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The Premier Technical Communication
and Content Strategy Conference

April 14-17, 2019 | Hard Rock Hotel

Photo of Patrick Fueldner

Patrick Fueldner

Learning Solutions Architect, Nestlé GLOBE

Patrick Fueldner is a Learning Solutions Architect at Nestlé GLOBE. Originally a linguist and translator, Patrick enjoys helping people to communicate and get their message across to an audience with different backgrounds or experiences. He held different roles in the language and software localization industries before entering the world of technical communication. In his current job, Patrick is part of a team that has developed a global performance support system based on MadCap Flare and other tools to help modernize the technology learning offering at Nestlé. Favoring a crowd-sourcing approach to content creation, he’s always on the lookout for making the content creation process as easy as possible for everyone across the entire workflow.

Patrick Fueldner is a Learning Solutions Architect at Nestlé GLOBE. Originally a linguist and translator, Patrick enjoys helping people to communicate and get their message across to an audience with different backgrounds or experiences. He held different roles in the language and software localization industries before entering the world of technical communication. In his current job, Patrick is part of a team that has developed a global performance support system based on MadCap Flare and other tools to help modernize the technology learning offering at Nestlé. Favoring a crowd-sourcing approach to content creation, he’s always on the lookout for making the content creation process as easy as possible for everyone across the entire workflow.


Monday

Track 23:00 - 3:55

Using MadCap Central for SME Reviews and Contributions

At Nestlé, MadCap Central is used for prototyping new features and designs, and as the primary hub for review and contribution by Subject Matter Experts. In this session, Homer Christensen of PEACE team solutions and Patrick Fueldner of Nestlé discuss their experiences and the processes developed to reduce the turn-around time to get a finished topic published. Learn how the cloud authoring experience has simplified the round-trip process of SME authoring of content, incorporation into the project, and review and approval, letting them leave annotations for requests and instructions beyond the simple text editor, anywhere at any time.

Session Topics: MadCap Central | Reviews

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