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 Register for  MadWorld 2021 Austin  by December 31 to Save Up to $1000

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The Premier Technical Communication
and Content Strategy Conference

October 3-6, 2021 | Fairmont Austin

Photo of Daphna Edgar

Daphna Edgar

Senior Technical Writer, DTCC

Daphna Edgar is a Senior Technical Writer at DTCC (The Depository Trust and Clearing Corporation), a financial services industry company, where she produces client-facing documentation and teaches colleagues to use MadCap Flare. Daphna has been an enthusiastic Flare user since version 1.0. She puts on her propeller head daily to develop browser-based and print-ready product documentation and reference materials. She is always eager to add an extra spin to her propeller when she can incorporate new Flare features that enhance the client experience into her deliverables.

Daphna Edgar is a Senior Technical Writer at DTCC (The Depository Trust and Clearing Corporation), a financial services industry company, where she produces client-facing documentation and teaches colleagues to use MadCap Flare. Daphna has been an enthusiastic Flare user since version 1.0. She puts on her propeller head daily to develop browser-based and print-ready product documentation and reference materials. She is always eager to add an extra spin to her propeller when she can incorporate new Flare features that enhance the client experience into her deliverables.


Monday

Track 44:25 - 5:20

Showcase Showdown: How to Promote Your Deliverables Internally

In this session, Daphna Edgar, Senior Technical Writer at DTCC will showcase how she utilized a Side Navigation template at an internal Innovation Event showcasing innovations across her company and how they deliver values to internal and external clients. All departments were invited to this global event in January 2020. The DTCC Learning team participated in the Boston, Jersey City, and Tampa offices. Discussion of the planning and execution of this event will highlight how to educate and engage internal resources in the many aspects of online help deliverables, with the goal of improving content and its usability, and fostering ongoing internal partnerships.

Session Topics: Tools Neutral

Tuesday

Track 32:50 - 3:50

How CSS Variables and Other Small But Mighty Features Changed My Life

In addition to a discussion about powerful features that help develop and manage templates and content, I will share tips on the creative use of MadCap Flare in the development of a streamlined Side Navigation that is flexible for DTCC’s many branding elements. From my first glimpse of MadCap demonstrating dragging of dropping of table rows in 2005, to the 2019 introduction of CSS variables, it just keeps getting better! I will share anecdotes from years of Flare usage, along with working examples of features to manage and develop project resources content deliverables, such as: Tables, including alternate row shading and rearranging content; snippets/snippet conditions; variable/variables; CSS variables to scale branding elements in many file types; use of inline code in Master; analysis features to check and fix issues and to keep projects organized; and other handy features, such as repeat last action and toolbar/ribbon customization

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