Cloud-Based Documentation Software for Collaborative Teams.
Most tools stop at authoring. Flare Online takes your content from first draft to published and AI-ready. No installs. No handoffs. No version chaos.
Trusted by the world’s leading companies:
Collaborative Content Development, Start to Finish
Authoring & Review
Write, edit, and review content from any browser, with no installs or IT help for writers or SMEs. Every change is tracked under source control, so you can see who changed what and recover earlier versions.
Real-Time Collaboration
Writers, reviewers, and SMEs work on projects at the same time, from any browser. Comments and edits land where writers can act on them, so reviews move in minutes.
AI Assist in the Editor
Connect ChatGPT to draft, rewrite, summarize, and check content against your style guide in the editor. Every AI edit still goes through your team’s review before it is published.
Workflow Automation
Assign topics to writers and reviewers, set due dates, and track progress in one place. Managers see what’s in progress, in review, or blocked without chasing anyone for updates.
Translation Management
Create translation branches for each language and keep localized content tied to its source. Reused snippets and variables are translated once, cutting costs and time.
Hosting and Analytics
Host HTML5 output in Flare Online, including private, password-protected sites. Analytics show topics viewed, search phrases, and searches with no results, so you know what to fix next.
Flare Online & Flare Desktop: One Documentation Platform
Twice the power. Your Flare Online subscription includes Flare Desktop. Use Flare Online for cloud authoring, real-time review, tasks, and hosting.
Use Flare Desktop for advanced publishing, importing legacy content, and offline work. Both open the same projects, so your team never has to choose.
Flare Online vs. Other Cloud Tools
Create Smarter. Publish Faster. Do More with Flare Online.
What Flare Online Can Do (That Others Can't)
| Feature | Included in Flare Online | Most Competitors |
|---|---|---|
Accelerate output with browser-based authoring & real-time review |
||
Reduce complexity with built-in hosting & publishing tools |
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Make smarter decisions & scale faster with AI-assisted authoring and optimization |
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Speed up onboarding by importing legacy content (via Flare Desktop) |
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Support enterprise-scale delivery with advanced publishing control (via Flare Desktop) |
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Boost ROI with actionable user analytics on public, private or even in-product content |
Accelerate output with browser-based authoring & real-time review
Reduce complexity with built-in hosting & publishing tools
Make smarter decisions & scale faster with AI-assisted authoring and optimization
Speed up onboarding by importing legacy content (via Flare Desktop)
Support enterprise-scale delivery with advanced publishing control (via Flare Desktop)
Boost ROI with actionable user analytics on public, private or even in-product content
Multi-channel publishing power: Supports HTML5, PDF, ePub, Microsoft® Word, and more—plus responsive outputs and advanced branding.
Customization freedom: Users can deeply customize the design and interactivity, unlike a template approach.
Mature ecosystem: Builds on the proven success of Flare, which thousands of documentation teams worldwide trust.
Cloud Authoring, Publishing, and AI
The only cloud platform to do it all.
Authoring in the Cloud
Author, edit, and collaborate directly in the browser, on any device. No installation, no IT tickets, no waiting on licenses.
One-Click Publishing
Build and publish to multiple channels from one central place. Update a topic once and every output stays in sync.
AI-Assisted Authoring
Draft, rewrite, and summarize with AI right in your workflow, while your team keeps control of what gets published.
Trusted by Teams Worldwide
Providing secure password-protected access for viewers and SMEs to our Flare-generated content hosted on Flare Online has been a game changer for us. We are now more efficient and self-reliant as a team, eliminating dependencies on our internal IT departments.
Patrick Fueldner Tech Lead, Technology Learning Center, Nestlé Information Technology
We love MadCap Flare Online because it allows us to do everything within one portal. For us, it has cut out an insane amount of work, and operationally the process has become so much better.
Olga Gomonova Head of Client Enablement, Unqork, Inc.
Think of Flare Online as your nimble workhorse, & the Flare desktop app as your publishing powerhouse.
Anthony Olivier | CEO, MadCap Software
Advanced Publishing in Flare Desktop
Publishing to Zendesk®, Salesforce®, and ServiceNow®
Integrate with popular knowledge base platforms directly from the desktop application.
Context-sensitive help (CSH) output
Create help content that responds to the user's current context within your application.
Build events and batch targets
Automate complex publishing processes with customizable build sequences.
CI/CD pipeline integration
Connect your documentation to development workflows. Automate publishing, reduce manual errors, and keep content in sync with every release.
Templates for print, web, and mobile publishing
Flare provides free, customizable templates and pre-written manuals that simplify content creation—no advanced technical writing skills required.
Need those features? No problem. Flare Online integrates smoothly with Flare desktop, so your team can use both tools. Learn More
Smarter Together
The MadCap suite connects your teams, tools & strategy.
Streamline creation, management & delivery, so your entire content lifecycle runs faster & smarter.
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MadCap Flare
Powerful Authoring for Technical Writing & Publishing
MadCap Flare Online
Cloud Authoring, Publishing, & Collaboration for Everyone
MadCap IXIA CCMS
Enterprise-Grade DITA CCMS for Smarter Content Management
MadCap SyndicateAI
AI-powered Platform for Unified Content Delivery & Governance
See what’s possible with the most advanced content development platform in the industry.
Start your free 30-day trial or request a personalized demo. No downloads. No setup. Just seamless content creation from anywhere.
