From Silos to Syndication: Seamless Solutions, Shared Content
September 29 - October 1, 2025 | Coors Field, Denver
MadWorld Conference
Adam Jensen
Vice President of Sales Engineering , MadCap Software
Adam Jensen is Vice President of Sales Engineering at MadCap Software, where he partners with global organizations to modernize how they manage and deliver learning content, technical documentation, and enterprise knowledge. With a strong background in content strategy, solution consulting, and buyer enablement, Adam helps teams streamline complex content operations and scale their impact.
Adam Jensen is Vice President of Sales Engineering at MadCap Software, where he partners with global organizations to modernize how they manage and deliver learning content, technical documentation, and enterprise knowledge. With a strong background in content strategy, solution consulting, and buyer enablement, Adam helps teams streamline complex content operations and scale their impact.
Monday
Advanced Workshop 10:30 - 11:30
From Docs to Bots: Building AI Agents with Syndicate’s RAG API
Step into the future of technical documentation by learning how to turn your content into an intelligent assistant. In this advanced workshop, we’ll show you how to connect MadCap Syndicate’s Retrieval-Augmented Generation (RAG) endpoint with AI agent frameworks like Copilot Studio.
Participants will get hands-on with tools like Postman to authenticate, test, and explore Syndicate’s APIs. Then, we’ll walk through building a live AI agent that can answer real-world technical documentation queries.
Whether you’re a technical writer exploring AI, or a developer interested in workflow automation, you’ll leave with the skills and patterns to start embedding AI-powered content delivery into your own organization.
Session Topics: MadCap Syndicate, Advanced Workshop
