Welcome to the MadCap Create and Syndicate Customer Portal
This portal is intended for existing MadCap Create and Syndicate customers, and contains “quick links” to information and tools. If you have reached this portal and you are not an existing customer, you will not have access to these links.
Questions or Log In Issues
The Customer Request Center is your go-to destination for all inquiries, issue logging, enhancement requests, and task creation. If you’re not yet registered, reach out to your dedicated Customer Success Manager, and they will assist you.
Visit the Customer Request Center
Frequently Asked Questions
Save time by checking our comprehensive FAQ page before submitting a ticket to our support team. Find quick solutions to common queries and get the answers you need right away. Your solution may just be a click away!
Check out our FAQs
Upcoming Platform Release Summary
Visit our feature release information page to find all the latest updates on release times and status for MadCap Create and Syndicate. Don’t forget to bookmark this page, as we’ll be keeping it regularly updated ahead of each production release.
See our Latest Feature Release Schedule
Release Notes
Discover a comprehensive list of new features released, complete with detailed descriptions and the benefits they offer to our community. You’ll also find the target availability dates for both beta and production environments within each feature entry.
Read our Release Notes
Training, Education and Answers
We have several options for you to learn and explore all aspects of MadCap Create and Syndicate:
- Classes, Q & A, Ask-The-Experts – We offer various live-virtual sessions each week for overview training and general and detailed technical questions.
- Feature Friday – Live-virtual sessions where we discuss different aspects of our platform and implementation strategies. These Feature Friday sessions are recorded and available in the Feature Friday Channel on our learning portal.
- Learning Portal – A searchable resource portal for product training and documentation.
