Cloud-based Content Management for Technical Documentation

Powerful cloud-based publishing, project and content management
for technical writers and documentation teams.

Extend your authoring capabilities with a powerful cloud-based platform for content and project management, hosting, publishing, task tracking, user permissions, team collaboration and more, all in one centralized location.

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Go To MadCap Central’s Online Help

A Modern UI Makes Organizing Your Cloud-based Content Easy and Personalized

MadCap Central’s user interface makes it easy to organize your content, projects, teams and users. A customizable dashboard makes working personalized and efficient.

Customizable Dashboard

Customize your dashboard with widgets for quick and easy access to calendars, build history, cloud storage usage, project properties and more.

Projects

Project Management, Source Control, Hosting and Publishing
The Projects page displays a grid of all the MadCap Flare projects that have been uploaded to your MadCap Central license. Use the Projects section to schedule and manage builds, create and manage project lifecycle checklists, set builds to a “Live” status to make content viewable by the public, and much more.

Tasks

Task Management and Project Checklists
The Tasks page lets you keep track of work that needs to be completed and visualize the work flow. When creating a task, you can provide various kinds of information for it, including priority, due dates, estimated hours and more.

The Project Checklists feature allows you to create unique, customizable project milestones that can be tracked individually or as a team. Set the appropriate status on each item as you work, and keep track of the percentage of completion as you progress with a visual chart.

Teams & Users

Team Communication and User Management
The Teams page can be used to organize users into groups. This provides a convenient way to associate people with projects and quickly communicate with a specific set of users. The Users page lets you manage and view all of the users on a license key.

One Centralized Location to Manage Projects and Content

Managing projects and content has never been easier. Gain better insight into production schedules, milestones and deliverables with a variety of project management tools and content hosting features.

MadCap Central allows users to:

Upload Flare Projects: A copy of the project will reside in the cloud via Central
Import Flare Projects: Import projects from Central uploaded by another user
Assign Users to Projects: Assign users or entire teams to any project
Manage Project Status: Set projects to Active, Archive or Lock (read-only)
Get Notifications: Get notified on specific activities via the Notification Center, email or Slack
And much more!

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I have used other source control systems with Flare, and they have each had their challenges. The MadCap Central solution is so easy and works so well – I think it’s a no-brainer!

Kate Montressor
Senior Technical Writer,
SilverPeak, Inc.

Customizable Project Checklists to Track Project-Specific Activities and Progress

Eliminate spreadsheets and other non-integrated project management applications by tracking and managing your Flare project workflow with Project Checklists.

Create a Project Files Checklist: Project file checklists are automatically associated to specific files (e.g., topics, snippets, master pages) in your project. Custom columns can be added for any number of specific types of activity you want to track, such as “Subject Matter Expert Review” and “Add to TOC”, as well as an optional Note column to include any additional details required for the checklist item.
Create a Custom Checklist: Custom checklists can be created for anything you would like to track and manage, such as a product release “To Do” lists.
Create Checklist Templates: Checklist templates can be accessed across all projects uploaded to MadCap Central.
Track Your Progress: Set the appropriate status on each item as you work, and chart the percentage of completion as you work through your checklist.
Update Team Members and Managers: Share your progress with teams and managers and display widgets on your Home and Project dashboard.

A new Project Checklist widget
is now available from your
Home and Project dashboards.

Tracking multiple projects with multiple authors in multiple statuses can be confusing and downright challenging. MadCap Central's management dashboard – which is tightly integrated with MadCap Flare – will go a long way toward making project management smooth and efficient.

Neil Perlin
President, Hyper/Word Services

Jamie Roddy
Manager of Technical
Communications, Sabre Corporation

Tom Johnson
Technical Writer, Blogger
I’d Rather Be Writing

Easily Host Projects and Content in the Cloud

Projects and content hosted in MadCap Central can be accessed anywhere, and publishing no longer requires IT department resources.

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Track and Manage Tasks with Multiple Task Views

Need to assign tasks and visualize your project work flow with ease? With MadCap Central, tasks can be displayed in either a task board or calendar view, and all tasks can be broken down into five categories: To Do, In Progress, Complete, Archived and Backlog.

A task can hold any of the following:

Title
Description

Priority (Low, Medium, High)
Related Flare Project

Start and Due Dates
Estimated Hours

Owner and User Assignment
File Attachments

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Assign User Permissions to Control Access & Maintain Content Quality

Administrators can set user permissions for regular users. Permissions can be set globally for all projects or separately for individual projects.

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Collaborate with Teams to Manage Projects Efficiently

Teams can be used to organize users into specific groups. Associate users with projects and quickly communicate with a specific set of users using the Message Center.

The Message Center is an area where users can chat within Central. Chats can be with other individuals or entire teams.

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Automate, Manage and Publish Builds Quickly and Easily

Managing builds in MadCap Central is easy. Schedule builds, set builds to “Live” for easy publishing, and view the build log for details such as warnings or errors during builds.

The Build Management view allows users to:

Schedule Builds
View Generated Output
Set Builds to “Live” or “Keep”

View the Build Log
Download Builds Locally

Set Vanity URL
Receive Notifications

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Stay Informed with Notifications for Specific Activities via Email, the Notification Center, or Slack

Receive MadCap Central notifications via email, the Notification Center, or on your Slack channels for specific activity categories such as:

Users: Receive a notification if you have been added to or removed from a project
Builds: Receive a notification if a target from a project is generated (manual, scheduled start, or rebuild)
Teams: Receive a notification if a team is added to a project or removed from one
Tasks: Receive a notification if comments or files are added to a task
Projects: Receive a notification if a project’s status (i.e., Activated, Locked, Archived) is changed
And many more

Get Full Project Visibility with Customizable Dashboards and Widgets

Customize your dashboard with widgets – objects that let you see important information at a glance – for quick and easy access to calendars, build history, cloud storage usage, project properties and more.

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Scalable for Any Size Organization

A single user or a team of hundreds, MadCap Central was built for scalability. Pricing is simple and adding additional storage is easy.

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