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The Premier Technical Communication
and Content Strategy Conference

April 14-17, 2019 | Hard Rock Hotel

Photo of Robin Stefani

Robin Stefani

Technical Training & Communications Manager, STEALTHbits Technologies, Inc.

With fifteen years as an educator and six as a technical writer, Robin Stefani has integrated her experiences to develop customer-friendly user guides for complex software. As the Technical Training & Communications Manager at STEALTHbits Technologies, a cyber security software company, she oversees the technical writing team. Robin employs MadCap Doc-to-Help to single source multiple outputs, enabling STEALTHbits customers with the knowledge they need to be successful. Her passion for training led Robin to design and manage the Corporate Onboarding program and Product Training for Customers and Partners.

With fifteen years as an educator and six as a technical writer, Robin Stefani has integrated her experiences to develop customer-friendly user guides for complex software. As the Technical Training & Communications Manager at STEALTHbits Technologies, a cyber security software company, she oversees the technical writing team. Robin employs MadCap Doc-to-Help to single source multiple outputs, enabling STEALTHbits customers with the knowledge they need to be successful. Her passion for training led Robin to design and manage the Corporate Onboarding program and Product Training for Customers and Partners.


Monday

Track 311:30 - 12:25

Customer-Friendly User Guides with MadCap Doc-To-Help

Have you ever felt that a Subject Matter Expert's explanation adds to the complexity of the information? As writers, we want to provide clarity, ensuring our readers are empowered to use the product we are documenting. With fifteen years as an educator and six as a technical writer, Robin Stefani has integrated her experiences to develop customer-friendly user guides for complex software. In this session, you will learn how to break down complex content into user-friendly bites employing Doc-to-Help capabilities.

Session Topics: MadCap Doc-To-Help

Tuesday

Track 31:30 - 2:30

MadCap Doc-To-Help Single Sourcing for Multiple Outputs

Meeting the needs of both your software developers and your end-users without duplicating efforts can be accomplished using the multiple output capabilities of MadCap Doc-to-Help. In this session, Robin Stefani details how Doc-to-Help provided a single-source method to supply developers with CHM and HTML output files and customers with HTML and PDF output files from six different documents through one project.

Session Topics: MadCap Doc-To-Help | Single Sourcing

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