approved, trusted content. It does not reach beyond that boundary or pull from uncontrolled external sources. That distinction matters for teams managing compliance, governance, and the integrity of the user experience.

What’s Possible in the Latest Flare Online Release?

The April 2026 release of Flare Online is built around one core idea: your content deserves a better path to your audience. Publications and Destinations is new publishing workflow that connects Flare Online directly to MadCap Syndicate and defines where content is delivered.

Flare Online content delivered with Syndicate can now take advantage of:

Portal publishing, the ability to deliver your Flare Online outputs via Syndicate to centralized, branded Portals where customers access everything in one place
Federated search across all outputs published to Syndicate Portals, giving users a single, unified search experience scoped to your content
Governed AI integration through Syndicate Portals, with AI that pulls only from the outputs you've published and approved
Content governance and compliance controls are built into the Syndicate delivery pipeline, giving teams visibility and control over what gets published, where it appears, and how it is accessed

These features are part of a connected MadCap publishing pipeline that moves content from authoring into controlled distribution.

Watch this video to learn more and see it in action:

What are Syndicate Portals

A Portal is a centralized, branded experience where users can access content in one place. Instead of navigating across multiple sites or outputs, everything you choose to publish is brought together into a single destination.

Through MadCap Syndicate, content is delivered into the Portal as a unified experience, without the need to recreate or manage content across separate systems. This maintains a single source of truth behind the scenes while presenting a consistent interface to users.

Portals can be public or private, branded to your organization, and can include AI-driven experiences that are restricted to approved content. The result is not just easier access, but a more controlled and consistent way to deliver content across users and systems.

You don't rebuild. You extend.

The content you've already created, the structure, the single-sourcing, the years of refinement, don't need to be recreated somewhere else. It now has a direct path into Syndicate, the content delivery layer built for modern documentation demands.

If you haven't explored MadCap Syndicate yet, start with the Publications and Destinations features in this Flare Online release. See how the publishing connection works, then look at what Syndicate Portals make possible on the output and receiving end.

Your content is already doing the hard work. Now it has a defined path to reach the systems, experiences, and AI that depend on it.

Start a free trial of Flare Online today.

This article was originally published on April 3, 2026.

Angela Drury

Content Manager

Angela Drury is a product marketing content specialist at MadCap Software with a background spanning customer experience, marketing strategy, and content development. She focuses on translating complex content systems into clear, practical guidance, writing about content strategy, governance, and AI-driven delivery. Her work helps technical and business audiences better understand how content functions across documentation, learning, and support.

Paul Stoecklein

Documentation Director

Paul Stoecklein has over 20 years of experience as a writer, editor, and documentation specialist. In that time, he has worked for a wide range of companies, including Anheuser-Busch, Edward Jones, and eHelp Corporation. Since the formation of MadCap Software in early 2005, Paul has headed its documentation department.