Secure cloud-based authoring, collaboration, workflow and project management for technical writers and documentation teams.

Upload and Host MadCap Flare Projects

Keep track of your MadCap Flare projects, all within MadCap Central. Uploading (or binding) your content, documents and projects makes it easy to host your outputs directly through MadCap Central. You no longer need to rely on FTP publishing or get your IT department involved to publish live websites. Additionally, when you upload your Flare project, a copy is saved via cloud storage. Users with access to your account can keep local and cloud versions of the project, synchronizing changes with integrated source control.

Import Flare Projects

Need a copy of a Flare project that’s been uploaded by another user? With MadCap Central, you can download Flare projects that have been uploaded to the cloud

Assign Users to Projects

Manage your resources and let your team know which tasks and projects to add to their workflow and prioritize next. Individual users or teams can be assigned to any task or project, or multiple projects at once.

Set and Manage Status of Projects

Manage the status of the project from beginning to end for a seamless approval process. When you upload a project, it is automatically set to “Activated”. You can set a project to “Archive” if you want to keep a copy of the files in the cloud, but you no longer need the output. You may set a project to “Lock” when you no longer want to make changes, but you need to retain the output.

Monitor Projects with the Project Dashboard

When you open the Projects page in MadCap Central, you have three different ways to view projects:

• Project Dashboard: As the default view for a project, the Project Dashboard can be populated with widgets, giving you additional information on the project.
• Build Management: This view lets you generate, open and manage outputs from a target.
• Repository: Helpful for troubleshooting files, the Repository view lets you see the read-only view of all the files in your project.

Get Notifications on Projects

MadCap Central can alert you when certain activities take place. In user settings, you can select how you receive notifications, either through the Notification Center, via email or Slack.

Get notified on when builds are started, stopped and completed; users are added and removed from a project; teams are edited; comments are left on tasks; projects are deleted; and much more.

Manage Users From a Single Page

The Users page lets you manage and view all users on a license key. From the Users page, you can view a user’s details, status and recent activity.

Easily Invite Users

Users can be invited one at a time or added in bulk. Or if you have multiple users you need to add to a license, they can quickly be added by uploading a CSV file.

Set Custom Permissions for Users

Users can be granted a variety of permissions in MadCap Central. Permissions can be set globally for all projects or separately for individual projects. Decide which users have the ability to create tasks, upload new projects, run and schedule builds, and more.

Assign Users to Teams and Projects

Manage the status of the project from beginning to end. When you upload a project, it is automatically set to “Activated”. You can set a project to “Archive” if you want to keep a copy of the files in the cloud, but you no longer need the output. You may set a project to “Lock” when you no longer want to make changes, but you need to retain the output.

Get Notified on Important Changes

Want to get notified when changes are made to a project? Users have the option to receive notifications for certain events, such as completed builds, newly created tasks and checklists, deleted users and more.

Manage Teams from a Single Page

With the Teams page in MadCap Central, you have the ability to view all teams at a glance. The easy-to-access dashboard provides a convenient way to associate people with projects and lets you view the users and projects associated with each team.

Create Teams Based on Projects

Teams can be easily created within the MadCap Central dashboard. After the team is created, you can easily view the members and projects that are associated with the team. To connect a team and its members to an uploaded Flare project, simply link the team and the project within the dashboard.

Easily Communicate with Teams

Need to send an important update to an entire team? Save time with the Message Center tool and send messages to multiple people on a team, which makes it easy to communicate and collaborate with others.

Effortlessly Edit and Delete Teams

Team profiles can be easily edited by users with permissions, such as the team name or description. Projects and/or users associated with the team can also be added or removed.

Create a Project Files Checklist

Project file checklists are automatically associated to specific files (e.g., topics, snippets, master pages) in your project. Custom columns can be added for any number of specific types of activity you want to track, such as “Subject Matter Expert Review” and “Add to TOC”, as well as an optional Note column to include any additional details required for the checklist item.

Create a Custom Checklist

Custom checklists can be created for anything you would like to track and manage, such as a product release “To Do” lists, document workflow management processes, content publishing procedures and more!

Create Checklist Templates

Checklist templates can be accessed across all content projects uploaded to MadCap Central.

Track Your Progress

Set the appropriate status on each item as you work, and chart the percentage of completion as you work through your checklist.

Secure Hosting

Security and privacy is our top priority. All of your content is hosted on Microsoft® Azure to ensure your content and data is safe and secure. All data is hosted in secure SSAE 16 / SOC 2 certified Microsoft^® Azure data centers, and data is encrypted both in transfer and at rest, to better protect your information. We focused on selecting a security center that understands the importance of privacy and complies with the highest international and industry-specific compliance standards and uptime guarantees.

Microsoft^® Azure regularly undergoes rigorous third-party audits to ensure and verify the highest level of security controls. For more information, visit the Microsoft Trust Center here.

You can download our MadCap Central Security Whitepaper here.

Data Centers and Disaster Recovery

The infrastructure for MadCap Central is hosted by Microsoft^® Azure, leveraging secured data centers worldwide. These Azure data centers are ISO27001 certified. For more information, visit the Microsoft Azure global infrastructure site here

Web Server Hosting and Document Management

Every MadCap Central subscription includes access to our highly scalable cloud-based build server.